“I can’t have a shower , 2 weeks ago the agenc......”
1 Star Review
Jan 06,2021
By:
'Carmen'
Jan 06,2021
Services: Lettings (as a Tenant)
Rent PCM: £1150
Would you recommend?: No
Postcode: HP21
Lettings (as a Tenant)
Rent PCM: £1150
Postcode: HP21
1
people found
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I can’t have a shower , 2 weeks ago the agency send a plumber who take off my faucet shower. I did complain for low pressure of water since first day, the water was licking under bath and dripping in the kitchen.The plumber was twice ...
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1
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5 Star Review
Aug 21,2018
By:
'Lainey'
Aug 21,2018
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: HP18
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: HP18
0
people found
this helpful
After looking for a place for a while and feeling very disheartened, Katie was EXTREMELY helpful. Reassuring me that she could help me find somewhere to live, Katie delivered as promised. Her knowledge and willingness to answer my questions was very reassuring, as was how ...
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Comment on agent fees
Good
0
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5 Star Review
Aug 13,2018
By:
'Tasmin'
Aug 13,2018
Services: Lettings (as a Tenant)
Rent PCM: £925
Would you recommend?: Yes
Postcode: HP21
Lettings (as a Tenant)
Rent PCM: £925
Postcode: HP21
0
people found
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Excellent service, every time we have had a problem they have managed to get it sorted straight away with no fuss, everyone we've dealt with have been lovely...
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0
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5 Star Review
Aug 09,2018
By:
'Rick'
Aug 09,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: HP22
Lettings (as a Landlord)
Postcode: HP22
0
people found
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As established landlords we were mpressed with Neil Douglas' expert knowledge on the local market and their deep expertise gained from from specialising in lettings only. They made sure that the letting process went quickly and smoothly and they found us an excellent tenant at ...
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Comment on agent fees
Good
0
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“Initially dealt with Hannah, who was superb. She was professional ......”
2 Star Review
Dec 14,2017
By:
'Jezza'
Dec 14,2017
Services: Lettings (as a Tenant)
Rent PCM: £825
Would you recommend?: No
Postcode: HP20
Lettings (as a Tenant)
Rent PCM: £825
Postcode: HP20
2
people found
this helpful
Initially dealt with Hannah, who was superb. She was professional and courteous. However, towards the end* I had a dispute over the clean of my flat, *and there was total disregard for professionalism and I seriously question their experience....
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Comment on agent fees
Nothing wrong with the fees, seemed quite fair compared to other agents.
2
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“Very happy with all staff at Neil Douglas. Prompt, courteous ......”
5 Star Review
Dec 13,2017
By:
'Tim'
Dec 13,2017
Services: Lettings (as a Landlord)
Rent PCM: £725
Would you recommend?: Yes
Postcode: HP22
Lettings (as a Landlord)
Rent PCM: £725
Postcode: HP22
0
people found
this helpful
Very happy with all staff at Neil Douglas. Prompt, courteous and friendly service. Regular checks and quick feedback. As they also manage the building our flat is in, it facilitates an "all under one roof" service....
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Comment on agent fees
Reasonable.
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“Have let my flat through Neil Douglas for five years. ......”
5 Star Review
Dec 13,2017
By:
'JB'
Dec 13,2017
Services: Lettings (as a Landlord)
Rent PCM: £725
Would you recommend?: Yes
Postcode: HP19
Lettings (as a Landlord)
Rent PCM: £725
Postcode: HP19
0
people found
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Have let my flat through Neil Douglas for five years. This office is courteous and responsive to both tenants and landlords. The team there is experienced and knows the area well, and gets good rental rates on properties. Would recommend this agent....
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Comment on agent fees
The fees charged by this agent are average - cheaper than some, dearer than others.
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“I have had the pleasure of dealing with all the ......”
5 Star Review
Aug 07,2017
By:
'Vanessa'
Aug 07,2017
Services: Lettings (as a Landlord)
Rent PCM: £895
Would you recommend?: Yes
Postcode: HP19
Lettings (as a Landlord)
Rent PCM: £895
Postcode: HP19
0
people found
this helpful
I have had the pleasure of dealing with all the ladies at Neil Douglas & they are amazing! Thank you all!...
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Comment on agent fees
Value for money. They go over and above to get things sorted.
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“As a landlord I transfered from a previous letting agent ......”
5 Star Review
Jul 11,2017
By:
'Thomas'
Jul 11,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: HP21
Lettings (as a Landlord)
Postcode: HP21
0
people found
this helpful
As a landlord I transfered from a previous letting agent because of the 1% lower and 3 month- free management fee, and on the strength of their very favourable reviews. I needn't have worried about the change as everything was dealt with very professionally by Sally, Sarah ...
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0
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“We were dealing with another agency and was very dissatisfied. ......”
5 Star Review
Jul 03,2017
By:
'Weekes'
Jul 03,2017
Services: Lettings (as a Tenant)
Rent PCM: £695
Would you recommend?: Yes
Postcode: HP21
Lettings (as a Tenant)
Rent PCM: £695
Postcode: HP21
0
people found
this helpful
We were dealing with another agency and was very dissatisfied. We came across Neil Douglas and it was for the very curtious and professional attitude from Hannah that made my husband and I switch and choose to conduct business with Neil Douglas.
From start she ...
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Comment on agent fees
Good
0
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“I spoke to multiple people from Neil Douglas and all ......”
5 Star Review
Jun 27,2017
By:
'E'
Jun 27,2017
Services: Lettings (as a Tenant)
Rent PCM: £625
Would you recommend?: Yes
Postcode: HP20
Lettings (as a Tenant)
Rent PCM: £625
Postcode: HP20
0
people found
this helpful
I spoke to multiple people from Neil Douglas and all were very polite and helpful. Hannah dealt with my property primarily and she made everything very easy.
Very relaxed and professional service from everybody I spoke to. Would recommend....
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0
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“Relocating can be exciting but also very stressful so I ......”
5 Star Review
Jun 16,2017
By:
'Bianca'
Jun 16,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: HP20
Lettings (as a Tenant)
Postcode: HP20
0
people found
this helpful
Relocating can be exciting but also very stressful so I would like to say a very big thank you to Hannah and Sally for making our moving to Aylesbury so smooth. They are both very efficient and helpful.
Kind regards,
Bianca & Ciprian...
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Comment on agent fees
Good
0
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“I've been extremely happy with the level of service received ......”
5 Star Review
Jun 14,2017
By:
'K'
Jun 14,2017
Services: Lettings (as a Tenant)
Rent PCM: £725
Would you recommend?: Yes
Postcode: HP21
Lettings (as a Tenant)
Rent PCM: £725
Postcode: HP21
0
people found
this helpful
I've been extremely happy with the level of service received from Hannah and the team at Neil Douglas, from the initial first viewing, to all the way through the process of moving in. Their response time to emails and call backs has been brilliant and ...
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Comment on agent fees
Very fair structuring of the fees
0
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“The ladies in Neil Douglass looked after my property phenomenally ......”
5 Star Review
Jun 14,2017
By:
'Peter'
Jun 14,2017
Services: Lettings (as a Landlord)
Sold price: £165000
Would you recommend?: Yes
Postcode: HP19
Lettings (as a Landlord)
Sold price: £165000
Postcode: HP19
0
people found
this helpful
The ladies in Neil Douglass looked after my property phenomenally for over 7 years.
I never had a single problem and hiccups with tenant's were dealt with quickly, professionally and without fuss.
Should I ever become a landlord again I'll be coming straight back!
Top work, ...
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Comment on agent fees
If anything, for the service provided, their under charging!
0
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“5 stars for Rebekah and Hannah!!!Both very helpful polite and ......”
5 Star Review
May 24,2017
By:
'Vara'
May 24,2017
Services: Lettings (as a Tenant)
Rent PCM: £725
Would you recommend?: Yes
Postcode: HP21
Lettings (as a Tenant)
Rent PCM: £725
Postcode: HP21
0
people found
this helpful
5 stars for Rebekah and Hannah!!!Both very helpful polite and friendly!!!quick response to my frequent emails :)very helpful even after we moved out!!!Very precise with the deposit!!!...
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Comment on agent fees
good
0
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“The whole team is amazing. Very helpful and very efficient ......”
5 Star Review
May 24,2017
By:
'Bob'
May 24,2017
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: Yes
Postcode: HP20
Lettings (as a Tenant)
Rent PCM: £550
Postcode: HP20
0
people found
this helpful
The whole team is amazing. Very helpful and very efficient i would name all of them if i could as they are all great....
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Comment on agent fees
Good and fair
0
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“Always a pleasure to deal with these ladies. The lovely (......”
5 Star Review
May 23,2017
By:
'Phil'
May 23,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: HP21
Lettings (as a Tenant)
Postcode: HP21
0
people found
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Always a pleasure to deal with these ladies. The lovely (and chatty) Sally checked me in and checked me out.
Not much need for contact in the 4 years between moving in and moving out but whenever I did call, email or pop in to the ...
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Comment on agent fees
Fair
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“All of the staff at this Agency are very professional, ......”
5 Star Review
May 23,2017
By:
'Sharon'
May 23,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: HP22
Lettings (as a Tenant)
Postcode: HP22
0
people found
this helpful
All of the staff at this Agency are very professional, thorough & helpful with great personalities.
They really put themselves to accommodate...
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Comment on agent fees
Average
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“All staff brilliant. Always helpful and professional. Nothing was too ......”
5 Star Review
Apr 12,2017
By:
'John'
Apr 12,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: HP21
Lettings (as a Landlord)
Postcode: HP21
0
people found
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All staff brilliant. Always helpful and professional. Nothing was too much bother. Not many problems with my flat but still could always rely on them when needed....
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Comment on agent fees
Fees acceptable
0
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“Five star service from Hannah and her colleagues. Rebekah who ......”
5 Star Review
Apr 10,2017
By:
'Sandra'
Apr 10,2017
Services: Lettings (as a Tenant)
Rent PCM: £725
Would you recommend?: No
Postcode: HP20
Lettings (as a Tenant)
Rent PCM: £725
Postcode: HP20
0
people found
this helpful
Five star service from Hannah and her colleagues. Rebekah who did check in. Highly recommended. Neil Douglas took care of all aspects of the paperwork and inventory. Any issues have been dealt with promptly. High praise from me who was a bit skeptical about dealing ...
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Comment on agent fees
Fair for the amount of work they did.
0
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“Really quick and helpful with any issues. No problems when ......”
5 Star Review
Mar 08,2017
By:
'Daisy'
Mar 08,2017
Services: Lettings (as a Tenant)
Rent PCM: £650
Would you recommend?: Yes
Postcode: HP21
Lettings (as a Tenant)
Rent PCM: £650
Postcode: HP21
0
people found
this helpful
Really quick and helpful with any issues. No problems when we were moving in and out, and helpful after we moved out...
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0
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“Very happy with Neil Douglas, both as block management and ......”
5 Star Review
Mar 07,2017
By:
'Marco'
Mar 07,2017
Services: Property Management
Would you recommend?: Yes
Postcode: HP19
Property Management
Postcode: HP19
0
people found
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Very happy with Neil Douglas, both as block management and letting agent. On block management; clear, concise reporting and advise with complete transparency on how they manage and charges. On letting agency - good value for fees, and regular updates on state of property, what ...
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Comment on agent fees
Good - very fair.
0
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“Very helpful,friendly, polite and easy to talk to. Quick ......”
5 Star Review
Mar 01,2017
By:
'Nicole'
Mar 01,2017
Services: Lettings (as a Tenant)
Rent PCM: £875
Would you recommend?: Yes
Postcode: HP21
Lettings (as a Tenant)
Rent PCM: £875
Postcode: HP21
0
people found
this helpful
Very helpful,friendly, polite and easy to talk to. Quick to sort any issues. Would recommend to friends and family....
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Comment on agent fees
good
0
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“5 Stars for these two ladies. Great communication - quick response ......”
5 Star Review
Feb 13,2017
By:
'Dormer'
Feb 13,2017
Services: Lettings (as a Landlord)
Rent PCM: £675
Would you recommend?: Yes
Postcode: HP21
Lettings (as a Landlord)
Rent PCM: £675
Postcode: HP21
0
people found
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5 Stars for these two ladies. Great communication - quick response to emails and calls. Got on well with prospective tenants.
Great work girls. Thanks too to Sally Bowes for a sense of humour!!...
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Comment on agent fees
Transparent and fair
0
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“Have just finished a two year tenancy at a property ......”
5 Star Review
Feb 13,2017
By:
'Richard'
Feb 13,2017
Services: Lettings (as a Tenant)
Rent PCM: £575
Would you recommend?: Yes
Postcode: HP21
Lettings (as a Tenant)
Rent PCM: £575
Postcode: HP21
0
people found
this helpful
Have just finished a two year tenancy at a property managed by Neil Douglas and happy to report it's been a great first home and having the wonderful staff at hand has made it all the more enjoyable. Any questions were promptly answered and the ...
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“I have allready 6 months and I am realy happy to ......”
5 Star Review
Feb 08,2017
By:
'Costin'
Feb 08,2017
Services: Lettings (as a Tenant)
Rent PCM: £1050
Would you recommend?: Yes
Postcode: HP21
Lettings (as a Tenant)
Rent PCM: £1050
Postcode: HP21
0
people found
this helpful
I have allready 6 months and I am realy happy to say about Neil Douglas Lettings staff:fantastic job Girls!I would like to say thank you to:Sally Bowes,Sarah Mustoe and Hannah Cheveralls!...
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“This was my first time renting but Hannah and Sarah ......”
5 Star Review
Feb 08,2017
By:
'GailB'
Feb 08,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: LU7
Lettings (as a Tenant)
Postcode: LU7
0
people found
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This was my first time renting but Hannah and Sarah have been great they have helped me through transaction kept me updated throughout the process and explained everything they are always polite and extremely helpful...
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Comment on agent fees
I would say good, but as this is the first time renting I can not compare to other agents
0
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“Very professional and helpful at all times. Nothing was to ......”
5 Star Review
Feb 02,2017
By:
'Lisa'
Feb 02,2017
Services: Lettings (as a Tenant)
Rent PCM: £1625
Would you recommend?: Yes
Postcode: HP17
Lettings (as a Tenant)
Rent PCM: £1625
Postcode: HP17
0
people found
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Very professional and helpful at all times. Nothing was to much trouble and worked hard to get us into our property within a short time frame....
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Comment on agent fees
good
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“I rented a property through Neil Douglas Letting Agents in ......”
5 Star Review
Dec 01,2016
By:
'Kirsten'
Dec 01,2016
Services: Lettings (as a Tenant)
Rent PCM: £645
Would you recommend?: Yes
Postcode: HP21
Lettings (as a Tenant)
Rent PCM: £645
Postcode: HP21
0
people found
this helpful
I rented a property through Neil Douglas Letting Agents in Aylesbury for 5 and a half years, I found all of the staff that I had contact with during this time to be very helpful and polite....
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“Good afternoonI have been a Tenant with Neil Douglas now ......”
5 Star Review
Nov 29,2016
By:
'Adam'
Nov 29,2016
Services: Lettings (as a Tenant)
Rent PCM: £600
Would you recommend?: Yes
Postcode: HP19
Lettings (as a Tenant)
Rent PCM: £600
Postcode: HP19
0
people found
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Good afternoon
I have been a Tenant with Neil Douglas now for some 4 years come Jan 17.
I have always been given wonderful service and Kindness at all times, I am so reassured that i can call or Email at anytime and expect a speedy reply ...
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Comment on agent fees
The Fees are Necessary and extremely Fair, We must expect to pay the worker his Fair Days Pay ...
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Thank you so much for taking the time to leave a review, it really does mean a lot to us.