67% sales valuation accuracy
67% sales fee satisfaction
0% lettings valuation accuracy
40% lettings fee satisfaction
Jan 10,2017
Jan 10,2017
11
people found
this helpful
this helpful
Absolutely awful company. GO WITH ANY OTHER ESTATE AGENT POSSIBLE.
Before we even moved into the property we had to have home insurance that covered fixtures and fittings, no where would cover that because it's supposed to come under the landlords insurance, they then said this was company policy and we had to have it. We ended up having to ask them to guide us to a company that would cover everything. We then found out a month later by my friend who rents with them in Lincoln that she didn't have to have insurance, so they LIED to us.
When we moved in there was a hole in the wall that they said would be fixed ASAP. Two months later we had to walk into the shop to get them to fix it because they STILL hadn't sent anyone out. The house was also dirty/ hadn't been cleaned. Inside the kitchen counters were vile. We also complained about a strange smell in the house smelt like sewage) this was not dealt with at all.
We left the tenancy early (at the beginning of December), we had to pay an additional £130 to leave the tenancy and have the house readvertised that night, surprise surprise it wasn't. We then googled it again a couple of days later and it was up. We were also told that we were still liable for rent until a new tennant moved in which Alex said wouldn't take long.
Gave the keys back at the end of December and the girl estate agent was shocked that we hadn't had any viewings at all as rentals were getting snapped up recently. My partner looked online again, the house isn't advertised on their website, it's advertised on some other website and they had the available date as MARCH, not January!!!!! No wonder no one wanted to view the house!!!!!
We rung up and another lady answered (I think her name was Chris) and she of course lied threw her teeth saying no one wants to move this time of year, they wait until the new year (well why was the girl estate agent so shocked when I said no one had seen it?) and that the mistake isn't their fault but the other websites fault. The other website has since changed the date but the property is not on Martin and Cos own website.
They are in NO HURRY to do anything because we're still paying rent, they won't give us our deposits back until a new tennant is found, yet aren't bothering to find a new tenannt even though the house is vacant.
The worst estate agents!! All they see is money and ways to extort you. If you're reading this then please go to any other estate agent, anyone has to be better then these!!!!!!!!
Before we even moved into the property we had to have home insurance that covered fixtures and fittings, no where would cover that because it's supposed to come under the landlords insurance, they then said this was company policy and we had to have it. We ended up having to ask them to guide us to a company that would cover everything. We then found out a month later by my friend who rents with them in Lincoln that she didn't have to have insurance, so they LIED to us.
When we moved in there was a hole in the wall that they said would be fixed ASAP. Two months later we had to walk into the shop to get them to fix it because they STILL hadn't sent anyone out. The house was also dirty/ hadn't been cleaned. Inside the kitchen counters were vile. We also complained about a strange smell in the house smelt like sewage) this was not dealt with at all.
We left the tenancy early (at the beginning of December), we had to pay an additional £130 to leave the tenancy and have the house readvertised that night, surprise surprise it wasn't. We then googled it again a couple of days later and it was up. We were also told that we were still liable for rent until a new tennant moved in which Alex said wouldn't take long.
Gave the keys back at the end of December and the girl estate agent was shocked that we hadn't had any viewings at all as rentals were getting snapped up recently. My partner looked online again, the house isn't advertised on their website, it's advertised on some other website and they had the available date as MARCH, not January!!!!! No wonder no one wanted to view the house!!!!!
We rung up and another lady answered (I think her name was Chris) and she of course lied threw her teeth saying no one wants to move this time of year, they wait until the new year (well why was the girl estate agent so shocked when I said no one had seen it?) and that the mistake isn't their fault but the other websites fault. The other website has since changed the date but the property is not on Martin and Cos own website.
They are in NO HURRY to do anything because we're still paying rent, they won't give us our deposits back until a new tennant is found, yet aren't bothering to find a new tenannt even though the house is vacant.
The worst estate agents!! All they see is money and ways to extort you. If you're reading this then please go to any other estate agent, anyone has to be better then these!!!!!!!!
Comment on agent fees
Agents fees are awful.
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Latest Reviews
27th Apr 2022
reviewed by 'MARK'
3rd Oct 2020
reviewed by 'Sarika'
19th Jun 2020
reviewed by 'Magda'
1st Oct 2019
reviewed by 'goodtenant'
28th Dec 2018
reviewed by 'Gobsmacked'
Opening Hours
Address
Martin & Co
2 Market Place
Grantham
Lincolnshire
NG31 6LQ
01476 561911
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 67% | £0 | £0 |
| Lettings | 0% | 40% | £345 | £795 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 1 | 5 | 1 | 0 | 0 | 0 | 0 | 2 |
Areas covered
- NG31
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Apr 27,2022
Apr 27,2022
0
people found
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this helpful
really good estate agents meet with Caroline who was so helpful
and talked me through the selling process very professional and
put me at ease as i live 4 hours away down south...
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Oct 03,2020
Oct 03,2020
1
people found
this helpful
this helpful
Don’t ever choose to buy a house with martin&co.
I really had a bad experience with them.
We made an offer to buy a house and the offer was accepted. We carried on with mortgage advisor, home evaluation and solicitors. We paid around £660 ...
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Aug 12,2020
Aug 12,2020
2
people found
this helpful
this helpful
Absolutely the MOST horrible, unprofessional, lying, cheating Estate Agency I have ever in my life dealt with. Dawn and Lucy mislead us throughout the purchase process for nearly two month and ending up not to complete. Anyone with healthy rational thinking would not deal with ...
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Jun 19,2020
Jun 19,2020
2
people found
this helpful
this helpful
Has been renting an apartment for over 5 years. Before I moved in, the agency promised me that I would wash the mold from the walls and renovate and fix many things in the house, such as a problem with the entrance door lock, mold on ...
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Oct 01,2019
Oct 01,2019
4
people found
this helpful
this helpful
If you want to retain your sanity do not deal with this bunch of rude, incompetent individuals (particularly the maintenance department rentals). Appalling. Absolutely hate dealing with these people....
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Dec 28,2018
Dec 28,2018
12
people found
this helpful
this helpful
Not only are Martin & Co the worst letting agent I have ever dealt with, they are the worst company I have ever dealt with, period. Dishonest, uncaring, unhelpful and greedy, they haven't done anything to assist us during our 3 year tenancy with them, and on ...
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Comment on agent fees
Wanted to charge us £50 to answer a three question email for our new landlord. Unreal.
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Oct 05,2017
Oct 05,2017
7
people found
this helpful
this helpful
We had rented over 15 years and these are by far the worst. Extremely unprofessional, they lost our inventory but luckily we save everything! They are not quick at sorting out your problems almost like they are scared to approach the landlord with your queries etc. ...
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Bad
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Apr 26,2017
Apr 26,2017
2
people found
this helpful
this helpful
We have been renting property from Martin&co for a year now.We are very happy with the service provided.our boiler broke and it was fixed very fast.Hope we will continue to be happy with their services as we are extending our contract ...
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Comment on agent fees
The fees are fair
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Jan 10,2017
Jan 10,2017
11
people found
this helpful
this helpful
Absolutely awful company. GO WITH ANY OTHER ESTATE AGENT POSSIBLE.
Before we even moved into the property we had to have home insurance that covered fixtures and fittings, no where would cover that because it's supposed to come under the landlords insurance, they then said ...
read full review
read full review
Comment on agent fees
Agents fees are awful.
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Aug 31,2014
Aug 31,2014
4
people found
this helpful
this helpful
I retired and moved abroad last September and decided to rent out my house leaving it in the hands of Martins Lettings. What a bad move that turned out to be, they were careless, rude, sarcastic, unhelpful, and in the end I decided it would ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 10:15 AM 05/10/2017 by .
