“Honestly, please please save yourself from dealing with this appalling ......”
1 Star Review
Jan 13,2017
By:
'chewbacker123'
Jan 13,2017
Branch: Truro, 114 Kenwyn Street
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: No
Postcode: TR1
Branch: Truro, 114 Kenwyn Street
Lettings (as a Tenant)
Rent PCM: £750
Postcode: TR1
7
people found
this helpful
Honestly, please please save yourself from dealing with this appalling company.
Not only are you looking at paying £900 in fees, but you are also tying yourself into a company that has the most terrible service to both landlord and tenant you could imagine.
Firstly, they informed us that the landlord had demanded we pay 6 months rent upfront, and then told us our move in date was a date they would provide and it was unnegoable.
During the years renting process Millers misplaced our money, in some off shore account, SEVEN TIMES! They kept ringing up accusing us of not paying, meaning we had to keep coming into branch with evidence.
staff are generally unhelpful and rude, and contradict each other CONSTANTLY. You can never get a straight answer out of anyone.
When we were finally able to break free from Millers under contract, we moved out and awaited our deposit. It took them a month and a half, with constant calling and catching up. They then deduced a late fee from us, for the money they had lost!
Whatever you do DO NOT let with Millers Countrywide, you will spend your time being lied to, as they blame the landlord for all their mistakes, and to the landlord they blame the tenants! The most unprofessional company out there. Please take my warning.
Comment on agent fees
Horrendous!!!
£900 and SIX MONTHS UP FRONT. They claimed that was the landlords decision, it wasn't, it was there's. You are paying so much for a company that does nothing at all! Except sits on your money and fails at its job.
7
people found
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