100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction
Feb 13,2017
Feb 13,2017
5
people found
this helpful
this helpful
Unfortunately I have received dreadful service. After numerous calls to this branch and being promised each time that someone would call me back - and never did - the property I was interested in renting has now gone from the listings. No explanation from Connells. Just sheer incompetence.
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Latest Reviews
6th Mar 2019
reviewed by 'wildeone'
6th Aug 2017
reviewed by 'Richard'
19th Apr 2017
reviewed by 'G.Tarsky'
3rd Apr 2017
reviewed by 'Louis'
3rd Apr 2017
reviewed by 'Ivaylo'
2nd Apr 2017
reviewed by 'Miroslav'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £201,000 | £203,000 |
| Lettings | 100% | 50% | £925 | £925 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 0 | 2 | 1 | 1 | 2 | 0 | 3 | 1 |
Areas covered
- SP1
- SP2
- SP3
- SP4
- BA12
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Mar 06,2019
Mar 06,2019
0
people found
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I visited Karl for advice on my getting my first mortgage. It was the best decision I have ever made. He was super helpful, he went through all my options. I didn't know I had so many being a first time buyer. He found a ...
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Good.
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Aug 06,2017
Aug 06,2017
0
people found
this helpful
this helpful
Friendly service provided for my sale and purchase and with sorting out my mortgage .
Managed to get a very quick sale of my property, which surprised me, for the full asking price....
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Good.
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Apr 19,2017
Apr 19,2017
0
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Karl Pollit made applying for a new mortgage easy. He was even happy to re apply for a new mortgage a second time for us weeks after our first mortgage was accepted. He was professional and helpful as he had been from the beginning. Always ...
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Good
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Apr 03,2017
Apr 03,2017
0
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Karl Politt was very helpful in a way we are first time buyers and didn't have any experience, so his financial advice, hard work and determination to help us getting a mortgage was tremendous. He did all the paperwork for us for a reasonable price ...
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Good
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Apr 03,2017
Apr 03,2017
0
people found
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A very good service. Karl found the right re-mortgage for me and made it easy and hassle free. The money arrived promptly and best of all I had to do very little! I will recommend....
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Comment on agent fees
Reasonable fee for the Lifetime Membership
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Apr 02,2017
Apr 02,2017
0
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This review is for the mortgage services of Karl Pollitt from Connells.
Karl has done a great job securing my wife and I a great mortgage deal on our property.
Before we met Karl, both us were uncertain as to how to process works and ...
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Comment on agent fees
We paid £598 for lifetime Connells mortgage advice. This may seem like a lot, but the mortgage deal Karl has found for us had no survey and set-up fees, which when I compared mortgage on comparison sites, many time easily exceeded this number.
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Mar 29,2017
Mar 29,2017
0
people found
this helpful
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I would like to take this opportunity to thank you for the exceptional service you have provided to us, over the past few months. Your professional and friendly attitude has been evident throughout, even when things went wrong. Where some estate agents may pursue the ...
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Feb 13,2017
Feb 13,2017
5
people found
this helpful
this helpful
Unfortunately I have received dreadful service. After numerous calls to this branch and being promised each time that someone would call me back - and never did - the property I was interested in renting has now gone from the listings. No explanation from Connells. ...
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read full review
Comment on agent fees
NA
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Nov 23,2016
Nov 23,2016
5
people found
this helpful
this helpful
I wish I could select the whole company and not just a branch to give this review too. Do not ever use Connells to let from as the whole company have no customer service skills or any sense of how to do their job. I ...
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Mar 07,2016
Mar 07,2016
3
people found
this helpful
this helpful
No feed back unless you keep ringing them up.
Make sure you read the contract word for word.
We were tied in for 20 weeks + 28 days notice.....
So nearly 6 months!!!
The customer service is not good. I will not recommend them....
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Comment on agent fees
we had people view our property, we still do not know what they thought? What they situation was ?
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Jul 23,2014
Jul 23,2014
0
people found
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What can I say apart from What a Great Team. Both Laura Walters(Lettings Manager) and Lisa Reid both kept me updated throughout the whole process. My Property was let quickly and we have great tenants. Happy to pay a slightly higher fee to get ...
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Comment on agent fees
Slightly Higher than some of the independent agent but were still happy to negotiate to an agreeable level. And for the Service more than happy to pay the fee.
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May 08, 2017
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Of all the agents in Salisbury whom I approached, it was Connells and Mike Holland in particular, whose unstinting attention, expertise and enthusiasm for all the details of the potential sale, convinced me to choose them to market my house. The whole team have been most supportive and communicative and a pleasure to work with and I can thoroughly recommend them. ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Please contact branch direct on 01722 328562 to discuss any complaint you may have,
Last updated at 11:55 AM 30/03/2017 by Karl Pollitt
