100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
33% lettings fee satisfaction
Dec 18,2016
Dec 18,2016
0
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Absolutely disgusted. We were assured when we viewed the property, which was clearly inhabited by animals at the time, that it would have not one but two professional cleans before we moved in. We saw the flat the day before move in day and it was disgusting and we asked for a professional clean. Imagine our disgust on move in day when the house had not been cleaned AT ALL. broken glass in the carpets, used tissues and general filth. The only thing missing was used condoms.
KFH failed to honour their commitment and simply told us that we were free to leave the house in the same state that we found it when our tenancy ends. They stated it was the landlord's responsibility. But they did not give us the landlord's contact details. But the house had been empty for ten days. Did no one have the decency to check? However, we are not animals so we will not leave the property in the same mess
We only took this property because we were assured by KFH that this clean would be done. KFH should be ashamed at showing such disrespect to people. However I'm sure they could not care less. We were taken for fools here and unfortunately we probably have proved a point. Meanwhile Jack is probably enjoying his commission and KFH are laughing all the way to the bank.
KFH failed to honour their commitment and simply told us that we were free to leave the house in the same state that we found it when our tenancy ends. They stated it was the landlord's responsibility. But they did not give us the landlord's contact details. But the house had been empty for ten days. Did no one have the decency to check? However, we are not animals so we will not leave the property in the same mess
We only took this property because we were assured by KFH that this clean would be done. KFH should be ashamed at showing such disrespect to people. However I'm sure they could not care less. We were taken for fools here and unfortunately we probably have proved a point. Meanwhile Jack is probably enjoying his commission and KFH are laughing all the way to the bank.
Comment on agent fees
The agent fees were high at £210 for the tenancy agreement alone. There were other charges too. They should be ashamed of themselves considering the minimal level of service and loss of trust. Upfront fees have been banned because of cowboy outfits like this.
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Latest Reviews
22nd Jun 2023
reviewed by 'Grateful Tenant'
21st Feb 2017
reviewed by 'Katie'
18th Dec 2016
reviewed by 'FreakElectro'
4th Jul 2014
reviewed by 'Matt'
9th Mar 2013
reviewed by 'Jeff'
Opening Hours
Address
Kinleigh Folkard & Hayward
1 Putney Hill
Putney,London
Greater London
SW15 6BA
020 8780 0033
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £0 | £0 |
| Lettings | 0% | 33% | £2,225 | £2,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 2 | 3 | 1 | 0 | 1 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jun 22,2023
Jun 22,2023
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This is a much delayed review. Huge apologies. I went through Farhana Ahmed at KFH Putney to rent a gorgeous flat in December last year. I’d been going through major surgery then and since. Farhana was amazing. She was kind, helpful and professional. More ...
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Mar 12, 2024
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We uses Frankie and Farhana to rent flat, they were professional and quick ...
Feb 21,2017
Feb 21,2017
0
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Please do not use these agents if you are a prospective tenant. They lied about holding deposit ( saying I had to pay 500 when 300 was required ) and then stalked me at my home address to try and seal the deal. I have never written a negative ...
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Comment on agent fees
They lied about holding deposit
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Dec 18,2016
Dec 18,2016
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Absolutely disgusted. We were assured when we viewed the property, which was clearly inhabited by animals at the time, that it would have not one but two professional cleans before we moved in. We saw the flat the day before move in day and it ...
read full review
read full review
Comment on agent fees
The agent fees were high at £210 for the tenancy agreement alone. There were other charges too. They should be ashamed of themselves considering the minimal level of service and loss of trust. Upfront fees have been banned because of cowboy outfits like this.
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Aug 09,2016
Aug 09,2016
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I had a nightmare selling my property after japanese knotweed was discovered. John Hollywood and Daniel Sweeney never gave up finding me a buyer. Today I completed on my property and cannot praise the KFH team highly enough for their professionalism, determination and commitment to ...
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Comment on agent fees
Very reasonable when you compare to Foxton's outrageous fees for doing a lot, lot less.
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Jul 04,2014
Jul 04,2014
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Claire was excellent. She listened to what we were looking for and took on board our feedback and made sure she only took us to the properties we would be interested in seeing.
I would certainly use her again and would recommend her to anyone ...
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Mar 09,2013
Mar 09,2013
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Toby showed us several properties and really helped us find a perfect buy to letproperty as an investment. It needed works that we really did not want to do initially. We are so glad we took on the project with Toby's encouragement. Great guy to ...
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Apr 24,2012
Apr 24,2012
6
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I have been renting here for over a year now, and I just feel that KFH don't care about the tenants.
I lost my key and I need authorisation to get a new key cut... I have been waiting 3 weeks for this!!! I am having ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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