97% sales valuation accuracy
100% sales fee satisfaction
96% lettings valuation accuracy
97% lettings fee satisfaction
Feb 15,2017
Feb 15,2017
8
people found
this helpful
this helpful
We have recently in July 2016 rented the first property in Ickenham having moved from outside London. Happy with the service provided from day one when I went to see the property.
Michelle was the first staff member I interacted even before I knew other agents. She showed me the property promptly. I found her to be very friendly, pleasant, helpful & professional. Michelle is super efficient, viewings were on time, queries answered immediately, etc.
The process of setting up the rental agreement etc was done very efficiently.
Michelle (and James) were very helpful with arranging our tenancy. Prompt service & returned calls when promised. Any kind of issues faced, they let me & my husband know. They connected us to the handyman and property manager for maintenance who always sort out any issue small or large, going out of the way sometimes.
Lakin & Co are excellent. The staff fully understood our required criteria and were able to deliver and meet our needs...
Michelle was the first staff member I interacted even before I knew other agents. She showed me the property promptly. I found her to be very friendly, pleasant, helpful & professional. Michelle is super efficient, viewings were on time, queries answered immediately, etc.
The process of setting up the rental agreement etc was done very efficiently.
Michelle (and James) were very helpful with arranging our tenancy. Prompt service & returned calls when promised. Any kind of issues faced, they let me & my husband know. They connected us to the handyman and property manager for maintenance who always sort out any issue small or large, going out of the way sometimes.
Lakin & Co are excellent. The staff fully understood our required criteria and were able to deliver and meet our needs...
Comment on agent fees
Good. Not sure as this is our first property we rented. Also never stayed in London earlier.
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Latest Reviews
3rd Aug 2021
reviewed by 'Sue Howard'
20th Feb 2021
reviewed by 'Alexandra'
17th Feb 2021
reviewed by 'Rachel'
24th Dec 2020
reviewed by 'Paisley'
14th Sep 2020
reviewed by 'Babu'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 100% | £90,000 | £5,650,000 |
| Lettings | 96% | 97% | £500 | £3,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 109 | 0 | 206 | 0 | 33 | 0 | 27 | 0 | 6 | 0 |
Areas covered
- UB8
- Uxbridge
- UB10
- Hillingdon
- HA4
- Ickenham and Ruislip
- UB7
- UB4
- UB5
- HA5
- HA6
- SL1
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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May 25,2022
May 25,2022
2
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Chris Lakin and his whole team have consistently provided us with an individually tailored service, seeing us through the letting of our property. They were the only agents in the area who really listened to our needs. Nothing is too much trouble for them, the ...
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Aug 03,2021
Aug 03,2021
0
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The difficulties posed by the pandemic and the old-fashioned interior of our parents' house made this a tricky sale, but we received excellent and professional service from Lakin, especially Mollie O'Brien, who kept us in touch with all the latest developments over a number of ...
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Feb 20,2021
Feb 20,2021
1
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Really fantastic service. We’ve used Lakin & Co to rent out our property and now we’ve used them to sell. The agents have been so good with communication, detail and always professional and friendly. They’re very much on the ball and I wouldn’...
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Feb 17,2021
Feb 17,2021
1
people found
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I had the pleasure of renting with Lakin and Co for 5 years.and am now moving on to pastures new but before I go and would like to flag up two AMAZING AND EFFICIENT members of your staff.
Alanna was always there at the end ...
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Dec 24,2020
Dec 24,2020
1
people found
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From start to finish Lakin & Co were absolutely brilliant helping us find our next home. They had brilliant customer service and were very helpful in providing information and ensuring we were supported. I would like to thank Michelle for going above and beyond to making ...
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Sep 14,2020
Sep 14,2020
0
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The flat to let was marketed and lo- behold it was let within a week!
The service and the regular information I got from the letting team was truly commendable. Kudos to Michelle Finch and Nicola in the team who showed their professionalism throughout. I ...
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Aug 24,2020
Aug 24,2020
2
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I am about one month into my letting contract with Lakin and Co. The experience so far has been exceptional. The move went very smoothly and maintenance issues have been dealt with very promptly. One of my primary reasons for moving was due to the ...
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Nov 16,2019
Nov 16,2019
1
people found
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this helpful
i come out of desperate moment melted between frustrating and disappointment as my landlord rejected my offer and he will not proceeding with anymore offers.
I decided to email Chris on late Friday passing him my feedback including my concerns.
He responded to my email ...
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Oct 24,2019
Oct 24,2019
1
people found
this helpful
this helpful
Our experience with lakin &co, great agency,very helpful when you need it, very professional, excellent customer service.
Our reason to stop working with lakin &co is due to job relocation.
Strongly recommended....
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Aug 30,2019
Aug 30,2019
1
people found
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this helpful
Our first move to England, no experience on home rental in UK, Michelle @Lakin & Co was so supportive to answer promptly to our multiple questions!...
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Aug 29,2019
Aug 29,2019
0
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Great service. Very professional and dealt with my situation quickly,I Appreciate the business done. Securing my accommodation was much easier.Thank you...
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Jul 02,2019
Jul 02,2019
1
people found
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this helpful
I always get a great service. They are a very honest team, they care for you and your property. They choose tenants well rather than anyone willing to pay. Definitely the best in town....
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Jun 19,2019
Jun 19,2019
2
people found
this helpful
this helpful
We are very grateful for the help that katie and Michelle gave to us.
Very professionals and and understanding. Quick respond to emails and resolving problems.
Thanks for everything....
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Jun 19,2019
Jun 19,2019
1
people found
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Very fast service, the staff work swiftly and smoothly to make things done. They are friendly and do not have hidden admin costs like other agents......
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Comment on agent fees
Good
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Apr 30,2019
Apr 30,2019
4
people found
this helpful
this helpful
From first viewing to post move professionalism, katie and the team from Lakin responded to all of our questions and specific needs in a timely and correct manner making the move a smooth transition which frankly is all anyone wants. I cannot recommend them highly ...
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Comment on agent fees
Money well spent
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Apr 29,2019
Apr 29,2019
3
people found
this helpful
this helpful
From the first viewing of the property and throughout, our experience of Lakin & Co has been incredibly positive. Moving can be very stressful and the staff at Lakin & Co were pleasant and helpful, which made everything so much easier....
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Mar 11,2019
Mar 11,2019
2
people found
this helpful
this helpful
Requiring a property to rent in a very short window of time, the team were able to move from showing me the perspective property to finalising within days through straight forward processes and open communication. This made the transition painless and straight forward which made ...
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Comment on agent fees
The fees considering the level of service provided and post agreement support have been excellent
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Mar 05,2019
Mar 05,2019
1
people found
this helpful
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A highly recommended, Professional and friendly staff. Quick to respond to any communication.
I am very happy with the service provided from day one I went to see the property. Many thanks for Katie and Michelle....
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Comment on agent fees
good
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Mar 04,2019
Mar 04,2019
0
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Staff are friendly and helpful. Agency fees are relatively low. Branch was easy to find and check in process was efficient...
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Comment on agent fees
Low in comparison to other agents
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Feb 27,2019
Feb 27,2019
2
people found
this helpful
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Molly was absolutely brilliant from the beginning to the end whilst buying my first home. She always kept me updated, liaising with all parties and was able to answer my questions with a quick response! Extremely reassuring and I am hugely grateful for her work!...
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Feb 27,2019
Feb 27,2019
3
people found
this helpful
this helpful
The staff are all very friendly and highly professional. They put us at ease and guided us through the process with care and understanding. Highly recommended....
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Comment on agent fees
We felt the fees were very reasonable.
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Feb 27,2019
Feb 27,2019
2
people found
this helpful
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Molly was fantastic. She went above and beyond her duties to help me through one of the most stressful times that comes with buying a property . She was there for me at all times,even when she was in her annual leave. Can't thank her ...
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Comment on agent fees
N/A as I bought my property through them.
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Feb 23,2019
Feb 23,2019
1
people found
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this helpful
Dealing with lakin and co has been a very smooth process. My queries are answered in less than 24 hours and the whole process of moving has been made easy. Michelle has been absolutely wonderful throughout....
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Comment on agent fees
Fees are very reasonable and far cheaper than i have paid previously.
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Feb 21,2019
Feb 21,2019
3
people found
this helpful
this helpful
The services provided and the caring and personable approach to helping us find a new home was second to none. Cannot rate Lakin & Co any higher. They were an absolute pleasure to work with. They go above and beyond and their shining example should be ...
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Feb 18,2019
Feb 18,2019
1
people found
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My sale proved to be unexpectedly problematic (legal issues and technicalities) and I am thankful indeed that I had engaged the services of this supportive, friendly and highly professional firm.
I cannot imagine for a moment that any internet based service would have been in ...
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Comment on agent fees
Excellent value.
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Feb 07,2019
Feb 07,2019
2
people found
this helpful
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My spouse and I can highly recommend Lakin & Co as the company to go to for finding and securing a flat. We found them to be helpful, friendly, and always reachable in case we had questions or concerns. Being new to the UK this was ...
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Comment on agent fees
The fees were reasonable.
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Jan 23,2019
Jan 23,2019
2
people found
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Excellent service in difficult times, team at Lakin worked very hard in difficult times, always kept in the loop re progress....
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Comment on agent fees
good
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Dec 13,2018
Dec 13,2018
4
people found
this helpful
this helpful
Wow, wow, wow! What a superb team Lakin and Co have, every single person we have interacted with has been helpful, courteous, responsive and delivered on what they have promised. This really is the type of experience every tenant should have, thank you very much....
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Comment on agent fees
Fair rates in my opinion
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Dec 10,2018
Dec 10,2018
4
people found
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The property was ok as I expected but when I moved in I noticed that there was no door lock in the upstairs bath room, no mirror in any of the bathroom but I don't blame any one, I would have checked before. Water pressure ...
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Comment on agent fees
Reasonable
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Dec 06,2018
Dec 06,2018
2
people found
this helpful
this helpful
Very helpful and efficient through a less than straight forward transaction. Kept informed of progress with enquiries. Professional approach throughout. A big thanks to the team!...
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Comment on agent fees
Buyer so no fees paid
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Chris
(144)
James
(90)
Molly
(42)
Emma
(1)
Michelle
(1)
Nicola
Andre
Tom
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 11:55 AM 29/08/2017 by allAgents
