Hunters Estate Agents
Harrogate, HG1
4/5, 4 reviews
75% recommended
75% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction

“Absolute waste of time - failed at introduction phase. Made ......”

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Jan 28,2017
Minithumbdown
By: 'Karen'
Jan 28,2017
2 people found
this helpful
Absolute waste of time - failed at introduction phase. Made an online booking for a house appraisal for two days later and received an automated reply saying we were scheduled, but would get a call from Hunters to confirm.
No call was forthcoming, waited in this morning and then got a call from them at 1030 saying they were a no show for 11. The person said they had left a voicemail message - I have checked this and they did not leave any message.
Hunters frequently post flyers through doors here in Harrogate stating that their service is ever so good. It isn't. It is in fact extremely poor as evidenced by our experience with them. Interestingly, William H Brown Estate Agents, close to Hunters in Harrogate, confirmed with us immediately - as did House Simple, one of the online options. Both efficient and respectful of their customers.
Selling property is fraught enough without this poor standard of service.
Comment on agent fees
No idea what their fees are.
Was this helpful? Yes
By: Alastair Hart
Feb 22, 2017
Karen, having read your review and now having spoken to you I hope you can accept my apologies about the issues you had booking your valuation. As discussed, having booked online with us due to unforeseen circumstances we did not have a member of staff available to cover the appointment. I understand having then prepared the house and receiving a last minute call this would have been disappointing and frustrating, and again I offer my apologies.

Moving forward please let me know if there is anything else we can help with in respect of your move, I would be happy to contact our branches to help you find a property. In the meantime I hope the move goes as smoothly as possible for you.

Kind Regards
Alastair Hart

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Opening Hours
Address

Hunters Estate Agents
3 Regents House 13-15 Albert Street
Harrogate
North Yorkshire
HG1 1JX
01423369004

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 75% 100% £230,000 £230,000
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 3 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Latest Properties

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“Hunters are fabulous! Right from the moment t......”

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Jun 23,2021
Minithumbup
James
By: 'Helen'
Jun 23,2021
0 people found
this helpful
Hunters are fabulous! Right from the moment that Matthew arrived to do the initial valuation of our home, he inspired confidence, with his kind and friendly approach. Throughout the sales process, they were flexible, approachable and supportive. James, who handled our sale, was equally pleasant ...
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“Friendly and efficient, sold my house within ......”

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Apr 02,2020
Minithumbup
By: 'Dr.'
Apr 02,2020
0 people found
this helpful
Friendly and efficient, sold my house within 4 days! Is this a record ? Hunters know the market and negotiated a price in excess of my expected market value....
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“Excellent service...”

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Apr 04,2019
Minithumbup
By: 'Sue'
Apr 04,2019
0 people found
this helpful
From initial contact with Matthew,the service provided by Hunters in Harrogate has been first class.All the team kept us informed of viewings and progress of the sale on a regular basis.We appreciate their helpful and professional approach and will recommend the branch ...
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Comment on agent fees
Very fair fees.
Was this helpful? Yes

“Absolute waste of time - failed at introduction phase. Made ......”

Share on :
Jan 28,2017
Minithumbdown
By: 'Karen'
Jan 28,2017
2 people found
this helpful
Absolute waste of time - failed at introduction phase. Made an online booking for a house appraisal for two days later and received an automated reply saying we were scheduled, but would get a call from Hunters to confirm. No call was forthcoming, waited in ...
read full review
Comment on agent fees
No idea what their fees are.
Was this helpful? Yes
By: Alastair Hart
Feb 22, 2017
View all comments (1)
Karen, having read your review and now having spoken to you I hope you can accept my apologies about the issues you had booking your valuation. As discussed, having booked online with us due to unforeseen circumstances we did not have a member of staff available to cover the appointment. I understand having then prepared the house and receiving a last minute call this would have been disappointing and frustrating, and again I offer my apologies. Moving forward please let me know if there is ...
No fees information available
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Awards won by Hunters Estate Agents, Harrogate HG1 1JX



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