67% sales valuation accuracy
67% sales fee satisfaction
100% lettings valuation accuracy
75% lettings fee satisfaction
Dec 09,2016
Dec 09,2016
1
people found
this helpful
this helpful
Courtney Heppell - is so pleasant to speak to on the phone and has been so helpful. She takes time to understand the situation and makes the tenant feel important and that all quires are being resolved efficiently. I am so happy she is looking after the property I am renting
Comment on agent fees
I did find the Admin fee rather expensive considering we had to pay a month and a half plus first months rent - inventory fee / admi fee and credit check fee - I found to be high
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Latest Reviews
11th Jan 2023
reviewed by 'Kevin cowley'
11th Jun 2020
reviewed by 'N/A'
20th Dec 2018
reviewed by 'Steve'
9th Dec 2016
reviewed by 'A'
8th Jul 2016
reviewed by 'Pete'
19th Jun 2014
reviewed by 'farrar'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 67% | £0 | £0 |
| Lettings | 100% | 75% | £825 | £1,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 2 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Jan 11,2023
Jan 11,2023
0
people found
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this helpful
Very good experience with Jenna , amber in lettings
nice and friendly plus very helpful even with advice on a house I’m renting in Surrey
Definitely use these again thanks...
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Jun 11,2020
Jun 11,2020
0
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Jane was a disgusting human being, with smudged make-up and a filthy vagina! She described me as 'scared of humans'! Horrible! I am no animal....
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Dec 20,2018
Dec 20,2018
0
people found
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All the staff were wonderful!! Such a cheery bunch.. the whole experience of going through the letting stage with Steve was flawless from start to finish!! Fantastic friendly bunch of people, so glad I chose this branch.. I will even pop in for a brew ...
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Comment on agent fees
Fees are high especially month and half deposit then a months rent up front with admin fees etc.... but to be honest money aside I can see why the fees are there they all go that extra mile
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Dec 09,2016
Dec 09,2016
1
people found
this helpful
this helpful
Courtney Heppell - is so pleasant to speak to on the phone and has been so helpful. She takes time to understand the situation and makes the tenant feel important and that all quires are being resolved efficiently. I am so happy she is looking ...
read full review
read full review
Comment on agent fees
I did find the Admin fee rather expensive considering we had to pay a month and a half plus first months rent - inventory fee / admi fee and credit check fee - I found to be high
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Jul 08,2016
Jul 08,2016
5
people found
this helpful
this helpful
Both of these members of staff deserve a mention. They are both a credit to Connells and their excellent levels of service have certainly taken away a lot of the worries and tedium of being a landlord.
Well done to you both....
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Jun 19,2014
Jun 19,2014
1
people found
this helpful
this helpful
they were remiss in checking the first buyer in the chain was in a fully preceedable position which subsequently after 5 months has now resulted in a non sale for the 3 houses involved when the owner wanted to move with in 6 weeks...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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