45% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
50% lettings fee satisfaction
Feb 07,2017
Feb 07,2017
2
people found
this helpful
this helpful
We had the need to rent a long term (nearly two years)family home in North London. Whilst our own house was being rebuilt,
After viewing what were completely unsuitable houses through local agents who just didnt get our needs Theo managed to find us a lovely house in Crouch end,
Considering the cost of renting a family home in London the standard most agents showed us was shocking.
Theo somehow found us a gem and we are grateful for his efforts and continuing support during the rental period.
After viewing what were completely unsuitable houses through local agents who just didnt get our needs Theo managed to find us a lovely house in Crouch end,
Considering the cost of renting a family home in London the standard most agents showed us was shocking.
Theo somehow found us a gem and we are grateful for his efforts and continuing support during the rental period.
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Latest Reviews
21st Apr 2019
reviewed by 'Munk'
27th Feb 2018
reviewed by 'Patrick'
27th Apr 2017
reviewed by 'Dan'
10th Feb 2017
reviewed by 'Chris'
7th Feb 2017
reviewed by 'andrew'
Opening Hours
Address
Paul Simon Homes
Magic House 5-11 Green Lanes
Palmers Green,London
Greater London
N13 4TN
020 8888 1000
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 45% | 100% | £350,000 | £350,000 |
| Lettings | 0% | 50% | £600 | £3,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 4 | 8 | 0 | 0 | 0 | 1 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Apr 21,2019
Apr 21,2019
1
people found
this helpful
this helpful
Please don't go to this agent - there are way better and more human/reasonable ones in North London to rent a property from.
Paul Simon have no heart - they take money for profit and exploit the exploitable. If you find a dream property ...
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Comment on agent fees
Extortionate fees and poor service
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Feb 27,2018
Feb 27,2018
3
people found
this helpful
this helpful
The worst experience I have ever had as a customer in any industry. *Deeply incompetent and disrespectful. He never had the answers to any questions and treated us like criminals simply for trying to rent a property through his company. At one point, in the ...
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Comment on agent fees
Numerous, high, unnecessary
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Apr 27,2017
Apr 27,2017
1
people found
this helpful
this helpful
Avoid, they will take as much as they can from your deposit once you depart. They come round checking the property every 3 months which is very annoying! Much better agents out there who won't sting you for every last penny they can get out of ...
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Feb 10,2017
Feb 10,2017
2
people found
this helpful
this helpful
I had a good experience renting with Paul Simon Lettings. I rented a flat for 3 years in Green Lanes. I never experienced any major issues with the management, any small issues were dealt with straight away. The agent that showed us the property was very ...
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Comment on agent fees
Good
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Feb 10,2017
Feb 10,2017
2
people found
this helpful
this helpful
We found the perfect home after over a month of property viewings! Great overall communication with the agency throughout referencing stage. Paul Simon are not the typical 'agency'. You do hear of horror stories with London Agencies but not this one!...
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Comment on agent fees
Good
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Yes
Feb 07,2017
Feb 07,2017
2
people found
this helpful
this helpful
We had the need to rent a long term (nearly two years)family home in North London. Whilst our own house was being rebuilt,
After viewing what were completely unsuitable houses through local agents who just didnt get our needs Theo managed to find us ...
read full review
read full review
Comment on agent fees
N/A
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Yes
Yes
Jan 26,2017
Jan 26,2017
2
people found
this helpful
this helpful
I am verry disappointed with service! Please avoid this agency! Just waste of time. I have found one flat, I was trying to arrange viewing, after two weeks of calling them they have finally arranged it for me and after all cancelled it. They just ...
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Comment on agent fees
bad
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Jan 15, 2018
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(1)
We are Paul Simon Sales and would kindly ask that you direct your comments to Lettings and not sales, as we are a franchise and run our company separately to the lettings department. We work hard to provide a superb service and would ask you check before writing these comments. Thanks Richard ...
Sep 19,2016
Sep 19,2016
3
people found
this helpful
this helpful
This estate agents should be avoided - they were not honest about a serious issue during the viewing stage of the property. Issue which only came to light to myself after a while of living at the property. I now know it is an ongoing ...
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Jun 10,2015
Jun 10,2015
1
people found
this helpful
this helpful
When I first read reviews in here about this agency I must say I got terrified and scared as there is some horrible stuff written about them.
However we used their service as tenants quite recently and we are pretty happy with the process.
The ...
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Comment on agent fees
Fees are 99 pounds to hold a property plus 150 pounds checkout fee. If you're ok with it it's fine; it's written in the contract but could be mentioned earlier on a view to avoid conflicts. We had no problem with it but other people might do.
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Dec 15,2014
Dec 15,2014
4
people found
this helpful
this helpful
Hello.
I just wanted to let future tenants know to avoid this agents. I was looking for a room and they offered me one for 600 pounds. I paid a holding deposit of 250 pounds. Got all the references and everything. I waited two weeks for answer ...
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Dec 16, 2014
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(1)
Dear Tenant, Please note the reason the landlord decided not to proceed with your tenancy was due to the fact a landlord reference was received stating your previous property rental was left with a large amount of rent arrears (undisclosed) also adding to the fact a reference letter was provided which was over one year old. Please refrain from using unfair / untrue statements 'got all the references and everything' and 'landlord did not like me'. The reference process is made clear by which ter ...
Oct 24,2014
Oct 24,2014
9
people found
this helpful
this helpful
DO NOT TOUCH THIS AGENCY!!!!! We Put a holing deposit down for a property in London. It Took over 2 weeks to complete references, we had no contact from any of the employees whilst we were going through them so we were in limbo! Finally we ...
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Jul 18,2014
Jul 18,2014
4
people found
this helpful
this helpful
They have gone back on promised repair work time and time again. We sold up due to their awful property management. Never ever buy from them. Terrible service and very rude. Flats look good but any faults will never be repaired...
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G
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May 22,2013
May 22,2013
9
people found
this helpful
this helpful
On viewing the property I was assured flat will be cleaned and repainted and the bed will be changed.
There was a lot of problems signing the contract and nearly all my live documentation was needed!!! I mean bank statements from 2 banks, both saving accounts!!! ...
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Nov 01,2012
Nov 01,2012
17
people found
this helpful
this helpful
Interrogation upon phoning to simply request viewing a property (how much to you earn, where do you work etc). Then, turning up at the property, the guy had absolutely NO details about the place, just the price of the whole house and per room scribbled ...
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What agent could do to change your mind?
Recruit people with a personality and knowledge of properties. Become more flexible and be less aggressive towards peopleAttached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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