Fell Reynolds
Canterbury, CT21
1/5, 2 reviews
0% recommended
0% lettings valuation accuracy
0% lettings fee satisfaction

“They seem to have a total disregard for returning contact. ......”

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Dec 16,2016
Minithumbdown
By: 'Niceonebruvva'
Dec 16,2016
14 people found
this helpful
They seem to have a total disregard for returning contact. I repeatedly leave messages to call or email them and receive no reply. The left hand does not seem to know what the right is doing. I am forever that "we will chase it up in a couple of days" only to call back and once again be told the same thing. The person who I deal with tends to rarely be in the office and there is no one else that can deal with my issues. My whole building feels they're not doing their job properly and I believe our neighbours feel exactly the same about them. I have currently been unable to live in my property for 6 weeks because of damage to it but was told by an employee of theirs that they "think it's a little excessive to have moved out." They shouldn't be allowed to call themselves property managers as it is false advertising.
Comment on agent fees
If I was paying nothing for their services I would want a substantial refund!
Was this helpful? Yes

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Opening Hours
Address

Fell Reynolds
93 High Street
Hythe,Canterbury
Kent
CT21 5JH
01303 266 422

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 0 0 0 0 0 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“If the option was to leave NO stars I would. ......”

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Aug 06,2019
Minithumbdown
By: 'Stephen'
Aug 06,2019
17 people found
this helpful
If the option was to leave NO stars I would. With Fell Reynolds the only way to act is legally. Check out / get a copy of their 'Schedule of Management Services' which they are obliged to give you (you should have one already) and hold ...
read full review
Was this helpful? Yes
By: kelly scott
May 30, 2023
View all comments (5)
We are a large block of leaseholders in Folkestone (92 flats) - currnetly "Managed" by Fell Reynolds......looking to set up a Right to Manage Association...anyone help - please email. Thanks. ...

“They seem to have a total disregard for returning contact. ......”

Share on :
Dec 16,2016
Minithumbdown
By: 'Niceonebruvva'
Dec 16,2016
14 people found
this helpful
They seem to have a total disregard for returning contact. I repeatedly leave messages to call or email them and receive no reply. The left hand does not seem to know what the right is doing. I am forever that "we will chase it up ...
read full review
Comment on agent fees
If I was paying nothing for their services I would want a substantial refund!
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Fell Reynolds, Canterbury CT21 5JH



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