67% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Feb 01,2017
Feb 01,2017
10
people found
this helpful
this helpful
Absolutely terrible customer service. Never experienced anything like it! If I could give 0 stars I would!
Not my agent but they are the new agents for the flat. They hounded me by phone demanding I be there to let them in when they see fit. I had to take time off work as when I tried to rearrange I was told it is not acceptable.
When I opened the door they just walked in and started taking photos, no hello, no "I'm from opel", not a word.
When I commented that it was rude they started arguing with me and being very patronising and aggressive. I told them not to speak to me like that and I was told "I can speak to you how ever I like!"
I told them to leave because I am not being spoken to like that in my home to which they replied "I think you think you own the place, well that's where you are wrong luv! You don't! I'm leaving anyway!" Then proceeded to yell at me outside the door that I am rude and think too much of myself.
Awful awful service!!
Wouldn't use them if they paid me!
Not my agent but they are the new agents for the flat. They hounded me by phone demanding I be there to let them in when they see fit. I had to take time off work as when I tried to rearrange I was told it is not acceptable.
When I opened the door they just walked in and started taking photos, no hello, no "I'm from opel", not a word.
When I commented that it was rude they started arguing with me and being very patronising and aggressive. I told them not to speak to me like that and I was told "I can speak to you how ever I like!"
I told them to leave because I am not being spoken to like that in my home to which they replied "I think you think you own the place, well that's where you are wrong luv! You don't! I'm leaving anyway!" Then proceeded to yell at me outside the door that I am rude and think too much of myself.
Awful awful service!!
Wouldn't use them if they paid me!
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Feb 04, 2019
I used to rent from them I agree they are dry rude bullies and proceeded to keep most of my deposit for no good reason when I did move out they were very nice trying to rent me a place but after that they were awful I would avoid and wouldn't touch them with a barge pole... Renters BEWARE even if they seem nice at first, that quickly changes. Don't fall for it
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Latest Reviews
9th Apr 2018
reviewed by 'JackWilson'
24th Feb 2018
reviewed by 'Mr'
1st Feb 2017
reviewed by 'Angel'
Opening Hours
Address
Opel Estates
3 Gordon Street
Luton
Bedfordshire
LU1 2QP
01582 484888
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 100% | £0 | £0 |
| Lettings | 100% | 99% | £750 | £1,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
No Properties
Apr 09,2018
Apr 09,2018
0
people found
this helpful
this helpful
I used the services of Opel Estates recently as i was looking for a 2 bedroom property but i am very picky, they showed me a number of properties and each time they were professional and polite (think even i would have got annoyed with me ...
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Comment on agent fees
Good, reasonable and totally transparent.
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Yes
Feb 24,2018
Feb 24,2018
1
people found
this helpful
this helpful
I have dealt with this company now for many years and my experience couldn't have been better. They rented my property to a fully referenced tenant and carried out all the paperwork correctly, the tenant couldn't have been nicer and the property was given back ...
read full review
read full review
Comment on agent fees
Good
Was this helpful?
Yes
Yes
Feb 01,2017
Feb 01,2017
10
people found
this helpful
this helpful
Absolutely terrible customer service. Never experienced anything like it! If I could give 0 stars I would!
Not my agent but they are the new agents for the flat. They hounded me by phone demanding I be there to let them in when they see fit. ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 04, 2019
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(1)
I used to rent from them I agree they are dry rude bullies and proceeded to keep most of my deposit for no good reason when I did move out they were very nice trying to rent me a place but after that they were awful I would avoid and wouldn't touch them with a barge pole... Renters BEWARE even if they seem nice at first, that quickly changes. Don't fall for it ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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