0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Feb 04,2017
Feb 04,2017
3
people found
this helpful
this helpful
This is the worst agency I have seen in my life. I don't know from were to start since the beginning until the end they have been awful.
When we came into the house most of the things were not working like the washing machine, no lights in the room, one of the toilets was not working and they haven't tell us anything about that, we have been without hot water In winter paying always on time, because problems of debt of the previous people that were leaving into the house and they didn't fixed , I had to go to a solicitor to get hot water back to have help from someone because the agency didn't want to take responsibilities. From September until today I still waiting my deposit , deal with this agency have been a nightmare for all of us , dealing with lawyers to have my deposit back, calling thousand times with no answers at all, they think that because we are Spanish and our English is not perfect they can laugh at us. how many people like us Have to have the same problem, that they don't speak well the language and they want to take advantage from it.
Very bad , they haven't help us in anything. And things that I haven't even comment yet like they tried to charge us for things that were already broken when we move into the house. Thanks that we have the prove for most of the things , because we could see since the beggining which type of people they are
Completely awful I would not recommend to anyone to deal with people like this!!!!!!
When we came into the house most of the things were not working like the washing machine, no lights in the room, one of the toilets was not working and they haven't tell us anything about that, we have been without hot water In winter paying always on time, because problems of debt of the previous people that were leaving into the house and they didn't fixed , I had to go to a solicitor to get hot water back to have help from someone because the agency didn't want to take responsibilities. From September until today I still waiting my deposit , deal with this agency have been a nightmare for all of us , dealing with lawyers to have my deposit back, calling thousand times with no answers at all, they think that because we are Spanish and our English is not perfect they can laugh at us. how many people like us Have to have the same problem, that they don't speak well the language and they want to take advantage from it.
Very bad , they haven't help us in anything. And things that I haven't even comment yet like they tried to charge us for things that were already broken when we move into the house. Thanks that we have the prove for most of the things , because we could see since the beggining which type of people they are
Completely awful I would not recommend to anyone to deal with people like this!!!!!!
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Latest Reviews
4th Feb 2017
reviewed by 'Darren'
Opening Hours
Address
Brian Lack & Company
4-6 St Anns Terrace
St Johns Wood,London
Greater London
NW8 6PJ
020 7586 5929
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £1,428 | £1,428 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Feb 04,2017
Feb 04,2017
3
people found
this helpful
this helpful
This is the worst agency I have seen in my life. I don't know from were to start since the beginning until the end they have been awful.
When we came into the house most of the things were not working like the washing machine, ...
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Mar 19,2014
Mar 19,2014
0
people found
this helpful
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Having recently been put off by other estate agents I was pleasantly surprised the attention to detail and care Brian Lack put into selling my property. Went above the call of duty even when I demanded a lot and probably wasn't the easiest of people ...
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Mar 25, 2014
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(1)
Hello,
I am head of customer services here at Brian Lack & Co and I just wanted to say thank you for your kind comments about the service you received. It is always nice to read about happy customers.
Marilyn ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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