33% lettings valuation accuracy
50% lettings fee satisfaction
Feb 13,2017
Feb 13,2017
6
people found
this helpful
this helpful
Absolutely disgusted by the lack of service and professionalism. Wanted to view a property . No call backs , very unorganised. When I said I was dissatisfied with the service I was spoken to so rudely and the agent told me she was going to hang up on me before she said something she would regret.
I called the Ayr office to make a complaint. Was told it would be passed to Brian Murphy and I would get a call back
Still waiting .
Would not recommend or use in any capacity.
If I was the homeowner trying to let my property through them I would be taking my business elsewhere.
Training on customer service would be a good idea.
Family business but totally lacking in exceptional service that would give them the edge over big competitors.
😡
I called the Ayr office to make a complaint. Was told it would be passed to Brian Murphy and I would get a call back
Still waiting .
Would not recommend or use in any capacity.
If I was the homeowner trying to let my property through them I would be taking my business elsewhere.
Training on customer service would be a good idea.
Family business but totally lacking in exceptional service that would give them the edge over big competitors.
😡
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Latest Reviews
8th Mar 2017
reviewed by 'AVOID'
13th Feb 2017
reviewed by 'Dissapointed'
11th Jul 2016
reviewed by 'VeryAnnoyedCouple'
Opening Hours
Address
Murphy Scoular
22\/24 John Finnie Street
Kilmarnock
East Ayrshire
KA1 1DD
01563 573222
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 33% | 50% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 3 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
No Properties
Mar 08,2017
Mar 08,2017
6
people found
this helpful
this helpful
was considering this company to let my property and went in as a tenant. glad i did. very rude and unprofessional. steer clear....
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Feb 13,2017
Feb 13,2017
6
people found
this helpful
this helpful
Absolutely disgusted by the lack of service and professionalism. Wanted to view a property . No call backs , very unorganised. When I said I was dissatisfied with the service I was spoken to so rudely and the agent told me she was going to hang up ...
read full review
read full review
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Jul 11,2016
Jul 11,2016
5
people found
this helpful
this helpful
Viewed 3 properties with this company and Sasha turned up looking unprofessional*. On arrival it was clear she was unorganised and she wasn't very pleasant to us or the other customer that was there to view a property with her. When we gave her some personal ...
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Comment on agent fees
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
