100% sales valuation accuracy
100% sales fee satisfaction
86% lettings valuation accuracy
99% lettings fee satisfaction
This company is no longer in business.
Feb 02,2017
Feb 02,2017
0
people found
this helpful
this helpful
Neil is amazing , kept me informed all the way through the sale of the property.He goes the extra mile to make sure things are moving in the right direction.
Comment on agent fees
good
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Latest Reviews
12th Jun 2017
reviewed by 'exceptional'
9th May 2017
reviewed by 'Tony'
2nd May 2017
reviewed by 'Anna-Marie'
Opening Hours
Address
Elizabeth Pryce
219 Chingford Mount Road
Chingford,London
Greater London
E4 8LP
0208 524 9494
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 86% | 99% | £925 | £1,568 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 7 | 0 | 0 | 0 | 4 | 0 | 2 | 0 | 0 | 0 |
Areas covered
- e4
- chingford
- north chingford
- e17
- walthamstow
- woodford
- loughton
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
No Properties
Jun 12,2017
Jun 12,2017
1
people found
this helpful
this helpful
Elizabeth Pryce provided such exceptional service. Darren Winter was one of a kind! He even went out of his way to find me not just any tenants, but the right tenants, even on his day off and also when he was not feeling well, he ...
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Comment on agent fees
In line with expectation
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May 09,2017
May 09,2017
1
people found
this helpful
this helpful
Neil & Darren are extremely professional and friendly. They have gone above and beyond what is required with letting and managing my property. They have been attentive and very prompt in their communication and I appreciate the valuable advice I have received from them along the ...
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May 09,2017
May 09,2017
0
people found
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Buying a house in an area with which we were not familiar could have been daunting, but from our first enquiry through to completion, Danny and Neil were friendly, helpful and thoroughly professional, making the whole process from initial viewing to completion a smooth, enjoyable ...
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Comment on agent fees
Not applicable as we are purchasers.
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May 04,2017
May 04,2017
0
people found
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I am seriously impressed! all 3 guys in this office are brilliant! so professional & friendly & helpful. Neil & Darren dealt with my letting... and were excellent. Darren really went out of his way to find me a good tenant, even on his day off! they all replied ...
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Comment on agent fees
I think the fees are reasonable. I am even happy paying very slightly more than I was with my last agent, because the extra is totally worth it for the great service I have had.
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May 02,2017
May 02,2017
0
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Having instructed Elizabeth Price in Chingford Mount Road to manage the letting of my property, I would quite happily and highly recommend them and their services to anyone who is thinking of doing the same. Darren Winter is my contact and the service I received ...
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Comment on agent fees
Elizabeth Price's fees are very fair for the service you receive.
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Mar 03,2017
Mar 03,2017
0
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I will gladly endorse Neil's professionalism , expertise, constant attention to detail throughout the whole process right up to the completion of the sale. I met him whilst I was screening various local estate agents to find the most apt for me to work with. He ...
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Comment on agent fees
The high professionalism and effort Neil invested in this successful transaction for me are more than worthy of any Fees that he may charge ie an excellent return on investment.
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Mar 02,2017
Mar 02,2017
0
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The service I received from both Darren and Neil has been first class. They are professional whilst being friendly and extremely helpful....
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Comment on agent fees
Fees are fair
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Mar 02,2017
Mar 02,2017
0
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We recently sold our house with Elizabeth Pryce at Chingford Mount. We were impressed with the very professional service that we received.
Neil the manager kept us well informed and was always available to give advice and guided us through the whole process. Along with ...
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Feb 02,2017
Feb 02,2017
0
people found
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this helpful
Neil is amazing , kept me informed all the way through the sale of the property.He goes the extra mile to make sure things are moving in the right direction....
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Comment on agent fees
good
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Jan 30,2017
Jan 30,2017
0
people found
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Highly pleased with the service provided by Elizabeth Pryce & the agent Neil Rothwell.
He was very helpful, efficient and informative and professional.
He provided regular updates and explained everything to us throughout...always happy to answer any questions we had and made us feel at ...
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N/A
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Dec 21,2016
Dec 21,2016
0
people found
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I have found Danny to be very knowledgeable in all aspects regarding the sale of my property. He has arranged and met all prospective purchasers on time and been able to answer any questions they have asked. Therefore this has made the sale of my ...
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Dec 13,2016
Dec 13,2016
0
people found
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Just wanted to say thank you to Darren who worked extremely hard to get the right person into my property. His approach was very clear, professional, efficient and generaly the process was smooth throughout. I even knocked a letting agent on the head who had ...
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Comment on agent fees
Very fair fees. No hidden charges, very clear from the start.
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Dec 20, 2016
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(1)
Thank you for your favourable review, much appreciated. ...
Nov 11,2016
Nov 11,2016
0
people found
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I recently rented my house out with Elizabeth Pryce and Darren went the extra mile to make sure we got the right tenants at the right time. Darren has great attention to detail, communication skills and delivers an exceptional personal service. From my experience with ...
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Comment on agent fees
Fees are pitched just right and for the service you get (full management) are well worth it.
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Nov 21, 2016
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Thank you for your kind words ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Elizabeth Pryce Ltd
COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers.
If, however, you do have a complaint and have been unable to resolve the matter informally, please write to the person you have been dealing with, including as much detail as possible.
What will happen next?
• We aim to send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint and we aim to send you a written outcome of our investigation within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We then aim to write to you within 15 working days of receiving your request for a review, outlining our final response.
We aim to resolve all matters as quickly as possible. However, inevitably some issues will be more complex and might take longer to investigate so the above times are guidelines only. It is possible that key staff might be on leave or we might need to seek legal advice or confirmation on issues pertaining to the complaint.
If, after 8 weeks of us receiving your complaint, you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months
of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through
this in-house complaints procedure, before being submitted for an independent
review.
t.
Last updated at 2:43 PM 21/11/2016 by allAgents
COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers.
If, however, you do have a complaint and have been unable to resolve the matter informally, please write to the person you have been dealing with, including as much detail as possible.
What will happen next?
• We aim to send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint and we aim to send you a written outcome of our investigation within 15 working days of sending the acknowledgement letter.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
• We then aim to write to you within 15 working days of receiving your request for a review, outlining our final response.
We aim to resolve all matters as quickly as possible. However, inevitably some issues will be more complex and might take longer to investigate so the above times are guidelines only. It is possible that key staff might be on leave or we might need to seek legal advice or confirmation on issues pertaining to the complaint.
If, after 8 weeks of us receiving your complaint, you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months
of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through
this in-house complaints procedure, before being submitted for an independent
review.
t.
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