Tenant Fees
We DO NOT charge fees to tenants moving into our properties.
Our landlords require a one-off security deposit which is normally an amount of 5-weeks rent and this gets secured in one of the government recommended schemes for security purposes and upon vacating the property this is refunded, so long as the property is handed back in the condition it is found in (you will be advised on the exact protection scheme when you move in).
Fees that CAN BE charged are:
Variation of Contract:
£50 (including VAT) per agreed variation at the tenant’s request to include the cost of the preparation and execution of new documentation.
£50 (including VAT) per agreed variation at the tenant’s request to keep a pet at the property.
Reasonable Charges for Breach of Contract:
Unauthorised late payment of rent after 14 days: 3% above Bank of England base rate.
£50 (including VAT) per agreed replacement tenant at the tenant’s request to include the cos of Right to Rent checks, deposit registration and the preparation and execution of new legal documents.
Reasonable charges for lost keys or security fobs.
Reasonable charges for de-fleaing a property as a result of tenants having pets.
Reasonable charges for gardening or grounds maintenance.
Early Termination
If the tenant wishes to leave the contract early and there is no brea clause, the tenant shall pay the rent until the start date of any replacement tenancy together with the landlord’s re-letting costs (in accordance with our published landlord letting fees); such costs to be no more that the maximum amount of rent outstanding on the tenancy.
Ask us about our FlatFair scheme should you not have or not want to pay the full 5-week deposit.
We are members of The Property Ombudsman (TPO) and Propertymark for our client money protection (CMP) scheme
Last updated at 18/07/2019, 5:30 PM by Kelly Powell
One tenant (of a group of tenants who initially moved in) left the property last year when the contract ended. However, the co-tenants were meant to arrange for new people to move in so we could conduct a check-out and this way, they could arrange the deposit distribution between themselves.
This has been ongoing since October and the co-tenants, through no FAULT of our own, have dragged their heels to the point we had to mention to the remaining tenants that we would be serving a Section 21 if they did not get a move on.
It was only this weekend (i.e. in the last 48 hours) that the tenant completed her online reference application.
When I spoke to the tenant in situ on Friday I said the tenant who left, his Mother has send numerous emails getting really annoyed with us and they even said that it's not our fault it is hers.
This is why this entire situation has been outside our control. We have been pro-actively pushing for this to happen and sadly we cannot force the situation but continue to chase and therefore feel hat this 1* review is unfair and does not reflect the situation!