100% sales valuation accuracy
95% sales fee satisfaction
99% lettings valuation accuracy
98% lettings fee satisfaction
Apr 29,2009
Apr 29,2009
0
people found
this helpful
this helpful
My husband and I scheduled a viewing with Belvoir Nottingham last year. The property was located in a very expensive location. So we expected an emaculate home. No... spider webs, wood floors were damaged, walls damaged... it was definitely not cleaned for viewing. We asked if the home would be cleaned if we decided to take the property. We arrived at the home (move day) and of course the place had not been cleaned. I had to clean it all. They did periodic checks and we had a clean bill of health. It was time to leave and we conducted our walkthrough, the place was very clean (cleaner than when they gave it to us). We have been waiting for a month now for their report and our deposit. Throughout the term they have been horrible with responding in a timely manner. They are quick to make sure you do your part or else but when it is time for them to act. Nothing.
I don't think the Landlord was aware of any of this. I would never be a Tennant with them or use them as a Landlord.
I don't think the Landlord was aware of any of this. I would never be a Tennant with them or use them as a Landlord.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
25th Nov 2024
reviewed by 'James'
25th Nov 2024
reviewed by 'Sam Rumble'
25th Nov 2024
reviewed by 'Bilal Rafique'
25th Nov 2024
reviewed by 'Lindsey'
21st Nov 2024
reviewed by 'TK'
21st Nov 2024
reviewed by 'Landlady'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 95% | £190,000 | £2,350,000 |
| Lettings | 99% | 98% | £630 | £9,999 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 174 | 1 | 361 | 19 | 29 | 2 | 15 | 1 | 37 | 5 |
Areas covered
- SG5
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Images & Videos
Nov 25,2024
Nov 25,2024
0
people found
this helpful
this helpful
We are more than happy with the service received. Ellie Dickinson is always happy and willing to help with any issues that may arise and quickly resolves them without any further issues. Thank you again. Highly recommend....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 25,2024
Nov 25,2024
0
people found
this helpful
this helpful
Ellie has been the Property Manager for the house I have been renting over the past 3 years. She has always been friendly, polite and professional - responding to any issues or questions very quickly. Thank you :)...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 25,2024
Nov 25,2024
0
people found
this helpful
this helpful
I have been with Belvoir for the third year now and have dealt with Chelsea and Ellie regularly. They have been amazing and supportive every time. Very responsive and kind staff all around in Belvoir.!...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 25,2024
Nov 25,2024
0
people found
this helpful
this helpful
I've been supported by Chelsea at Belvoir for over three years. Her manner is excellent, she's effective and efficient. She keeps my tenants and I very happy. I couldn't recommend her services more highly....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 21,2024
Nov 21,2024
0
people found
this helpful
this helpful
Chelsea Garrett is always very professional and helpful with any of our issues....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 21,2024
Nov 21,2024
0
people found
this helpful
this helpful
Well done Chelsea Garrett excellent service. Congratulations on your hard work....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 21,2024
Nov 21,2024
0
people found
this helpful
this helpful
I have always had great service from the staff at Belvoir who are polite, friendly and professional. Ellie dealt with my tenancy renewal and any questions and concerns I had promptly and professionally. Thank you for being such great estate agents to deal with. Merry ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 21,2024
Nov 21,2024
0
people found
this helpful
this helpful
The service provided by Carlie and the team has been fantastic. It only are issues resolved quickly but the day are also very knowledgeable and able to offer advice and provide options....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 21,2024
Nov 21,2024
0
people found
this helpful
this helpful
Fantastic service from the team especially Carlie Hillas who is very professional. Thank you.Jeff...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 21,2024
Nov 21,2024
0
people found
this helpful
this helpful
Charlotte Cadger and the Belvoir team delivered an outstanding service throughout my letting application process. The viewing was seamless, and within just 24 hours of submitting my application, everything was sorted—my offer was accepted, the holding deposit was secured, and the referencing completed. I’ve ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 20,2024
Nov 20,2024
0
people found
this helpful
this helpful
Chelsea she is very good and helpful! And fast response!...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 19,2024
Nov 19,2024
0
people found
this helpful
this helpful
We've been happy with Belvoir as our property agent for the past two years. The experience of working with Carlie Hillas has been exceptional. Carlie is very reliable and professional, always gives helps promptly and smoothly. Their service is excellent and highly recommended for anyone ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 18,2024
Nov 18,2024
0
people found
this helpful
this helpful
Thank you, Belvoir, for being such a fantastic letting agency. I live abroad and you make everything so easy. A special thanks to Ellie who acts as the manager on my portfolio. She is brilliant. Always responsive and professional....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 18,2024
Nov 18,2024
0
people found
this helpful
this helpful
My thanks to Belvoir Welwyn especially Billy & Ben who were highly professional in the sale of my property. They kept me updated with all aspects of the sale & also liaised with my solicitors....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 18,2024
Nov 18,2024
0
people found
this helpful
this helpful
Belvoir has been looking after my property for last 13 yrs and they have been excellent.
Carlie was very helpful and brilliant in finalising the renewal contract....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 18,2024
Nov 18,2024
0
people found
this helpful
this helpful
Carlie Hillas has gone over and above when helping us with managing our rental property. We have had issues with the building maintenance but Carlie’s tenacious approach to chasing the contractors and her strong relationship with the tenant has ensured that all parties remain ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 18,2024
Nov 18,2024
0
people found
this helpful
this helpful
As always chelsea is there any time I have a problem she is an excellent communicator and very reassuring thank you very much...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 18,2024
Nov 18,2024
0
people found
this helpful
this helpful
Professional and friendly, Charlotte was punctual, answered all questions I had and gave a professional impression of Belvoir, I would have no hesitation in renting from them....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 18,2024
Nov 18,2024
0
people found
this helpful
this helpful
Chelsea Garratt always take care of the tenants and makes letting hassle free....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 16,2024
Nov 16,2024
0
people found
this helpful
this helpful
Ellie always offers great service (probably with a smile, if I could see her)....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 16,2024
Nov 16,2024
0
people found
this helpful
this helpful
Chelsea's professional and friendly approach is so helpful when dealing with my letting. A few times Chelsea has gone above and beyond to get issues resolved, not only is Chelsea a credit to the company but the industry as well....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 15,2024
Nov 15,2024
0
people found
this helpful
this helpful
Great service from Ellie. Keeps me informed of my properties requirements and responses to emails in a prompt and professional manner....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 15,2024
Nov 15,2024
0
people found
this helpful
this helpful
Ellie Dickinson does good job,quick and kindly respond to request....
read full review
read full review
Was this helpful?
Yes
Yes
Nov 15,2024
Nov 15,2024
0
people found
this helpful
this helpful
Many thanks Ellie for the service offer to us the whole year
Great efiiciency and quick response...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 15,2024
Nov 15,2024
0
people found
this helpful
this helpful
Thanks to Belvoir Welwyn team and Ms Carlie Hillas for the easy going rental year!
We had an issue with a fence post that was fixed really quickly!
Thanks to Ms Bridget Gavin for the efficient and honest inspections of the property!
Wishing happy festive ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 15,2024
Nov 15,2024
0
people found
this helpful
this helpful
Our family has lived here almost 2 years. We have made lots friends, neighbors. Ellie is very helpful while there is any maintenance need to follow up. Wish her all the best!...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 15,2024
Nov 15,2024
0
people found
this helpful
this helpful
Ellie always offers a professional prompt service, good communication skills...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 15,2024
Nov 15,2024
0
people found
this helpful
this helpful
Ellie has been so helpful this year, looking after my Property rental Hampton Close. Keeping me posted on any issues and working to close them out with me
Really Appreciate all you do
thanks
Helen Landsbury...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 13,2024
Nov 13,2024
0
people found
this helpful
this helpful
Ellie is kind and always provides the clarifications we need in a timely manner. Also, Jack has been of great help since the start,...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 13,2024
Nov 13,2024
0
people found
this helpful
this helpful
Streets ahead of any agents I have used previously. Great Service provided by Ellie. Nothing seems to much trouble which is especially important as I live abroad....
read full review
read full review
Was this helpful?
Yes
Yes
Carlie Hillas
Chelsea
(116)
Ellie
Sue
(23)
Davinder
(23)
Jack
Billy
(10)
Charlotte
Superna
Bridget
(2)
Julie
Dowson
Chloe
Suman
Arjan
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 10:29 AM 09/09/2020 by Rhona
Best Letting Agent in Welwyn 
Best Letting Agent in East of England 
You were presented with an Inventory and Schedule of Condition on moving into the property, but made no comments as to the cleanliness at that juncture.
Throughout the tenancy we responded in a timely manner to all issues that you raised, even though you insisted on being contacted before access to the property and as you were both working long hours, this proved difficult to organise. These were the only delays we were aware of.
After moving out you were given our formal report and you disputed everything in it. In these cases, as is required by the current deposit legislation, to try and reach agreement. Yu still refused any deduction despite agreeing that discrepancies were present and that these were not due to fair wear and tear.
The only way of getting closure is to go to arbitration, which was done. The delay was with the arbitration scheme and not us, and subsequently an award was made in our (the landlord's) favour, clearly showing we had not acted inappropriately.
The landlord was informed at all stages, indeed we have an email on file thanking us ofr our help in resolving the issues.