100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Dec 07,2016
Dec 07,2016
0
people found
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Both Jaqueline and Beth have been very nice in solving our immediate problems. Beth was our key contact person when we initially let the property but now works in Faversham.
She was quick in responding to my emails and answering our queries.
The only issue that took a bit of a time was about the SKY TV connection. We were told that there is no SKY dish in the building and therefore we will not get any signal and that they are not allowed to install one (Really!!). This went back and forth quite a few times and finally we had to pay the engineer to switch ON the connection. And the dish was always there!!
Recently our experience with Jacqueline has been fantastic!!
She was quick in responding to my emails and answering our queries.
The only issue that took a bit of a time was about the SKY TV connection. We were told that there is no SKY dish in the building and therefore we will not get any signal and that they are not allowed to install one (Really!!). This went back and forth quite a few times and finally we had to pay the engineer to switch ON the connection. And the dish was always there!!
Recently our experience with Jacqueline has been fantastic!!
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Latest Reviews
18th Oct 2023
reviewed by 'Ali Harrison'
12th Jul 2023
reviewed by 'Patricia Novillo Corvalan'
13th Aug 2022
reviewed by 'Bev'
7th Dec 2016
reviewed by 'YHG'
27th Nov 2016
reviewed by 'S'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £300,000 | £300,000 |
| Lettings | 100% | 99% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 2 | 1 | 1 | 0 | 1 | 0 | 1 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Oct 18,2023
Oct 18,2023
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Connells Canterbury - in particular Nicole Broughton - provided an exceptional service for me when i came to rent out my flat. Nicole surveyed the flat, recommended the rent and the first viewing of the flat secured me an excellent tenant - exactly what I ...
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Jul 12,2023
Jul 12,2023
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We sold our house with Connells. The entire team has been absolutely brilliant: friendly, efficient, and professional, There was always someone to talk to at the other end of the telephone, emails were answered speedily, and the whole experience has been entirely positive. I would ...
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Aug 13,2022
Aug 13,2022
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We have recently purchased a property through Connells in Canterbury. The process seemed to take a fairly long time but towards the end, we had the pleasure of meeting Tegan Shilito. Tegan is relatively new to the profession but she did Connells proud. She was ...
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Mar 28,2022
Mar 28,2022
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Unfortunately since Connels took over from Touchstone the attention to the client got steadily worth. No follow up on problem solving, short answers to the point of being rude. They have no shame to pocket the fees with no customer service in return. Cis...
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Dec 07,2016
Dec 07,2016
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Both Jaqueline and Beth have been very nice in solving our immediate problems. Beth was our key contact person when we initially let the property but now works in Faversham.
She was quick in responding to my emails and answering our queries.
The only issue ...
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read full review
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Nov 27,2016
Nov 27,2016
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We come for an appointment for viewing on Saturday. A woman who was on the phone when we came in. We waited she finish her call then. I said to her that I have an appointment for viewing. But she refused to help. Instead find ...
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Very bad, rude, un-professional reception by a woman
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Jul 25,2016
Jul 25,2016
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Thank-you so much for your help recently regarding the issue with my washing machine. It was challenging as I was on holiday with limited signal; but because of your attention to detail and your ability to do what you say you were going to do ...
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Jul 15,2016
Jul 15,2016
1
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Carrie has been so helpful and supportive, efficiently sorting out a few teething issues with our new property. She is friendly and reassuring in the phone and also very professional - always following up conversations with emails and checking in to make sure work was ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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