100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Feb 16,2017
Feb 16,2017
0
people found
this helpful
this helpful
I would recommend Damien to anyone who has a property for sale. He offered good advice along the way and made some excellent suggestions when the going got tough. Through it all he kept smiling.
Comment on agent fees
They were standard but they earnt them.
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Latest Reviews
19th Oct 2018
reviewed by 'Christine'
18th Jun 2018
reviewed by 'Andy'
4th Jun 2018
reviewed by 'MrO'
23rd May 2018
reviewed by 'Ryan'
19th Mar 2018
reviewed by 'J'
24th Jan 2018
reviewed by 'Elizabeth'
Opening Hours
Address
Oswicks
5\/7 Head Street
Braintree,Halstead
Essex
CO9 2AT
01787 477559
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £170,000 | £335,000 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 14 | 0 | 2 | 0 | 0 | 0 |
Areas covered
- co9
- Halstead
- co10
- Braintree
- co6
- Sudbury
- cm7
- colchester
- cm6
- chelmsford
- cm9
- haverhill
- cm10
- co10
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
No Properties
Oct 19,2018
Oct 19,2018
0
people found
this helpful
this helpful
Damian was very professional and helpful I didnt know the area and needed to obtain reliable tradesperson to inspect and report on electrics and roof he was able to arrange this for me. He also liased between vendor and myself.
I was able to proceed ...
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Comment on agent fees
Fees for homebuyers survey was very reasonable
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Jun 18,2018
Jun 18,2018
0
people found
this helpful
this helpful
Damian and Tracey couldn't have been more helpful during a very stressful time. always polite and honest.Topmarks to all the team....
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Comment on agent fees
very reasonable fees.
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Jun 04,2018
Jun 04,2018
0
people found
this helpful
this helpful
I am absolutely delighted with the work the whole team at Oswick estate agents put into selling my property.They were always genuine and honest in thier dealing and feedback. i would highly recommend them to anyone wishing to buy or sell a property in ...
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Comment on agent fees
They were very competitive with the fee"s.Probably the cheapest in the area, But, they fully supported the sale with thier expertize
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Mar 19,2018
Mar 19,2018
2
people found
this helpful
this helpful
Just sold my house with Oswick. A fast and smooth process at a very stressful time.
Great job Damien and Tracy...
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Comment on agent fees
Excellent value on fees
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Mar 20, 2018
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(1)
Hi Julie, thank you so much for your comment. We are glad to hear that your experience using our services was positive. Enjoy your new home.
Kindest Regards
Tracy ...
Dec 16,2017
Dec 16,2017
1
people found
this helpful
this helpful
My house sale ran very smoothly, with both Damien and Tracey being on hand to deal with my queries.
Our house purchase was a bit bumpy, but through no fault of Oswick's, and when we needed their support Tracey was fantastic.
I would definitely recommend ...
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Comment on agent fees
Great value for money
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Dec 18, 2017
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(1)
Thank you for your kind review, I'm very glad you were satisfied with the service you received from us and should you wish to make any improvements to your new home in the future, we can offer architectural services as well.
Kind regards ...
Apr 12,2017
Apr 12,2017
0
people found
this helpful
this helpful
We are extremely happy with the service received from Oswick's
estate agents. Ours was a very complicated sale demanding much attention to detail and could easily have failed to reach fruition. However, the patience and professionalism demonstrated by both Damian's achieved the result that we ...
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Comment on agent fees
Good
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Apr 06,2017
Apr 06,2017
0
people found
this helpful
this helpful
We cannot fault the service from Oswick. The whole procedure of selling was without difficulty even when we lost our first buyer. We were given positive helpful advice at all times, and with very little effort on our part. We would definitely use them again...
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Comment on agent fees
Very reasonable
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Yes
Feb 16,2017
Feb 16,2017
0
people found
this helpful
this helpful
I would recommend Damien to anyone who has a property for sale. He offered good advice along the way and made some excellent suggestions when the going got tough. Through it all he kept smiling....
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Comment on agent fees
They were standard but they earnt them.
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Yes
Jul 22,2016
Jul 22,2016
1
people found
this helpful
this helpful
Damian sold our house remarkably quickly and at a good price after we had spent many months with a local agent whose only answer to their own poor performance was to urge us repeatedly to lower our asking price. Damian thought our house was worth ...
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Comment on agent fees
Very reasonable (and lower than our previous agent was asking).
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Aug 23, 2016
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(1)
Damian and team made my dreams happen!
I first met Damian when I viewed the house that I eventually bought, he was polite professional and not in my face, although I wasn't his customer he kept me well informed during the buying process, keeping the stress levels down. As a result of dealing with Oswick Ltd whilst buying my house I decided to use them to sell my other house, which worked out very well, as usual great communications very impressive photos (far better than other estate agents) an ...
Apr 04,2016
Apr 04,2016
0
people found
this helpful
this helpful
The house yhey sold for us had an association with Oswicks over many years, that is why we went back to them. Both the Damians have given excellent customer service at a very fair price. Sold at the asking price to the second person to ...
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Comment on agent fees
Good
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Yes
“Took complete control, interviewing prospective purchasers, showing them the property ......”
Dec 08,2015
Dec 08,2015
0
people found
this helpful
this helpful
Took complete control, interviewing prospective purchasers, showing them the property and dealing with them. We had no stress, fantastic service....
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Comment on agent fees
No problem for good service
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Dec 08, 2015
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(1)
It was a pleasure and we are glad we could take care of it all for you. ...
Aug 25,2016
Aug 25,2016
0
people found
this helpful
this helpful
Damian and team made my dreams happen! I first met Damian Prior when I viewed the house that I eventually bought, he was polite professional and not in my face, although I wasn't his customer he kept me well informed during the buying process, keeping ...
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Comment on agent fees
Oswick Ltd's fees are very reasonable, especially as their photos are done by their own exceptionally good photographer.
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May 23,2018
May 23,2018
0
people found
this helpful
this helpful
Both Tracy and Damian have been superb. Helpful from the word go and can not fault them. They answered every question we had, was honest and made this transaction brilliant.
We had hiccups with our solicitor but this did not stop Tracy and Damian from ...
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Comment on agent fees
As a buyer we did not have these so N/A.
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May 23, 2018
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(1)
Thank you so much for your lovely comments, I'm glad we were able to help you buy your first home and we wish you all the best in this next chapter of your life.
Kindest regards
Tracy & Damian ...
Nov 13,2015
Nov 13,2015
0
people found
this helpful
this helpful
Oswick provided an excellent service throughout a 2 year period during which they first advised on and prepared plans for a house to be built on a building plot which I owned and then successfully obtained planning permission for this . They followed this by quickly afterwards ...
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Comment on agent fees
I received very good value for money and am happy with the level of fees charged for the service and help provided
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Jan 24,2018
Jan 24,2018
1
people found
this helpful
this helpful
I found them to be very efficient from the point of contact to actually placing on the market.I was kept informed of all developments with regards to the house sale at all times.Found them to be good listeners when 2 potential house sales fell ...
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Comment on agent fees
Very good
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Jan 24, 2018
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(1)
Firstly, Thank you Elizabeth for taking the time to review our services. We are very happy to hear that you were satisfied with our work and we hope that you are settling well into your new home. Once again thank you for your kind words. Kind regards ...
Nov 07,2015
Nov 07,2015
0
people found
this helpful
this helpful
Damion Prior from Oswicks Ltd was excellent:- we were kept informed throughout and when the process inevitably became stressful, Damian was quick to chase up and down the chain to try to unpick where the issues were. He managed the sale with great integrity ...
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Comment on agent fees
Perfectly reasonable for the amount of work done
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Tenant Fees
Let only service
£50 (inc. VAT), Pay UpfrontAll tenants with their name on the tenancy agreement or lease will need to be credit checked.
The non-refundable fee including VAT is £50 for this service which will need to be paid in advance per tenant.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
COMPLAINTS HANDING PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a director.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
• If you are still not satisfied after the last stage of the in-house complaint procedure (or more than 8 weeks has elapsed since the complaint was first made) you can request an independent review from The Property Ombudsman without charge.
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
[email protected]
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 9:24 AM 07/01/2016 by allAgents
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a director.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
• If you are still not satisfied after the last stage of the in-house complaint procedure (or more than 8 weeks has elapsed since the complaint was first made) you can request an independent review from The Property Ombudsman without charge.
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
[email protected]
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
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