Ealing and Acton, London, W5
3.9/5, 15 reviews
67% recommended
83% sales valuation accuracy
67% sales fee satisfaction
100% lettings valuation accuracy
73% lettings fee satisfaction

Contact Us

“I have been renting for over 4 years and I have ......”

Share on :
Dec 23,2016
Minithumbdown
By: 'Rosy'
Dec 23,2016
13 people found
this helpful
I have been renting for over 4 years and I have to say Winkworth are by far the worst estate agents I have dealt with. Although our flat was a 'managed property' we ended up having to deal with resolving all the issues ourselves; from when our garden fence fell down within a month of moving in and our neighbour informed us they had no response to their emails to Winkworth. To finally our toilet broke and Winkworth did nothing to resolve the situation; to the point that I ended up going to Hospital, being put on strong painkillers and my partner having to unblock the toilet by hand for a number of days.
When we came to move out, they managed to make their service even worse by not responding to our emails about our deposit and potential deductions until after the agreed deadlines in our tenancy agreement. At which point we were informed that 'legally' they had a longer timeframes so the tenancy became pointless (apart from to protect the interests of the Landlord).
I would advise anyone to strongly think first before taking on a Winkworth managed property.
Comment on agent fees
Extremely high for the service we received.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 15
10th Jul 2023
reviewed by 'Laura'
“I would highly recommend Nic, he managed the sale professionally, with a great understanding of the sale and purchase process. ......”
13th Jul 2021
reviewed by 'AS'
“Mina managed our property whilst we were overseas. She was efficient and responsible at resolving issues when they occurred. She ......”
29th Aug 2020
reviewed by 'Ian'
“I rented through Winkworth from Nov 18 - Nov 19. Not the easiest with multiple issues with the flat I was renting ......”
7th Jul 2020
reviewed by 'David'
“I have let the same flat in Ealing for over 17 years and have used Winkworth to market the property. I ......”
26th Sep 2019
reviewed by 'Venkatesa'
“Please do not go with this agent. they are one of the worst real estate agency. they will find all ......”
5th Jun 2019
reviewed by 'Sarah'
“I lived in a flat in South Ealing for 7 years which was managed by Winkworth (as my landlords lived abroad). ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 20:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:30 - 17:00
  • Sunday: Closed
Address

Winkworth
5 - 6 Station Buildings
Ealing Common,London
Greater London
W5 3NU
020 8896 0123

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 83% 67% £0 £0
Lettings 100% 73% £1,100 £1,450
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 0 4 4 1 0 0 1 0 0
Areas covered
  • W5
  • W13
  • W7
  • W3
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
ARLA TPOS NLA Property Redress Scheme
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Ascot, SL5
Banstead, SM7
Barnes london, SW13
Barnet, EN5
Basingstoke, RG21
Bath, BA2
Battersea, SW11
Beaconsfield, HP9

“I would highly recommend Nic, he managed the ......”

Share on :
Jul 10,2023
Minithumbdown
claim your profile
Nick
By: 'Laura'
Jul 10,2023
0 people found
this helpful
I would highly recommend Nic, he managed the sale professionally, with a great understanding of the sale and purchase process. He dealt with a difficult lease restructuring He was always available to speak and make the process move forward Highly recommended...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Lettings Agent...”

Share on :
Jul 13,2021
Minithumbup
claim your profile
mina
By: 'AS'
Jul 13,2021
0 people found
this helpful
Mina managed our property whilst we were overseas. She was efficient and responsible at resolving issues when they occurred. She communicated with us and the tenants clearly and was always polite and helpful. She kept track of the safety checks at our property and had ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I rented through Winkworth from Nov 18 - Nov ......”

Share on :
Aug 29,2020
Minithumbup
claim your profile
mina
By: 'Ian'
Aug 29,2020
0 people found
this helpful
I rented through Winkworth from Nov 18 - Nov 19. Not the easiest with multiple issues with the flat I was renting and ongoing issues with council rubbish collection and roadworks. The one thing that made my tenancy manageable was the work of Mina Olise - the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have let the same flat in Ealing for over 1......”

Share on :
Jul 07,2020
Minithumbup
By: 'David'
Jul 07,2020
0 people found
this helpful
I have let the same flat in Ealing for over 17 years and have used Winkworth to market the property. I have received a very professional and courteous service from the staff who have always found me very good tenants....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Please do not go with this agent. they are on......”

Share on :
Sep 26,2019
Minithumbdown
By: 'Venkatesa'
Sep 26,2019
1 people found
this helpful
Please do not go with this agent. they are one of the worst real estate agency. they will find all silly reason to deduct the tenancy deposit....
read full review
Attachments

PDF file

Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“7 years of great property management...”

Share on :
Jun 05,2019
Minithumbup
claim your profile
Julia
By: 'Sarah'
Jun 05,2019
0 people found
this helpful
I lived in a flat in South Ealing for 7 years which was managed by Winkworth (as my landlords lived abroad). The initial letting process & subsequent contract renewals always went smoothly (with no fees incurred by me for the renewals). I liked that they used an ...
read full review
Comment on agent fees
Standard fees during the initial letting process & no fees incurred on contract renewals; fair fee incurred for check-out
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Winkworth team in Ealing...”

Share on :
Jun 01,2019
Minithumbup
claim your profile
mina
By: 'Zahir'
Jun 01,2019
0 people found
this helpful
Fabulous service from Mina in property from before I moved in and throughout the tenancy, prompt, professional and friendly at the same time. Very happy customer that recommends Winkworth Ealing property management....
read full review
Comment on agent fees
GOOD
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“If you want a short tenancy...”

Share on :
Sep 12,2018
Minithumbdown
By: 'Tiredofdealingwithwinkworthealing'
Sep 12,2018
5 people found
this helpful
Horrible estate agents, Deliberately do a bad job on property management and then wants the tenants to leave, higher tenant churn so that they can earn fees from landlord. Bad for tenants and bad for landlords. Don't ever use them....
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Winkworth
Sep 13, 2018
View all comments (1)
We are really sorry to hear that you feel this way. Would you please contact us, in order to find out the issues you have and find a solutions. We look forward to hearing from you. ...

“I have used Winkworth Ealing and Acton for a number ......”

Share on :
Nov 23,2017
Minithumbup
claim your profile
Chole
By: 'C'
Nov 23,2017
0 people found
this helpful
I have used Winkworth Ealing and Acton for a number of years now mainly on the lettings side, and have always found them to be very professional and pleasant to deal with. I would not hesitate to recommend them in this capacity....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Abbie and April have been a total pleasure to deal ......”

Share on :
Nov 22,2017
Minithumbup
claim your profile
Abbie
By: 'RL'
Nov 22,2017
0 people found
this helpful
Abbie and April have been a total pleasure to deal with. No hard sales techniques, just good, honest feedback and advice. I would have no hesitation in recommending Winkworths to my friends and family....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Mina is an amazing asset to Winkworths. She is efficient ......”

Share on :
Nov 19,2017
Minithumbup
claim your profile
mina
By: 'Therese'
Nov 19,2017
0 people found
this helpful
Mina is an amazing asset to Winkworths. She is efficient and her communication skills are second to none. I am an overseas landlord so finding someone who is trustworthy was imperative. Mina's knowledge and practical experience have been of excellent benefit to me over many ...
read full review
Comment on agent fees
Fees are comparable to other agents.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“So far so good. Kerry as been pro-active and has ......”

Share on :
Jan 23,2017
Minithumbup
claim your profile
Kerry
By: 'FMM'
Jan 23,2017
0 people found
this helpful
So far so good. Kerry as been pro-active and has managed our move in quite effectively, and at pace. Very approachable, which makes the difference....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have been renting for over 4 years and I have ......”

Share on :
Dec 23,2016
Minithumbdown
By: 'Rosy'
Dec 23,2016
13 people found
this helpful
I have been renting for over 4 years and I have to say Winkworth are by far the worst estate agents I have dealt with. Although our flat was a 'managed property' we ended up having to deal with resolving all the issues ourselves; from when ...
read full review
Comment on agent fees
Extremely high for the service we received.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“After happily moving into one of Winkworth's 'managed properties' we ......”

Share on :
Feb 06,2013
Minithumbdown
claim your profile
Nick
By: 'reviewer101'
Feb 06,2013
4 people found
this helpful
After happily moving into one of Winkworth's 'managed properties' we noticed numerous faults. These ranged from broken showers, broken radiators, painting, holes in the wall, damp problems and much more. After consistently reporting these faults to winkworth, bits and bobs started getting repaired. However, the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Their service was professional and efficient. They advertised the properly ......”

Share on :
Apr 18,2010
Minithumbup
By: 'Eddie'
Apr 18,2010
0 people found
this helpful
Their service was professional and efficient. They advertised the properly promptly and showed potential purchasers round. They very quickly negotiated the price I wanted and kept in touch with buyer, surveyors, and solicitors in an efficient way making sure that everything went smoothly. The sale ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

Vendor Fees

2% plus VAT

Landlord Fees

10%, 12% or 16% plus VAT

Tenant Fees

No fees set.
Last updated at 17/03/2023, 5:39 PM by Fiona Lee
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:39 PM 17/03/2023 by Fiona Lee

Awards won by Winkworth, London W5 3NU



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn