80% sales valuation accuracy
75% sales fee satisfaction
100% lettings valuation accuracy
75% lettings fee satisfaction
Jan 04,2017
Jan 04,2017
1
people found
this helpful
this helpful
Hi, before i start, DON'T EVEN THINK TO USE CONNELLS, TEH WORST AGENCY EVER
We rented a house through Connels and in the end of the contract the saga started. Although we left the house in the same condition as it was (even better as i've fixed some small problems) they refused to return our deposit, whit excuse, that they can not contact the Landlord to return the deposit. Come on, it's 21 century, everyone has a mobile phone. When we moved in we paid the deposit to the agency, you can't move in, before you pay all the fees and deposit, but when you move out nobody care, that you may need this money for your next property. Now 5 weeks later, i'm still waiting. I've riced a dispute with Tenancy Deposit Scheme and will see what will happen. AVOID CONNELLS at any cost, anyway, it will cost you less.
We rented a house through Connels and in the end of the contract the saga started. Although we left the house in the same condition as it was (even better as i've fixed some small problems) they refused to return our deposit, whit excuse, that they can not contact the Landlord to return the deposit. Come on, it's 21 century, everyone has a mobile phone. When we moved in we paid the deposit to the agency, you can't move in, before you pay all the fees and deposit, but when you move out nobody care, that you may need this money for your next property. Now 5 weeks later, i'm still waiting. I've riced a dispute with Tenancy Deposit Scheme and will see what will happen. AVOID CONNELLS at any cost, anyway, it will cost you less.
Comment on agent fees
Ridiculous fees.
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Latest Reviews
12th Sep 2019
reviewed by 'Andreea'
25th Jun 2019
reviewed by 'Mihaela'
28th Feb 2018
reviewed by 'Tony'
4th Jan 2017
reviewed by 'Nick'
15th Oct 2015
reviewed by 'MrsG'
31st Oct 2014
reviewed by 'Lyn'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 80% | 75% | £91,000 | £5,150,000 |
| Lettings | 100% | 75% | £750 | £750 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 2 | 2 | 4 | 0 | 4 | 0 | 0 | 1 |
Areas covered
- NN15
- NN16
- NN14
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Sep 12,2019
Sep 12,2019
0
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To Kasia, Thank you for your wonderful help. We appreciate how hard and quickly you worked to get the house for us in such a short time. You have simply been amazing....
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Jun 25,2019
Jun 25,2019
0
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Excellent service. Thanks to Kasia and Martin. Both put up with my madness and sorted out my problem. Thanks again guys, u r fantastic. Would reccomend 100%...
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Feb 28,2018
Feb 28,2018
0
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I am a landlord, with Connells acting as agents.
With any large organisation, it can be difficult to find an employee who takes ownership of issues and personally takes responsibility to resolve them. I am delighted to say that Jade is that person and all ...
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Jan 04,2017
Jan 04,2017
1
people found
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this helpful
Hi, before i start, DON'T EVEN THINK TO USE CONNELLS, TEH WORST AGENCY EVER
We rented a house through Connels and in the end of the contract the saga started. Although we left the house in the same condition as it was (even better as ...
read full review
read full review
Comment on agent fees
Ridiculous fees.
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Oct 15,2015
Oct 15,2015
0
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Really chuffed with Chloe from Connells, she showed us round 2 homes we were very interested in more than 3 times each, which to us, was very important. When we finally made our decision and we were held up by lady buying ours (with another estate agent) ...
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Oct 31,2014
Oct 31,2014
0
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Having lived in the South East of England all my life it was going to be a daunting experience to move to an unknown area. Having called into the store to see what was available in the area to meet our requirements we received a ...
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Oct 27,2014
Oct 27,2014
0
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We recentley brought a property in Kettering through Connells. Have to say that Russell was always
very helpful when approached and always available for viewings, spending as much time as was
needed for each visit. Thanks Russell for making our move less stressful....
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Oct 10,2014
Oct 10,2014
0
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Russell has a very professional approach to selling houses and this is supported by his excellent communication skills....
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Oct 07,2014
Oct 07,2014
0
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Selling my house was a painful decision as it was a result of loosing my husband of 30 years. I had my house on the market with another agent for 3 months and had 1 viewing with them in all that time. My neighbours, on both sides, sold ...
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Oct 07,2014
Oct 07,2014
0
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I was very happy with the service that we have received from Russel and his team. They have been highly reliable, professional and friendly. I can only recommend selling with Connells in Kettering! Full asking price at 1st viewing....good result!...
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Oct 05,2014
Oct 05,2014
0
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I was immensley pleased with the service we recieved from connells. We sold our house through Connells, brought through connells and had our Mortgage consultation through Connells. They were efficient and tenacious in helping us out and getting things sorted. We also used their Conveyancers ...
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Sep 08,2014
Sep 08,2014
0
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Hi,
I would like to share with you the highs and lows of my house moving experience.
Back in 2013 I put my home up for sale with William H Brown. Unbeknown to be at the time they over priced the selling price by £50000. Just before ...
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Jul 14,2014
Jul 14,2014
1
people found
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I recently visitied Connells in kettering as there was a house me and my fiancee were very interested in buying from them. We are both first time buyers, both of us are in decently payed jobs and we have worked very hard to get our ...
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What agent could do to change your mind?
Stop using a threatning manner to get your own way it won't work and stop trying to con first time buyers with you wares, that are not needed!Attached Filesnbsp;
Comment on agent fees
Fees are a disgrace and a con!
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Aug 12, 2014
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(1)
Firstly I am sorry that you felt this way about your dealings with my office, but I must say that I disagree with some of the points made within your review and would like to clear them up as follows:
• Our office opening hours are 8:30am to 6pm Monday to Friday and 9am – 5pm every Saturday, we will also accommodate viewings outside these hours if necessary as long as it is acceptable to our vendors.
• We have ample staff to accompany our viewings, I would even go as far ...
Mar 05,2014
Mar 05,2014
3
people found
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I cannot emphasise enough how absolutley disgustingly we have been treated by this "company". We are now seeking compensation through the courts and are expected to win hands down.
We have been subjected to - Lies, bullying, extortion, and just about anything else you can ...
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What agent could do to change your mind?
Been honest, Known the laws, Known their job, Learned some respect, Had proper training,Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Our complaints procedure is available on request.
Last updated at 12:05 PM 23/12/2014 by Russell Palmer
