100% sales valuation accuracy
100% sales fee satisfaction
Feb 27,2017
Feb 27,2017
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DECEIVED, LIED AND * PEOPLE. -ANYBODY GOING TO BELVOIR, BE CAREFUL AND THINK THOUSAND TIMES BEORE GOING.Very bad experience throughout tenancy, very rude staff, don't talk face to face over issues and use emails texts, reported a couple of issues at the start of tenancy and made me liable to pay for contractors visits where no work was done and I was not informed about the charges for no fault finding before sending contractors and then tried to relate to a clause in the tenancy stupidly, tried to enter into the property in our absence for inspection and viewing purposes but was strongly warned not to do so over times again and again and still kept on asking to do so until the end of tenancy, inventory process is poor here where faults are not mentioned and photographed at the check in but blamed tenant after checkout for the issues present since or before the start of tenancy in the property.In general very non professional group of people working who do not care and think about their customers needs, do not take interest in solving the problems, have non serious behaviour, show attitude and get rude when you complain, refuse to talk where they have weak points, no manners at all when conversations, do not listen and interrupt when someone talks and use all ways to get money out of the pockets of their customers.
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Latest Reviews
23rd Oct 2024
reviewed by 'Troy'
18th Oct 2024
reviewed by 'Phil Le Grice'
17th Oct 2024
reviewed by 'Roland'
14th Oct 2024
reviewed by 'Debbie'
13th Oct 2024
reviewed by 'Hannah'
7th Oct 2024
reviewed by 'Joanne'
Opening Hours
Address
Belvoir
Crown Office 51 Crown Street
Ipswich
Suffolk
IP1 3JA
01473 212323
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £690,000 | £690,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 6 | 0 | 14 | 1 | 2 | 0 | 0 | 0 | 2 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
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Oct 23,2024
Oct 23,2024
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We have been letting through Belvoir for almost a year now. The experience has been great so far. Property inspections have been carried out by Clare who is very professional and she has assisted in the arrangement of a further visit for a small problem ...
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Oct 18,2024
Oct 18,2024
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Always friendly, organised & very professional on both sales & lettings...
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Oct 17,2024
Oct 17,2024
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Have dealt with Kevin on numerous occasions, very helpful and prompt at dealing with requests....
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Oct 14,2024
Oct 14,2024
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I have been a customer of belvoir for 16 years. I have always found the staff to be friendly and helpful with any issues. Clare has been the main face of the company as she has carried out the house inspection. She is always well presented ...
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Oct 13,2024
Oct 13,2024
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Genuinely friendly and helpful staff at the office and Clare, who carries out inspections, is always kind, respectful and efficient....
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Oct 07,2024
Oct 07,2024
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Clare is really helpful and friendly when she visits. Even though we are in a rental she respects that this is our home. Always calls before the visit to give us time to get home so this can be completed in our lunch break. 5 star ...
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Dec 11,2023
Dec 11,2023
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So far all our dealings with Belvoir have been great. Everything is streamlined and easy to understand. There was a small issue before we moved into the property and we had a number of options given to us so we could chose what would be ...
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Dec 04,2023
Dec 04,2023
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Clare is always friendly and helpful. Great customer service. The staff are always very helpful and friendly....
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Nov 28,2023
Nov 28,2023
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Claire, is always very professional and friendly and makes the entire process very easy....
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Nov 26,2023
Nov 26,2023
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Clare is always friendly, helpful and considerate. Cannot complain at all, great customer service! Would highly recommend Belvoir and Clare....
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Nov 25,2023
Nov 25,2023
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clare is lovely puts you at ease while doing the indpection , shes very professional in everything she does , shes been doing ny inspection for 5 years and i now always look forward to seeing her smiling face knowing that if i have a problem she will ...
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Nov 23,2023
Nov 23,2023
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Clare is very friendly when she comes for inspections. It would be nice if she was to give tighter time frames for when she was to come for an inspection....
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Jul 29,2023
Jul 29,2023
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Always a 5 Star service received from the team at Belvoir Ipswich...
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Jun 10,2022
Jun 10,2022
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I been working with the Agent fo over 15 years. The staff are always very helpful and friendly. They always respond to any correspondence in a timely manner....
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Nov 23, 2023
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I have been living in my rented property through Belvoir for five years and Clare has called every six months to see how things were. With the exception of a couple of times when l have been away, l have reported to her any things that required doing, and she has noted this and the problem has been solved. Clare is an ideal person for this job, she is pleasant and friendly,and more importantly, she listens to your complaints or problems, and takes photos in order that the problem can be seen by ...
May 17,2022
May 17,2022
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I could not recommend Ashley and the team at Belvoir Ipswich highly enough.
We recently sold our property through them and from the valuation, to the listing and dealing with viewings they were awesome.
As the sale started to progress Ashleys knowledge and experience really ...
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Oct 21,2021
Oct 21,2021
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Highly recommend Belvoir! Helpful staff, lots of communication via email, professional and courteous. I would recommend them to friends and family....
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Oct 05,2021
Oct 05,2021
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Because these agents pollute google with their phone number for everything Ipswich agent related. My wife accidentally rang them thinking they were our agent. They even told her they were YourIpswich when she asked to confirm. They told here that they didn't have any hose ...
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Sep 27,2021
Sep 27,2021
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We have a number of properties in the area and when seeking a new agent, we sent a detailed questionnaire to quite a few. Belvoir responded promptly and accurately, providing exactly the information that we needed for our evaluation; very impressive. After making our shortlist, ...
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Jun 04,2021
Jun 04,2021
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Good company, nice flats, good customer service, they answer fast to phones and emails, fast resolve of issues, no problems....
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Jun 03,2021
Jun 03,2021
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I bought my property back in Dec through Belvoir and they were very professional and methodic with everything. Keeping me up to date with progress along the way. Recommended by Claire Ward so thankyou Claire....
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May 21,2021
May 21,2021
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Gemma in the accounts was very helpful. Helped me with a couple of invoices. sorted them out quickly, emailed back very quickly. thank you very much...
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Apr 30,2021
Apr 30,2021
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Belvoir look after 2 rental property's for me and have always delivered me with a excellent service, all member of staff very friendly and helpful, I would highly recommend...
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Feb 28,2019
Feb 28,2019
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Tamsyn Messer made moving easy. I appreciate all her hard work and effort and without her moving would have been a nightmare. Thank you so much Tamsyn, you're an angel! Love to you and the rest of the Belvoir team xo...
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Comment on agent fees
Excellent
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Mar 01, 2019
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Thank you for kind words Vanessa. I have shown this to Tamsyn and she was very happy to read it and we are very proud of her. High level customer service is a priority at Belvoir! so if we can be of any further assistance please let us know. ...
Jan 30,2018
Jan 30,2018
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As Landrords we would highly recommend this company . Should our tenants have any problems they contact us immediately asking permission to send their contractors in to investigate and then if necessary seek our permission to rectify the matter. They take the worry out of letting ...
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Comment on agent fees
Good
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Feb 27,2017
Feb 27,2017
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DECEIVED, LIED AND * PEOPLE. -ANYBODY GOING TO BELVOIR, BE CAREFUL AND THINK THOUSAND TIMES BEORE GOING.Very bad experience throughout tenancy, very rude staff, don't talk face to face over issues and use emails texts, reported a couple of issues at the start of tenancy ...
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Feb 03,2012
Feb 03,2012
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We have just finished our 20 month tennancy through Belvoir having now bought a house. Our overall experice was excellent, Lee and Jenna were friendly and extremely helpful from day 1. Any issues that arose with the house with regards to maintenance were dealt with very quickly ...
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