83% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Jan 15,2017
Jan 15,2017
2
people found
this helpful
this helpful
AVOID this cheating company!!!!!!!!
we asked this company to value our property prior to us refurbishing it completely, which they did, recommending that once ready to market we should do an open day with a price in excess of..... to get the best and fastest deal Once complete we asked them to return to value and market the property for us, we had geared the whole thing around an open day viewing but were now told that's not a good idea and a bad way to sell, so trusting their advice we agreed to market the flat in the traditional way.
They never marketed with a price in excess of £175k leaving us receiving lesser offers than they advised we should accept but now advised we take an offer of £170k, we went along again with this advice as at least our buyer could offer a quick completion!!!! Months later we are approached by the buyers solicitor saying they had advised him that the LA were going to spend thousands refurbishing the block, plus would need a payment now for works already completed, he wanted us to drop a further £1000.... Not only is this not factual, only possible(I checked with solicitor) apparently this agent was already showing our buyer another property!!!! What a total bunch of underhanded unprofessional crooks this lot are - we have since been advised by another far more professional company that the initial advice of an open day is in fact the best way to sell!!
- use a reputable company - wish I had read the reviews first!
we asked this company to value our property prior to us refurbishing it completely, which they did, recommending that once ready to market we should do an open day with a price in excess of..... to get the best and fastest deal Once complete we asked them to return to value and market the property for us, we had geared the whole thing around an open day viewing but were now told that's not a good idea and a bad way to sell, so trusting their advice we agreed to market the flat in the traditional way.
They never marketed with a price in excess of £175k leaving us receiving lesser offers than they advised we should accept but now advised we take an offer of £170k, we went along again with this advice as at least our buyer could offer a quick completion!!!! Months later we are approached by the buyers solicitor saying they had advised him that the LA were going to spend thousands refurbishing the block, plus would need a payment now for works already completed, he wanted us to drop a further £1000.... Not only is this not factual, only possible(I checked with solicitor) apparently this agent was already showing our buyer another property!!!! What a total bunch of underhanded unprofessional crooks this lot are - we have since been advised by another far more professional company that the initial advice of an open day is in fact the best way to sell!!
- use a reputable company - wish I had read the reviews first!
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Latest Reviews
18th Jan 2022
reviewed by 'Kochuthresia'
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18th Dec 2019
reviewed by 'Terry'
19th Mar 2019
reviewed by 'happy'
26th Oct 2018
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10th Apr 2018
reviewed by 'Sharon'
Opening Hours
Address
Kingswood Estate Agents (Basildon)
The Property Centre, Southernhay
,Basildon
Essex
SS14 1ET
01268 521566
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 83% | 100% | £22,000 | £270,000 |
| Lettings | 100% | 99% | £775 | £1,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 3 | 0 | 5 | 1 | 0 | 0 | 0 | 2 |
Areas covered
- SS14
- SS12
- SS13
- SS15
- SS16
- SS8
- SS7
- SS6
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jan 18,2022
Jan 18,2022
0
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Staffs were really helpful and supportive throughout my rental process. I strongly recommend kingswood estate agent team as i had a very posive experience......
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Mar 16,2020
Mar 16,2020
0
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We sold our home with the help of Kindswood and I can honestly say they have been amazing!
Steve was a superstar! He was the one that held a 5 people chain togather. When we thought that everything will go belly up he did his magic ...
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Dec 18,2019
Dec 18,2019
2
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My wife and I used Kingswood Estate Agents to sell a house in Basildon. Although we experienced longer delays than we expected we were always able to speak with Steve Rew, who whould chase the relevant Solicitors from all sides of the transaction and give ...
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Mar 19,2019
Mar 19,2019
1
people found
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this helpful
i have used Kingswood for the past 4 years for all my properties and they have been excellent at finding me good tenants. always happy to deal with Harriet and Matt, although all the staff are good....
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Oct 26,2018
Oct 26,2018
0
people found
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We dealt with Harriet recently and can only say that she was very professional and understanding in some of the issues that we had. Fully recommend Kingswood and especially Harriet. Many thanks....
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Comment on agent fees
Fees were as expected
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Apr 10,2018
Apr 10,2018
0
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Highly recommend Kingswood Estate agents, the team are so friendly and professional with amazing knowledge of our local area. From start to finish with contact and support throughout my house sale and finding our dream home. Without you guys im not too sure where we ...
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Comment on agent fees
Good price for such an excellent service
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Apr 10,2018
Apr 10,2018
0
people found
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What can I say, we bought through them initially a buy to let flat which despite being a total difficulty to complete on due to leasehold and other legal aspects, however they persevered through and I was able to purchase even with the sitting Tennant. ...
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Apr 03,2018
Apr 03,2018
0
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Sold and rented my property through Kingswood Estate Agents, they were all very helpful during this process! Wouldn't use any other agent the service here is definitely five star....
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Comment on agent fees
Good
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Jan 15,2017
Jan 15,2017
2
people found
this helpful
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AVOID this cheating company!!!!!!!!
we asked this company to value our property prior to us refurbishing it completely, which they did, recommending that once ready to market we should do an open day with a price in excess of..... to get the best and fastest ...
read full review
read full review
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Mar 30, 2017
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(1)
We have taken time to review your comments and we appreciate your feedback.
Further to our investigation into this matter it is clear that you were more than happy with our services up until the point of your buyer withdrawing from the purchase.
Our findings are that the purchaser's solicitor received the leasehold pack from Basildon Council. The details in this pack were that the Council were to be undertaking works in the very near future and this would be a cost of approximately £17,00 ...
Nov 11,2015
Nov 11,2015
0
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I am writing this review to say what a outstanding service I have received from Kingswood Estate Agents, especially Matt who I have been dealing with throughout the sale of my property, however whenever I have spoken with any member of the team the service ...
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Oct 15,2015
Oct 15,2015
0
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They were absolutely superb with helping me find my first flat! After losing the first one we liked, they have always tried their best to help whenever I rang to ask for new properties, always happy to help and friendly... Thank you guys!...
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Jan 03,2012
Jan 03,2012
4
people found
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Called them to arrange a viewing, i was advised they are only doing them on saturdays. I work on that day so i asked if i could arrange something else and i was simply told if i do go on saturday and it goes it ...
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Jul 05,2011
Jul 05,2011
8
people found
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I have never come across such serious crooks! Firstly I have been ringing them asking for their manager to resolve an issue and everytime I ring \"he\'s not in the office\" or \"he\'s out of the country\".
I saw a property near the ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 11:24 AM 24/07/2014 by Harriet Hutson
Further to our investigation into this matter it is clear that you were more than happy with our services up until the point of your buyer withdrawing from the purchase.
Our findings are that the purchaser's solicitor received the leasehold pack from Basildon Council. The details in this pack were that the Council were to be undertaking works in the very near future and this would be a cost of approximately £17,000 to the proposed purchaser. This was relayed by the purchaser's solicitor to the purchaser who took several days to consider the position of the purchase and subsequently decided to withdraw. This is no fault of our company and we cannot be considered unprofessional by this happening and certainly do not deserve the comments to which you have made.
Can we just add that our company has had some excellent reviews and we are very disappointed that you feel the need to leave a bad review about our company over a situation that was beyond our control and will no doubt be an issue for any future proposed purchaser.
We are sorry that you are upset due to the findings and wish you every success in selling your property in the future.