Horley, RH6
3.9/5, 13 reviews
77% recommended
50% sales valuation accuracy
33% sales fee satisfaction

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“Nasty people. I put in an offer that was accepted. ......”

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Mar 01,2017
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By: 'R.CONS'
Mar 01,2017
6 people found
this helpful
Nasty people. I put in an offer that was accepted. They wanted to sell me the mortgage but I declined as I already had one and they were not happy about that. The next day the property was no longer available because the vendors accepted a higher offer on it!!! Really?????
The property was relisted today, which proves this is false. Childish and unprofessional!
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Latest Reviews

View all Reviews 13
8th Feb 2023
reviewed by 'Sharon'
“Ellie, Siobhan and Rosie were very helpful and professional in handling the sale. But we were quite disappointed with your ......”
1st Mar 2017
reviewed by 'R.CONS'
“Nasty people. I put in an offer that was accepted. They wanted to sell me the mortgage but I declined ......”
14th Oct 2016
reviewed by 'Philip'
“Please avoid this estate agency like the plague. They promise so much in order to get you onto their books ......”
9th Jun 2014
reviewed by 'Malcolm'
“Looking to move I recently visited the Horley (Surrey) Branch and I made a full price offer on a house ......”
2nd Oct 2013
reviewed by 'G'
“I dealt mostly with Will. I liked the on line information. I always had a quick response and action, with ......”
17th Sep 2013
reviewed by 'A'
“James Plumley 'held my hand' and provided much needed support during a very difficult and stressful personal situation which resulted ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 05:30
  • Sunday: 09:00 - 05:30
Address

Cubitt & West
101 Victoria Road
Horley
Surrey
RH6 7PH
01293 785338

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 33% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 9 1 1 1 0 1
Areas covered
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Ellie, Siobhan and Rosie were very helpful an......”

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Feb 08,2023
Minithumbup
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Ellie
By: 'Sharon'
Feb 08,2023
0 people found
this helpful
Ellie, Siobhan and Rosie were very helpful and professional in handling the sale. But we were quite disappointed with your solicitor. He was slow, difficult to contact, gettIng our email wrong initially....
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“Nasty people. I put in an offer that was accepted. ......”

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Mar 01,2017
Minithumbdown
By: 'R.CONS'
Mar 01,2017
6 people found
this helpful
Nasty people. I put in an offer that was accepted. They wanted to sell me the mortgage but I declined as I already had one and they were not happy about that. The next day the property was no longer available because the vendors accepted ...
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“Please avoid this estate agency like the plague. They promise ......”

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Oct 14,2016
Minithumbdown
By: 'Philip'
Oct 14,2016
6 people found
this helpful
Please avoid this estate agency like the plague. They promise so much in order to get you onto their books and then after that they don't seem to care much about the sale of your property. Admittedly EVENTUALLY they found us a buyer who offered £13...
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Comment on agent fees
Crazy high considering the lack of service. I would be happy to pay the fee if they actually wanted and tried to work for it.
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“Looking to move I recently visited the Horley (Surrey) Branch ......”

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Jun 09,2014
Minithumbdown
By: 'Malcolm'
Jun 09,2014
8 people found
this helpful
Looking to move I recently visited the Horley (Surrey) Branch and I made a full price offer on a house in Langshott that was being advertised for sale through this branch. I even offered to leave a substantial holding deposit with this offer which was ...
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“I dealt mostly with Will. I liked the on line ......”

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Oct 02,2013
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Will
By: 'G'
Oct 02,2013
0 people found
this helpful
I dealt mostly with Will. I liked the on line information. I always had a quick response and action, with a pleasant and courteous manner. This was in line with expectations given the cost. I would recommend this agent....
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“James Plumley 'held my hand' and provided much needed support ......”

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Sep 17,2013
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James
By: 'A'
Sep 17,2013
0 people found
this helpful
James Plumley 'held my hand' and provided much needed support during a very difficult and stressful personal situation which resulted in me having to sell my property. James was confident that the property would sell and he and the team in the Horley Branch worked ...
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“We needed to sell our house quickly due to financial ......”

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Sep 11,2013
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James
By: 'jackie'
Sep 11,2013
0 people found
this helpful
We needed to sell our house quickly due to financial needs James Plumley visited us and told us that he had no doubt that he could sell the property quickly, within a week we had 6 viewings and a number of offers and the house was ...
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“Very happy with the service we received.After having a ......”

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Aug 30,2013
Minithumbup
By: 'David'
Aug 30,2013
0 people found
this helpful
Very happy with the service we received. After having a couple of bad experiences with estate agents, which only led to disappointment it was really nice to be able to find a company with a great team that were really willing to help us find ...
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“James and his highly motivated team were consumate professionals throughout ......”

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Jun 20,2013
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James
By: 'Fiona'
Jun 20,2013
0 people found
this helpful
James and his highly motivated team were consumate professionals throughout the sale of our house from the moment we contacted them. James has a thorough knowledge of the local area and the market, was keen to take on our property and provided sound advice in ...
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“Selling our home in the UK while living in Australia ......”

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Jun 11,2013
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James
By: 'JSC'
Jun 11,2013
0 people found
this helpful
Selling our home in the UK while living in Australia could have been a nightmare, but Dylan and James from Cubitt & West were proactive, timely and honest with us at all times. This made the process as easy as possible. Phone calls and e-mails were ...
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“James Plumley was outstanding during the sale of our property. ......”

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May 27,2013
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James
By: 'Emma'
May 27,2013
0 people found
this helpful
James Plumley was outstanding during the sale of our property. Very efficient, professional, approachable, helpful. Thank you for your committment and hard work. He really was very dedicated and he did everything he could to ensure the sale of our property went smoothly. 100% recommend. I ...
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“A well organised team that promoted our property which sold ......”

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Mar 15,2013
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James
By: 'James'
Mar 15,2013
0 people found
this helpful
A well organised team that promoted our property which sold quickly especially in a poor financial market.. Always available to handle purchasers viewings....
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“We bought and sold a property through Cubitts and they ......”

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Mar 08,2013
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James
By: 'Sophie'
Mar 08,2013
1 people found
this helpful
We bought and sold a property through Cubitts and they couldn't of been more helpful. They called me back every time I called, answered every text i sent and generally did all they could to push though my sale and purchase as quickly as possible. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Cubitt & West, Horley RH6 7PH



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