“Absolutely shocking. Viewed a property and filled in the application, ......”
1 Star Review
Dec 22,2016
By:
'Chloe'
Dec 22,2016
Branch: Derby, Royal Glen Park
Services: Lettings (Prospective customer)
Rent PCM: £700
Would you recommend?: No
Postcode: DE73
Branch: Derby, Royal Glen Park
Lettings (Prospective customer)
Rent PCM: £700
Postcode: DE73
5
people found
this helpful
Absolutely shocking. Viewed a property and filled in the application, and even stated that my job was as and when, as I am the nurse bank so don't know my exact hours as they change. Was told it was fine, 'just put an average' they said. I hadn't even started my 1st shift yet! But assured me and my husband it was fine and we'd be accepted. We handed in our application fees, deposit and 1st months rent and signed the tenancy ready to move in as soon as the references were back. Then, 4 days
After the date the tenancy was supposed to start, were told we can't be accepted anymore as my job wasn't fixed hours! We had already been advised BY THE ACQUIRE STAFF To hand in our notice to our current landlord so we're baring on being homeless by the new year as they said we can no longer have the house and took it off us! Not to mention we have 2 children under 3 and I'm heavily pregnant! They did not and still do not care at all that they could put a family on the streets through their mistakes! We will fight for our admin fees back and will not stop till we get it back. Awful awful letting agents and I pray to god no other family go through the stress and anxiety they have put me and my family through! Especially the stress on my unborn child!
Comment on agent fees
BAD
5
people found
this helpful
Was this helpful?
Yes