Thank you for your comments on your renting experience with Noonan Crane. Your water pressure problem was, in fact a problem with Anglian water and they dealt with it. Unfortunately, there was nothing we could do as a Letting Agent to rectify this problem. We appreciate there was a delay with the dishwasher, for which we apologised for but at the time, we were advised it was not used. Our final checkouts are conducted by an independent third party and therefore the lack of cleaning was brought up in her final report. We are sorry you felt you were not responsible for any further cleaning. Please be advised, this same inventory clerk does not work for the agent or the landlord and they compiled the original report when you moved in and which you signed to say you agreed with. We do strive to deliver an excellent service to both our landlords and tenants. Things can go wrong but sometimes it is out of our control. We hope this addresses your concerns and may we take this opportunity to wish you all the best in your new property.