0% lettings valuation accuracy
0% lettings fee satisfaction
Dec 06,2016
Dec 06,2016
3
people found
this helpful
this helpful
I have experienced the most shocking treatment from the branch at a very tragic time. My tumble dryer caught fire which was a complete freak accident. I have been a very good tennant up to this point, maintained the property, paid all my bills, took insurance etc, and have been bullied into signing a document that implied that I am fully liable for all damages despite it being an insurance claim between both parties. When I requested changes to the document, Graham Butt told me that they represent the landlord as he pays their fees and they are under no obligation to help me find another property! Never mind the lack of obligation, it is their complete lack of compassion for my situation, losing everything I own, and being homeless with my 16 year old daughter as they have now given me a bad reference which is resulting in other agents finding me not credible as a tenant. Accidents happen to everyone. I hope one day they don't suffer the same tragedy I have. I don't know how these people can sleep at night knowing they are preventing other people from even finding another home after an accident like this. Completely disgusted!
Comment on agent fees
Not worth it at all
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Latest Reviews
4th Mar 2020
reviewed by 'Tabitha'
20th Jun 2018
reviewed by 'Paul'
17th Jan 2018
reviewed by 'Nick'
7th Nov 2017
reviewed by 'Fedup'
6th Dec 2016
reviewed by 'Carla'
Opening Hours
Address
Graham Butt Estate Agents
75 High Street
Littlehampton
West Sussex
BN17 5AG
01903 717177
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 0% | £800 | £1,100 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 4 | 1 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Mar 04,2020
Mar 04,2020
0
people found
this helpful
this helpful
Recently had Adam from the littlehampton branch sell my house. Very professional and friendly service. I would Highly recommend :)...
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Jan 17,2018
Jan 17,2018
3
people found
this helpful
this helpful
If I could give this company a big fat minus 10 I would. This company cost me hundreds of wasted pounds due to them renting me a property and for no reason whatsoever, 4 months into the rental their client wanted their property back when I met ...
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Comment on agent fees
Terrible liars and outrageous fees, any company that can charge so much for doing to little should respect their clients and look after them. They get paid both ends of the market but do not care one bit if they let you down.
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Nov 07,2017
Nov 07,2017
2
people found
this helpful
this helpful
Very poor maintenance service, they let issues drag on for months. Staff can be rude and unhelpful. Very unresponsive to emails. I would not use this agent again....
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Comment on agent fees
Fees are very high given the service and quality of staff is so poor. There was no pre checking that services in the flat actually worked and no understanding of the arrangements for communal areas like gutters and gardens. They even read the wrong meter before I moved in and had no idea where the stop cock or water meter was
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Dec 06,2016
Dec 06,2016
3
people found
this helpful
this helpful
I have experienced the most shocking treatment from the branch at a very tragic time. My tumble dryer caught fire which was a complete freak accident. I have been a very good tennant up to this point, maintained the property, paid all my bills, took ...
read full review
read full review
Comment on agent fees
Not worth it at all
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“The worst letting agent I have used. They could not care less about their legal responbility and repairs. If that is not good enough then you can move...”
Jun 20,2018
Jun 20,2018
18
people found
this helpful
this helpful
The worst letting agent I have used. Disgusting attitude, incompetent. They could not care less about repairs, if you can't flush the toilet or are cold all the time. If that is not good enough then you can moveâ¦
It's has been several weeks since ...
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Comment on agent fees
The agent fee's are unacceptable given their incompetence. I asked during a viewing about the fees I would be charged. When I went to sign the tenancy agreement I was charged an extra check in fee which I had not been informed about; but nothing I could do about it at that point really.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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