0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction
Apr 11,2012
Apr 11,2012
3
people found
this helpful
this helpful
We are a professional couple that are looking for a town centre property and to rent out our current house. We found on Zoopla an apartment with this agent and contacted them via this on Wed, Apr 4, 2012 at 10:40 AM and was sent a copy of the email.
Having heard nothing from them by the 11th April we decided to forward them the email generated by Zoopla to their direct email obtained from their website, along with some question marks indicating that perhaps it had been missed. Our email was sent during office hours and so far we have heard nothing back whatsoever.
From their clear lack of customer service and basic knowledge of first impressions we now wouldn't touch them with a barge pole in either a landlord or a tenant capacity which is what we were originally intending.
Having heard nothing from them by the 11th April we decided to forward them the email generated by Zoopla to their direct email obtained from their website, along with some question marks indicating that perhaps it had been missed. Our email was sent during office hours and so far we have heard nothing back whatsoever.
From their clear lack of customer service and basic knowledge of first impressions we now wouldn't touch them with a barge pole in either a landlord or a tenant capacity which is what we were originally intending.
What agent could do to change your mind?
Acknowledged our interest even if the property was under application. The usual basic courtesy that you expect from agents.Attached Filesnbsp;
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Feb 05, 2020
I have unfortunately rented a property through them. Truely un professional bunch. I got no reply on getting the documents, or the requests that I had. Once you pay them money then that's it. Don't expect any customer service whatsoever.
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Latest Reviews
11th Apr 2012
reviewed by 'Shropshire'
Opening Hours
Address
Julia Weston Lettings & Co
The Stables, 43 Market Street
Telford
Shropshire
TF1 1DT
01952 612 13
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
| Lettings | 0% | 99% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Sep 06,2022
Sep 06,2022
0
people found
this helpful
this helpful
Excellent agency - very prompt in handling interested clients and responding to emails. I have liaised with Julia, Carol and Adam. Julia and Carol have always been lovely, professional and prompt (in their email responses + troubleshooting). Adam was great showing me around and on my ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 11,2012
Apr 11,2012
3
people found
this helpful
this helpful
We are a professional couple that are looking for a town centre property and to rent out our current house. We found on Zoopla an apartment with this agent and contacted them via this on Wed, Apr 4, 2012 at 10:40 AM and was sent a copy of ...
read full review
read full review
What agent could do to change your mind?
Acknowledged our interest even if the property was under application. The usual basic courtesy that you expect from agents.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Feb 05, 2020
View all comments
(1)
I have unfortunately rented a property through them. Truely un professional bunch. I got no reply on getting the documents, or the requests that I had. Once you pay them money then that's it. Don't expect any customer service whatsoever. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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