0% sales valuation accuracy
0% sales fee satisfaction
Jan 03,2012
Jan 03,2012
2
people found
this helpful
this helpful
A frankly deplorable service. As a buyer i at least expect to be sold to. These chaps just aren't interested. Refuse to now view properties through Wards as i can't be bothered to conatsntly chase them and get no reply. I have never experienced such bad customer service with any other organisation (excluding BT obviously).
What agent could do to change your mind?
Answer the phone occaisionally Call customers back when you say you will. The price range is 100% annoying and unproductive 2 members of staff per branch are allowd to handle offers - they are never available - rediculous. Agents showing properties are clueless as to the basic features of properties and surrounding areas.Attached Filesnbsp;
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Latest Reviews
10th Nov 2020
reviewed by 'Jason'
30th Sep 2013
reviewed by 'Maid'
29th Oct 2012
reviewed by 'Chris'
18th Oct 2012
reviewed by 'Alex'
3rd Jan 2012
reviewed by 'Craig'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £375,000 | £375,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 1 | 1 | 2 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Nov 10,2020
Nov 10,2020
1
people found
this helpful
this helpful
Bought and sold a property recently and was very disappointed with the service I received from Wards. We showed the buyer around our home and affectively got the sale Wards did very little throughout the process with very little contact until it was completed and ...
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Sep 30,2013
Sep 30,2013
0
people found
this helpful
this helpful
Kevin has been a breath of fresh air..he has been friendly,enthusiastic,helpful and professional.We dealt with other estate agents before Ward & Co and were appalled with their service...mostly indifferent ,unhelpful and certainly not friendly.Kevin kept us up to date with ...
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Oct 29,2012
Oct 29,2012
8
people found
this helpful
this helpful
I was very happy with the service and friendliness given by both Yvonne and Simon before during and after the purchase transaction.
The remained calm professional and knowledgable at all times.
Well done Guys...
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Oct 18,2012
Oct 18,2012
11
people found
this helpful
this helpful
I am very pleased with the service I received from all the staff in the Bearsted branch but I mainly spoke to Jonathan and Claire. They were always very helpful and managed to sell my property within a week of it being on the market. ...
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Jan 03,2012
Jan 03,2012
2
people found
this helpful
this helpful
A frankly deplorable service. As a buyer i at least expect to be sold to. These chaps just aren't interested. Refuse to now view properties through Wards as i can't be bothered to conatsntly chase them and get no reply. I have never experienced such ...
read full review
read full review
What agent could do to change your mind?
Answer the phone occaisionally Call customers back when you say you will. The price range is 100% annoying and unproductive 2 members of staff per branch are allowd to handle offers - they are never available - rediculous. Agents showing properties are clueless as to the basic features of properties and surrounding areas.Attached Filesnbsp;
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
