Pontefract, WF8
4.1/5, 13 reviews
77% recommended
75% sales valuation accuracy
70% sales fee satisfaction

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“TERRIBLEWilliam H Brown are just plain bad.Emails and messages ......”

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Jan 25,2017
Minithumbdown
By: 'Andrew'
Jan 25,2017
6 people found
this helpful
TERRIBLE

William H Brown are just plain bad.

Emails and messages not returned

Buyers sent to the wrong address

Offers not forwarded

The William H Brown Website that has wrong details on it - nobody changed that

We complained to the William H Brown board of directors - nobody cared. We got a letter back ignoring much of our complaint and telling us how sorry they were. Followed by LOADS about how great they were.

JUST RUN AWAY FRON THIS COMPANY
Comment on agent fees
HIGH considering how much work we did for you.
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Latest Reviews

View all Reviews 13
17th Dec 2022
reviewed by 'Rob Lee'
“Bought my recent property from WHBrown and the service I received was exceptional. Massive thankyou to all staff who helped ......”
17th Jan 2020
reviewed by 'Claire'
“Excellent service, cannot thank Emma Kynaston enough, she is a credit to the company. Would recommend William H Brown to ......”
30th Jul 2019
reviewed by '5'
“First class service received from the initial valuation to completion and handing over the keys. All members of the team ......”
29th Jul 2019
reviewed by 'Danielle'
“As the saying goes .. you get what you paid for!this company does seem to be on the expensive side ......”
23rd Jul 2019
reviewed by 'Keith'
“The girls at William H Brown are always very helpful and proffessional. Nothing is too much trouble, always keep in ......”
16th Jul 2019
reviewed by 'David'
“Bought my new home through this agent. Natalie kept in regular contact with me always sending details about properties I ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 16:00
  • Sunday: Closed
Address

William H Brown
18 Ropergate
Pontefract
West Yorkshire
WF8 1LP
01977 791406

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 75% 70% £112,000 £311,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 6 2 3 0 1 1
Areas covered
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Bought my recent property from WHBrown and th......”

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Dec 17,2022
Minithumbup
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Julie
By: 'Rob Lee'
Dec 17,2022
0 people found
this helpful
Bought my recent property from WHBrown and the service I received was exceptional. Massive thankyou to all staff who helped me during the sale process especially Julie Haigh who arranged my mortgage and everything I needed to complete my purchase. Definitely recommend them thankyou again ...
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“Excellent service, cannot thank Emma Kynaston......”

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Jan 17,2020
Minithumbup
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Emma
By: 'Claire'
Jan 17,2020
0 people found
this helpful
Excellent service, cannot thank Emma Kynaston enough, she is a credit to the company. Would recommend William H Brown to anyone, excellent and professional all round service. Thank you....
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“First class service...”

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Jul 30,2019
Minithumbup
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Melanie
By: '5'
Jul 30,2019
0 people found
this helpful
First class service received from the initial valuation to completion and handing over the keys. All members of the team were helpful especially Melanie and Natalie who kept me informed every step of the way. Would definately recommend WH Brown and will use them again. ...
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“As the saying goes .. you get what you paid f......”

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Jul 29,2019
Minithumbup
By: 'Danielle'
Jul 29,2019
0 people found
this helpful
As the saying goes .. you get what you paid for!this company does seem to be on the expensive side but the lasses in the office work real hard to suit your needs.Ive dealt with a different company once before that we’re absolutely ...
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“The girls at William H Brown are always very ......”

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Jul 23,2019
Minithumbup
By: 'Keith'
Jul 23,2019
0 people found
this helpful
The girls at William H Brown are always very helpful and proffessional. Nothing is too much trouble, always keep in contact with regular updates....
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“Bought my new home through this agent. Natali......”

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Jul 16,2019
Minithumbup
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Natalie
By: 'David'
Jul 16,2019
0 people found
this helpful
Bought my new home through this agent. Natalie kept in regular contact with me always sending details about properties I may like until I found my new home. Melanie kept me up to date throughout my purchase until the day I got my keys. Extremely ...
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“Helpful and efficient...”

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May 10,2019
Minithumbup
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Emma
By: 'Rebecca'
May 10,2019
0 people found
this helpful
I bought my first home through William H Brown and I arranged my mortgage in branch through Emma. The reassurance and help from start to end was fantastic. The mortgage deal saved me almost £800 in the first 2 years compared to my own direct bank which ...
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Comment on agent fees
Saved me £800 in the first two years of the mortgage deal so overall a massive saving
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“Professional Team...”

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May 09,2019
Minithumbup
By: 'Callie07'
May 09,2019
0 people found
this helpful
The team at Pontefract helped me sell my home, they did a brilliant job and I would highly recommend them!!...
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“Really happy...”

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May 04,2019
Minithumbup
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Emma
By: 'Chris'
May 04,2019
0 people found
this helpful
Thank you Emma for sorting a complicated mortgage. You are amazing. Great team, kept everything right from day one. Good communication between all parties, I used in house solicitors. Will use again and would not hesitate to recommend to anybody....
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Comment on agent fees
Fair, good value.
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“Really happy...”

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Apr 18,2019
Minithumbup
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Emma
By: 'ClaireC'
Apr 18,2019
1 people found
this helpful
I sold and bought through William H Brown. Carolyn talked me into going to market at a higher price than others said and they got me more than that. They helped me to find my new house and Emma organised the mortgage. I hardly had ...
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Comment on agent fees
Not cheapest but worth every penny.
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“They wanted to charge me £50 just to share my property on Facebook...”

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Jun 13,2018
Minithumbdown
By: 'Julie'
Jun 13,2018
0 people found
this helpful
They promised there office had there own dedicated team to market property's well dint think mine has been marketed at all then tday after seeing that they have a Facebook page and theyr sharing houses through that to sell them I asked if mine would ...
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Comment on agent fees
Expensive as whitegates only charge £1995 all in no matter how expensive your property is
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“3 complaints from start to finish of the process, apologies after ......”

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Mar 03,2018
Minithumbdown
By: 'KM'
Mar 03,2018
3 people found
this helpful
3 complaints from start to finish of the process, apologies after apologies but no improvements. Bad practices , poor advice. even their complaint team can not handle it at all. They don't even acknowledge their mistakes! My advise id to avoid at any cost...
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Comment on agent fees
too expensive for what you get
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By: Shona Adamson
Jun 05, 2018
View all comments (1)
I'm so sorry you weren't happy. Our complaints team are dedicated and as a corporate who are customer focused, it is unusual that they weren't able to resolve any reasonable complaint. ...

“TERRIBLEWilliam H Brown are just plain bad.Emails and messages ......”

Share on :
Jan 25,2017
Minithumbdown
By: 'Andrew'
Jan 25,2017
6 people found
this helpful
TERRIBLE William H Brown are just plain bad. Emails and messages not returned Buyers sent to the wrong address Offers not forwarded The William H Brown Website that has wrong details on it - nobody changed that We complained to the William H Brown board ...
read full review
Comment on agent fees
HIGH considering how much work we did for you.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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