67% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Feb 02,2017
Feb 02,2017
10
people found
this helpful
this helpful
I called up to view a property , I'm only able to do evening viewings as I work full time. I was told by the agent that they couldn't do a viewing past 5.30pm I said I can pretty much do any evening but he said well we close at 5.30 so I said "so I can't view then" his reaction was well we close at 5.30+. I'm potentially looking at spending £200,000 and they couldn't even arrange a viewing . His tone was off and he wasn't interested in helping me with my enquiry. No wonder more people are using online agents at least they work around the client not just around themselves. Shame the vendor doesn't know the agent is turning down potential buyers !
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Mar 28, 2017
Thank you for your review, although it being from "anon" I find it very suspicious*. The shop does close at 17.30, and like you, we all work throughout the day. I work 7 days a week selling houses and regularly work late into the evenings following up viewings. Our vendors know this and appreciate our hard work. These same vendors live in their houses and are quite accommodating with evening viewings, which would have quite easily been arranged. This is why we have a great reputation for customer service. If you were a serious buyer, or even a real person who was "potentially" spending money, you'd be more flexible with the timings, taken a day off, or viewed at the weekend. You could have also viewed with the vendor in the evening - were you a real person..
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Latest Reviews
2nd Feb 2017
reviewed by 'Anon'
17th Jan 2017
reviewed by 'Kathy.'
Opening Hours
Address
Martin & Co
99-109 Castle Street
Hinckley
Leicestershire
LE10 1DA
01455 636349
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 100% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 1 |
Areas covered
- LE10
- Nuneaton
- LE9
- Hinckley
- CV10
- Surrounding Villages
- CV11
- CV9
- CV13
- LE19
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Overall
Latest Properties
No Properties
Dec 18,2017
Dec 18,2017
6
people found
this helpful
this helpful
First class all round.
Communication was exemplary. Steve, Mark, Stacey & Melissa handled our sale with complete professionalism.
They answered all of our silly questions without fuss.
Reassured us when things were not happening as quickly as we wanted them to. (We were pretty desperate for ...
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Comment on agent fees
Exceptionally good.
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Feb 02,2017
Feb 02,2017
10
people found
this helpful
this helpful
I called up to view a property , I'm only able to do evening viewings as I work full time. I was told by the agent that they couldn't do a viewing past 5.30pm I said I can pretty much do any evening but he said ...
read full review
read full review
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Yes
Mar 28, 2017
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(1)
Thank you for your review, although it being from "anon" I find it very suspicious*. The shop does close at 17.30, and like you, we all work throughout the day. I work 7 days a week selling houses and regularly work late into the evenings following up viewings. Our vendors know this and appreciate our hard work. These same vendors live in their houses and are quite accommodating with evening viewings, which would have quite easily been arranged. This is why we have a great reputation for custome ...
Jan 17,2017
Jan 17,2017
10
people found
this helpful
this helpful
Would highly recommend...they have been friendly and professional throughout our house sale. All the staff have been helpful no matter who you speak to...
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read full review
Comment on agent fees
Excellent price
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Mar 28, 2017
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Thank you Kathy! ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9:26 AM 29/03/2017 by Steve Chadwick
