0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Jan 21,2012
Jan 21,2012
3
people found
this helpful
this helpful
We've got funds at the ready, but getting to view the properties we would like to view is like pulling teeth. And even though we didn't expect great service - these are property agents after all - the attitude was shocking all the same.
At first, the agent showed us a few properties - which were not to brief. We thought it polite to go with the flow at first as we thought it part of the process. When we didn't find any property to our liking (as they were not per brief) the interest waned and it became even more difficult to view the properties we wanted to view. When we stressed and asked to be shown more properties, we were expected to consider making 'offers' by looking at the photos on their website! I found it especially shocking that all the while the insinuation was on us being time wasters.
Found the agents generally dis-interested and lazy at worst. Every question felt like asking a teen for a favour. Thankfully they are not the sole reps of some properties we like!
At first, the agent showed us a few properties - which were not to brief. We thought it polite to go with the flow at first as we thought it part of the process. When we didn't find any property to our liking (as they were not per brief) the interest waned and it became even more difficult to view the properties we wanted to view. When we stressed and asked to be shown more properties, we were expected to consider making 'offers' by looking at the photos on their website! I found it especially shocking that all the while the insinuation was on us being time wasters.
Found the agents generally dis-interested and lazy at worst. Every question felt like asking a teen for a favour. Thankfully they are not the sole reps of some properties we like!
What agent could do to change your mind?
1. Listen to the requirements 2. Adhere to the requirements and 3. Not decide for usAttached Filesnbsp;
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Latest Reviews
21st Jan 2012
reviewed by 'Fin'
3rd Nov 2011
reviewed by 'The'
30th Mar 2011
reviewed by 'mish'
Opening Hours
Address
Kinleigh Folkard & Hayward
1 Burnt Ash Lane
Lee,London
Greater London
SE12 0AA
020 8857 9494
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | % | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 1 | 0 | 0 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
No Properties
Jan 21,2012
Jan 21,2012
3
people found
this helpful
this helpful
We've got funds at the ready, but getting to view the properties we would like to view is like pulling teeth. And even though we didn't expect great service - these are property agents after all - the attitude was shocking all the same.
At ...
read full review
read full review
What agent could do to change your mind?
1. Listen to the requirements 2. Adhere to the requirements and 3. Not decide for usAttached Filesnbsp;
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Yes
Nov 03,2011
Nov 03,2011
9
people found
this helpful
this helpful
I am currently in the process of trying to buy a property through this agent. I am a cash purchaser with funds in savings. I am amazed thus far by the unprofessional, thuggish and dishonest nature I have encountered thus far.
Do KFH staff receive ...
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Mar 30,2011
Mar 30,2011
7
people found
this helpful
this helpful
They did not actually manage to sell my property in the end but the time I was with them as a seller they misinformed me continually about lost documents and perspective buyers and offers. Got to be the worst estate agent I have ever encountered. ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
