86% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction
Jan 26,2017
Jan 26,2017
3
people found
this helpful
this helpful
Sanderson James have had my property on the market for almost 8 months. When they initially visited their sales representative made a number of promises of which none of which were kept. I had to chase the branch on over 17 occasions to get simple things completed that were incorrect or where they hadn't delivered on the promises they had made.
They have been awful at keeping me up to date on viewings that were scheduled in. On at least 5 occasions they had appointments made with prospective buyers where neither the buyer or the viewings rep had turned up. Makes you question whether or not these were genuine appointments. I have a record of each of these should anyone wish to contact me.
On the few occasions that the viewing rep has been at the property (twice, maybe three) she made a number of blunders in describing my property. Just to name a few:
- Told a prospective buyer that my Nest thermostat was an app based alarm system.
WTF...??
- The CCTV in my house was connected to the police and would be carried over to the new buyers.
Nope, as I wouldn't pay the subscription for someone else.
- The allotment at the back of my house was actually part of the property.
I'd told her before the prospective buyers arrived that this wasn't the case. She ignored that completely.
There are a number of other estate agents in the Levenshulme area that are far better at both service and delivery that I would suggest you try. Don't fall for the BS in their sales pitch when they come to visit you.
They have been awful at keeping me up to date on viewings that were scheduled in. On at least 5 occasions they had appointments made with prospective buyers where neither the buyer or the viewings rep had turned up. Makes you question whether or not these were genuine appointments. I have a record of each of these should anyone wish to contact me.
On the few occasions that the viewing rep has been at the property (twice, maybe three) she made a number of blunders in describing my property. Just to name a few:
- Told a prospective buyer that my Nest thermostat was an app based alarm system.
WTF...??
- The CCTV in my house was connected to the police and would be carried over to the new buyers.
Nope, as I wouldn't pay the subscription for someone else.
- The allotment at the back of my house was actually part of the property.
I'd told her before the prospective buyers arrived that this wasn't the case. She ignored that completely.
There are a number of other estate agents in the Levenshulme area that are far better at both service and delivery that I would suggest you try. Don't fall for the BS in their sales pitch when they come to visit you.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
23rd Jul 2020
reviewed by 'Petcu'
13th Aug 2019
reviewed by 'Virender'
9th Jul 2018
reviewed by 'Never'
8th Jul 2016
reviewed by 'Anon'
4th Apr 2016
reviewed by 'Patrick'
Opening Hours
Address
Sanderson James Ltd
902 Stockport Road
Levenshulme,Manchester
Greater Manchester
M19 3AD
0161 256 0808
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 86% | 100% | £76,000 | £230,000 |
| Lettings | 100% | 50% | £550 | £695 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 0 | 2 | 6 | 1 | 1 | 3 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Jul 23,2020
Jul 23,2020
2
people found
this helpful
this helpful
They’re an absolute joke. We had to wait for 2 weeks for our money to be returned. In May we’ve paid the holding fee for a property where we were supposed to move in on July and then 2 days before the move in date ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 13,2019
Aug 13,2019
0
people found
this helpful
this helpful
Hi all
I wanted to view a property at monton street in M14, the guy at the office said that the owner is willing to accept 165000 pounds ,
Then another guy called Chris at the Stockport office cancelled the viewing for the property scheduled for Saturday ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 09,2018
Jul 09,2018
3
people found
this helpful
this helpful
I have had the misfortune of dealing with Sanderson James twice (I would have rented a diffrent property if i had known)
Late / unavailable to hand us keys costing us a fortune in van rental.
Then contacted me nonstop once I said I would be ...
read full review
read full review
Comment on agent fees
Bad- no value for service
Was this helpful?
Yes
Yes
Nov 12, 2018
View all comments
(1)
DO NOT LET FROM SANDERSON AND JAMES REDDISH ROAD gorton/reddish Stockport A Deceitful manager decided to add money onto my account to declare me in rent arrears and then refused to agree it was there mistake resulting in me ending up with real arrears as they also added to the problem as they couldn't handle my payments and would not keep an account of them argued with me was rude unhelpful and they lied to cover up their mistakes don't let from them they are building up a reputation for these t ...
Jan 26,2017
Jan 26,2017
3
people found
this helpful
this helpful
Sanderson James have had my property on the market for almost 8 months. When they initially visited their sales representative made a number of promises of which none of which were kept. I had to chase the branch on over 17 occasions to get simple things completed ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 08,2016
Jul 08,2016
3
people found
this helpful
this helpful
When I decided to let my house five years ago I wanted the whole experience to be hassle-free. Sanderson James are consistently rated as being the best letting and estate agents in the area. Based on their reputation I decided to go with SJ and ...
read full review
read full review
Comment on agent fees
Very reasonable and competitive.
Was this helpful?
Yes
Yes
Apr 04,2016
Apr 04,2016
3
people found
this helpful
this helpful
A huge thanks to Tara for all her hard work in securing a new buyer for our house in Sunnybrow Park. Tara was very professional and proactive in steering the process to a quick completion...
read full review
read full review
Comment on agent fees
Very competitive
Was this helpful?
Yes
Yes
Jan 04,2016
Jan 04,2016
3
people found
this helpful
this helpful
Sanderson James found tenants swiftly and took care of all the details including moving all utility contracts into the tenants names and organising a tenancy deposit scheme. Very happy with their service and would definitely recommend!...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 23,2015
Nov 23,2015
2
people found
this helpful
this helpful
All members of staff that I had the misfortune of encountering at Sanderson James during my tenancy were collectively the most incompetent group of people I have ever come across. As soon as I had signed the tenancy agreement and handed over the extortionate agency ...
read full review
read full review
What agent could do to change your mind?
Extortionate!Attached Filesnbsp;
Comment on agent fees
Extortionate!
Was this helpful?
Yes
Yes
Feb 10, 2016
View all comments
(1)
have to agree with this comment whole-heartedly. just appalling as a tennant. ...
Aug 24,2015
Aug 24,2015
4
people found
this helpful
this helpful
This was the first house that I have ever sold and I didn't have a clue where to start. I decided to go with Sanderson James as opposed to other local agents as they followed up on my initial enquiry and their level of customer ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 07,2015
Aug 07,2015
2
people found
this helpful
this helpful
After searching endlessly for an agent online I decided to take a walk along Stockport road where there is a great selection of agents and I preferred dealing with someone face to face rather than using an impersonal online service. I spoke to a few ...
read full review
read full review
Comment on agent fees
Worth the fees for the service I received.
Was this helpful?
Yes
Yes
Aug 05,2015
Aug 05,2015
2
people found
this helpful
this helpful
After marketing my property with another agent for over 5 months with hardly no viewings and no updates I decided to change my agent. Emma came out to my property and promised me she would be able to sell my property for me. The team bent ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 16,2015
Jul 16,2015
0
people found
this helpful
this helpful
I bought a house of Sanderson James and it was the worst buying experience I have had since becoming a investor 20 years ago, not to mention I have properties all over Manchester at least 25 off the top of my head I would never touch them ...
read full review
read full review
What agent could do to change your mind?
I am a buyer there selling fees are too expensive there are some houses that have been on over 8 monthsAttached Filesnbsp;
Comment on agent fees
I am a buyer there selling fees are too expensive there are some houses that have been on over 8 months
Was this helpful?
Yes
Yes
Jul 30, 2015
View all comments
(1)
Bianca has not worked for the company for 3 months and never worked out of the Levenshulme office also she was an apprentice who NEVER dealt with the sales process, I have no record of any of our investors buying 3 houses in the last year! We have no record of any of the events that this review is stating and therefor we would like this to be investigated further. What methods are you using to ensure these reviews are actually real? ...
May 18,2015
May 18,2015
2
people found
this helpful
this helpful
I am a Landlord Investor and have bought a number of properties over the years. I have dealt with many agents during this time. Sanderson James however will be crossed off my list for future though.
I bought a property in April 2015. I got the ...
read full review
read full review
What agent could do to change your mind?
Well apart from the ‚£365 I lost which didn't go to them, we didn't actually get that far.Attached Filesnbsp;
Comment on agent fees
Well apart from the ‚£365 I lost which didn't go to them, we didn't actually get that far.
Was this helpful?
Yes
Yes
Feb 10,2015
Feb 10,2015
2
people found
this helpful
this helpful
Ok so where do I start.... firstly I would like to thank Sanderson James for not only being a great agent that ACTUALLY sells your house. I was with another local estate agent for 13 months initially I had both agents come out and value my ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 11, 2015
View all comments
(1)
Thank you for the great feedback , it was a pleasure selling your house and like I said we don't just sit back and let the house sell itself we put in a lot of work and effort and it pays off as you know. We have a lot of happy vendors and we will carry on doing what we do best and that's selling houses. Hope you are happy in your new home.
Emma O'Rourke ...
Jun 13,2014
Jun 13,2014
3
people found
this helpful
this helpful
I was a first time buyer with no experience of buying a property before Sanderson James made it simple and explained everything to me. They provided me with a great mortgage advisor and solicitors. They took me through the sale step by step, updating me ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 22, 2014
View all comments
(1)
Thank you for your comments, Tara & Jordan are indeed assets to our team. ...
Feb 17,2014
Feb 17,2014
3
people found
this helpful
this helpful
I have just let my second house through SJ and I have always found them helpful, my rent is on time and they are open late which no other agent was incase I needed any updates but I have dealt with the sales and letting ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
