0% lettings valuation accuracy
0% lettings fee satisfaction
Dec 16,2016
Dec 16,2016
12
people found
this helpful
this helpful
This company has the cheek to call itself Professional Properties but from the get go they have shown nothing but an UNPROFESSIONAL arrogant attitude and behaviour towards their potential clients. They have fed snippets of wrong information to us without mentioning the full details and expect their potential clients to fully understand their incompetent system. They have in their open PUBLIC high street office shouted out private financial details across their office of all parties involved in our dealings with them without showing a hint of privacy (surely breaching data protection) then discussing openly in front of us other clients personal circumstances in a matter of fact way (Gossip) again surely breaching some sort of data protection, we are sure the name they mentioned sounds very familiar to us (we wondered whether it was?? No it can't be 'could it' ???) Their staff have shown nothing but arrogance through out the process of dealing with us (especially Jane) leaving all parties stressed and frustrated let alone out of pocket as it appears their only aim is to force funds out of people for no reason other than to line their pockets. I will never ever deal with this idiotic company again. Oh and David Mason, if you lifted up your head from behind that computer screen of yours for one second and start listening to peoples complaints (Harley Quinn for one, use your loaf David!!) you could have a successful business as there are plenty of competitors out there who can take your business away from you before you allow Jane to snap her overweight fingers at the wrong person.
Comment on agent fees
High fees to line their pockets only. The fees do not match the quality of service expected.
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Jan 29, 2018
professional properties have shown themselves to be utterly incompetent and arrogant. if you are attached to your money, avoid them at all costs. Feb 24, 2017
What an utter bag of untrue slanderous nonsense. If you have a genuine complaint please have the decency to use your real name. The comment is about as pathetic as yet another rating site that allows this type of anonymous rubbish to be published. Chances are you are just another local amateur letting agent with too much time on your hands because your business is on its knees.
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Latest Reviews
16th Dec 2016
reviewed by 'Mr'
Opening Hours
Address
Professional Properties
171 High Street
Burton on Trent
Staffordshire
DE14 1JE
01283 328816
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £450 | £450 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Dec 16,2016
Dec 16,2016
12
people found
this helpful
this helpful
This company has the cheek to call itself Professional Properties but from the get go they have shown nothing but an UNPROFESSIONAL arrogant attitude and behaviour towards their potential clients. They have fed snippets of wrong information to us without mentioning the full details and ...
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read full review
Comment on agent fees
High fees to line their pockets only. The fees do not match the quality of service expected.
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Jan 29, 2018
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(2)
professional properties have shown themselves to be utterly incompetent and arrogant. if you are attached to your money, avoid them at all costs. ...
Aug 22,2016
Aug 22,2016
11
people found
this helpful
this helpful
As a landlord, have had a terrible time with their 'management' service. Advise to search elsewhere! Upper management collude (surnames are shared/related?), where you then stand no chance of having a complaint received fairly. My property has been seriously compromised under their 'care'. Leaving ...
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What agent could do to change your mind?
Not worth the fee - only realising this at tenancy end!Attached Filesnbsp;
Comment on agent fees
Not worth the fee - only realising this at tenancy end!
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Mar 02, 2018
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(7)
Mr Mason, I have nothing to fear, I can prove my legitimacy with ease. I've kept all my records.
Please feel free to bring legal action. My review is real and honest.
If you want positive reviews left. Simply look after your clients, not your bank accounts! ...
Jun 07,2016
Jun 07,2016
11
people found
this helpful
this helpful
From a tenant's perspective, very poor service creating unnecessary stress and bad feeling. I would definitely avoid involvement with this company in the future. Very disappointing....
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Comment on agent fees
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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