“Ellie,thank you for your professionalism and ......”
5 Star Review
Aug 05,2024
By:
'Karim'
Aug 05,2024
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CR7
Lettings (as a Tenant)
Postcode: CR7
2
people found
this helpful
Ellie,thank you for your professionalism and your responsiveness were commendable,we are grateful for your assistance and highly satisfied with the service you provided in renting our home.Thank you haart(Ellie)for making this experience a positive one for us!...
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people found
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“I met Ellie,she was so cool, she walked me th......”
5 Star Review
Nov 08,2023
By:
'Felix'
Nov 08,2023
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CR0
Lettings (as a Tenant)
Postcode: CR0
0
people found
this helpful
I met Ellie,she was so cool, she walked me through the whole process to secure the apartment. From viewing to references, it was seamless services from her....
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0
people found
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“Kyle is an exellent, professional and friendl......”
5 Star Review
Feb 22,2023
By:
'Valentina'
Feb 22,2023
Services: Buying agent
Sold price: £220000
Would you recommend?: Yes
Postcode: CR2
Buying agent
Sold price: £220000
Postcode: CR2
0
people found
this helpful
Kyle is an exellent, professional and friendly real estate agent!!We got all answers and explanations. We were impressed with the communication I would never hesitate to recommend Kyle to anyone.
Thanl you, Kyle!!!...
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0
people found
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“Outstanding professional service from Ellie. ......”
5 Star Review
Feb 09,2023
By:
'rogerio'
Feb 09,2023
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CR7
Lettings (as a Tenant)
Postcode: CR7
0
people found
this helpful
Outstanding professional service from Ellie.
Ellie supported us every step of the way and through all processing. Her was clear when communicating with us throughout the process with prompt responses and resolutions to our queries. We cannot thank Ellie and her manager enough and we ...
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0
people found
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“Had a great experience sorting out matter wit......”
5 Star Review
Sep 06,2022
By:
'Odane'
Sep 06,2022
Services: Lettings (as a Tenant)
Rent PCM: £700
Would you recommend?: Yes
Postcode: CR7
Lettings (as a Tenant)
Rent PCM: £700
Postcode: CR7
0
people found
this helpful
Had a great experience sorting out matter with Ellie from Haart. She took care of business very well and she made it out to be as smooth as possible. Very patient I must say....
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0
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“Not worth it at all. Completely unprofessional and unresponsive agent....”
1 Star Review
Jun 06,2022
By:
'Sreekanth'
Jun 06,2022
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CR0
Lettings (as a Tenant)
Postcode: CR0
0
people found
this helpful
I would never recommend Haart lettings as I had a very bad experience with them. I paid holding deposit to Haart for a flat for letting in Croydon but had the toughest time to get back my money as the deal didn’t go through. ...
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0
people found
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1 Star Review
Jul 28,2021
By:
'tarron'
Jul 28,2021
Services: Lettings (as a Tenant)
Rent PCM: £1150
Would you recommend?: No
Postcode: CR0
Lettings (as a Tenant)
Rent PCM: £1150
Postcode: CR0
1
people found
this helpful
Incredibly slow responding to issues (e.g. 120+ days to change an intercom handset as intercom not working, requiring regular chasing). Generally unhelpful, and explanations stretch credibility (blaming delays on covid and contractors, which contractors deny)....
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1
people found
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“After having several estate agents trying to ......”
5 Star Review
Jan 07,2021
By:
'J .Sharp'
Jan 07,2021
Services: Sales (as a Vendor)
Sold price: £780000
Would you recommend?: Yes
Postcode: SW16
Sales (as a Vendor)
Sold price: £780000
Postcode: SW16
0
people found
this helpful
After having several estate agents trying to sell my property and failing..... I called in Haart and Melvin Rocha was my designated estate agent - who was absolutely brilliant! He sold my property as promised and never let me down. He was friendly ,caring and 100% ...
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0
people found
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“We have had the most professional of relation......”
5 Star Review
Oct 04,2020
By:
'Damini'
Oct 04,2020
Services: Lettings (as a Landlord)
Rent PCM: £1350
Would you recommend?: Yes
Postcode: RH13
Lettings (as a Landlord)
Rent PCM: £1350
Postcode: RH13
0
people found
this helpful
We have had the most professional of relationships with Brad & his team at Haarts, Croydon.
From the offing, from finding the correct tenants to empathetic helpful communications at every stage (and there are many!), has been a breath of fresh air! This was in total ...
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0
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“Unprofessional, Unresponsive, Untrustworthy...”
1 Star Review
Sep 29,2020
By:
'Robert'
Sep 29,2020
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CR0
Lettings (as a Tenant)
Postcode: CR0
0
people found
this helpful
If you're looking for a un-responsive, un-professional agency to let your property through, you have found the correct place.
Me and my partner had been interested in viewing at property in Croydon which on Thursday we have made an initial call to register our interest, ...
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0
people found
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“Unprofessional and discriminative. I have con......”
1 Star Review
Sep 14,2019
By:
'Beata'
Sep 14,2019
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E17
Lettings (as a Tenant)
Postcode: E17
0
people found
this helpful
Unprofessional and discriminative. I have contacted Haart Croydon requesting a viewing of the property. They seem to doubt whether 'I am serious'. I was promised to be called back. That did not happen so far. I have called two more times... my impression is that ...
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0
people found
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“Thank you to Croydon Team...”
5 Star Review
Jun 04,2018
By:
'Kathie'
Jun 04,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CR0
Sales (as a Vendor)
Postcode: CR0
0
people found
this helpful
My experience with the Croydon team has been nothing but exceptional. They got me the best price for my house. It is very stressful buying and selling, I got nothing but kindness and helpfullness from them especially Lucy Cleaver who was very patient and understanding ...
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Comment on agent fees
The agency fees I thought were very competitive and good.
0
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“Appalling service when we let our house through the South ......”
1 Star Review
Jan 27,2018
By:
'Michael'
Jan 27,2018
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: BR3
Lettings (as a Landlord)
Postcode: BR3
1
people found
this helpful
Appalling service when we let our house through the South Croydon Office. Used the Full Management Service which was expensive but we thought would be useful as we were moving abroad. Returned to find Haart had not carried out a final check out, the tenants ...
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Comment on agent fees
Very expensive fees for dreadful service
1
people found
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“Possibly the worst experience selling our home*. Completely unprofessional and ......”
1 Star Review
Sep 27,2017
By:
'MrsM'
Sep 27,2017
Services: Sales (as a Vendor)
Sold price: £350000
Would you recommend?: Yes
Postcode: CR01
Sales (as a Vendor)
Sold price: £350000
Postcode: CR01
2
people found
this helpful
Possibly the worst experience selling our home*. Completely unprofessional and tried to make us lower the price after 1 week. It was like dealing with a child and he was completely unsympathetic and unprofessional. Things only improved once his managed took over and managed to sell ...
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Comment on agent fees
High but now they are being priced out by much better agents
2
people found
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“Unprofessional! I would never use Haart again out due to ......”
1 Star Review
May 18,2017
By:
'Andy'
May 18,2017
Services: Sales (as a Buyer)
Sold price: £300000
Would you recommend?: No
Postcode: SL2
Sales (as a Buyer)
Sold price: £300000
Postcode: SL2
1
people found
this helpful
Unprofessional! I would never use Haart again out due to their lack of communication, care and general attitude towards customers....
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1
people found
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“After having a bad experience with Barnard Marcus in Croydon, ......”
4 Star Review
Feb 15,2017
By:
'Lauren'
Feb 15,2017
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: WD3
Sales (as a Vendor)
Postcode: WD3
0
people found
this helpful
After having a bad experience with Barnard Marcus in Croydon, I instructed Haart to sell my one bedroom flat. I found their service excellent and thorough and very helpful throughout the process....
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Comment on agent fees
Good
0
people found
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“Having had 2 rather unprofessional estate agents in Croydon attempt to ......”
2 Star Review
Jan 31,2017
By:
'RA'
Jan 31,2017
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: CR0
Lettings (Prospective customer)
Postcode: CR0
0
people found
this helpful
Having had 2 rather unprofessional estate agents in Croydon attempt to sell one of my properties last year, I thought I would look further and telephoned Haart. Phone was answered by a gentleman named Richard in letting. I asked to be transferred to sales at which ...
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0
people found
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“We would like to highly recommend Haart for their professional ......”
5 Star Review
Nov 24,2016
By:
'Sam&Rob'
Nov 24,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CR0
Lettings (as a Tenant)
Postcode: CR0
0
people found
this helpful
We would like to highly recommend Haart for their professional and helpful service. The staff was pleasant, courteous, efficient and very interested to help us. Thanks to them, we found a lovely house to rent, with the features that we wanted....
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0
people found
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“I have viewed many properties, but Anthony Slade is one ......”
5 Star Review
Oct 27,2016
By:
'Aysha'
Oct 27,2016
Services: Sales (as a Buyer)
Sold price: £365000
Would you recommend?: Yes
Postcode: CR0
Sales (as a Buyer)
Sold price: £365000
Postcode: CR0
0
people found
this helpful
I have viewed many properties, but Anthony Slade is one of the best sales negotiators I have ever met in my life. With excellent customers service skills, works on own initiative and excellent sales Negotiator always kept me updated! Anthony showed us a property even ...
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0
people found
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“I would like to highlight the tireless effort of Adam ......”
5 Star Review
Sep 05,2016
By:
'Alex'
Sep 05,2016
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CR0
Sales (as a Vendor)
Postcode: CR0
0
people found
this helpful
I would like to highlight the tireless effort of Adam Collier (Manager, South Croydon branch) in his endeavours in the matter of my property sale. Always contactable, and always keeping me updated and instilling confidence during the sometimes stressful process. I would also like to ...
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0
people found
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“Excellent and highly professional service throughout the process. The members ......”
5 Star Review
Aug 01,2016
By:
'MG'
Aug 01,2016
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: CR2
Sales (as a Buyer)
Postcode: CR2
0
people found
this helpful
Excellent and highly professional service throughout the process. The members of staff at this branch were were knowledgeable and willing to go the extra mile to help....
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Comment on agent fees
N/A
0
people found
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“Yvonne was very good at trying to move the vsale ......”
5 Star Review
Jul 26,2016
By:
'Nana'
Jul 26,2016
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: CR0
Sales (as a Buyer)
Postcode: CR0
0
people found
this helpful
Yvonne was very good at trying to move the vsale along. In our case that wasn't very easy because our buyers solicitors and the solicitors dealing with our sale were very bad. She would contact all parties in the chain to make sure everything was ...
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Comment on agent fees
N/A
0
people found
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“I just wanted to say a big thank you to ......”
5 Star Review
Jul 11,2016
By:
'Liz'
Jul 11,2016
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SE19
Sales (as a Buyer)
Postcode: SE19
0
people found
this helpful
I just wanted to say a big thank you to Jordan for firstly helping us negotiate our offer on what is now our first property to having the offer accepted by maintaining what is clearly a good relationship with the previous homeowner.
I want to ...
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0
people found
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“Purchase went through very quickly, and all of my questions ......”
5 Star Review
Jun 21,2016
By:
'A'
Jun 21,2016
Services: Sales (as a Buyer)
Sold price: £300000
Would you recommend?: Yes
Postcode: CR0
Sales (as a Buyer)
Sold price: £300000
Postcode: CR0
0
people found
this helpful
Purchase went through very quickly, and all of my questions were answered swiftly. I am a first time buyer so a lot of the process were things that I was not certain of, so it was helpful to have a group of people who were ...
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Comment on agent fees
With the support I received the fees were something I was happy with
0
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“Reece provided excellent service. He was attentive, provided regular updates ......”
5 Star Review
Jun 16,2016
By:
'Duncan'
Jun 16,2016
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: CR0
Sales (as a Buyer)
Postcode: CR0
0
people found
this helpful
Reece provided excellent service. He was attentive, provided regular updates and no matter how many times I called him he would take my call of if busy call me back.
In the last week or so before we exchanged he was excellent at continuing to ...
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Comment on agent fees
Not Seller but Buyer.
0
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“The tenant Haart put in my property used a fake ......”
1 Star Review
Mar 26,2014
By:
'RC'
Mar 26,2014
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: SE25
Lettings (as a Landlord)
Postcode: SE25
2
people found
this helpful
The tenant Haart put in my property used a fake identity, fake job reference and fake previous landlord reference and still managed to pass Haart's reference and credit checks. The tenant paid no rent once they had the keys, sublet the property by letting each ...
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What agent could do to change your mind?
The agent was sympathetic but there was nothing they could really do once the tenant got in. They need to use a different company for referencing and have far stricter checks. I feel I should have received a full refund of fees paid, but still had to pay commission on the first rent received.
Attached Filesnbsp;
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“Recently went through Haart's to rent a flat. At first ......”
1 Star Review
Aug 31,2012
By:
'Stressed'
Aug 31,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
9
people found
this helpful
Recently went through Haart's to rent a flat. At first they seemed helpful and friendly, then once the holding fee was paid they couldn't have cared less. Eventually all reference checks were completed and i was contacted to settle my outstanding payment. Again they were ...
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9
people found
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“I recently sold my flat with Haart of Croydon and ......”
5 Star Review
Jul 11,2012
By:
'Jini'
Jul 11,2012
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Sales (as a Vendor)
Postcode:
1
people found
this helpful
I recently sold my flat with Haart of Croydon and I must say Ricky, Maxine and Perry were an absolute pleasure to deal with. The team were effcient, friendly and supportive at all stages of the process. It really does make a difference to have ...
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1
people found
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“It was my first time renting my property out as ......”
5 Star Review
Jul 04,2012
By:
'Katie'
Jul 04,2012
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode:
Lettings (as a Landlord)
Postcode:
0
people found
this helpful
It was my first time renting my property out as a landlord and as a result I was quite nervous and unsure of the process. I dealt with Arun, Ben, Ria and Sylwia all of which were extremely understanding, friendly and helpful and made the ...
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0
people found
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“Arran found me a tenant in no time at all ......”
4 Star Review
Jul 04,2012
By:
'Rahil'
Jul 04,2012
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode:
Lettings (as a Landlord)
Postcode:
0
people found
this helpful
Arran found me a tenant in no time at all and was very helpful in setting up the tenancy. he gave me a very good deal as well which pursuaded me to switch from another estate agency to Haart.
He is definitely an asset to ...
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0
people found
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Yes
Thank you for your kind review of our Croydon branch, we're pleased to hear you received an excellent service and that they were also very helpful throughout. We will pass this feedback on.
Regards
Ross