Princes Buildings, Bath, BA1
3.2/5, 17 reviews
53% recommended
100% lettings valuation accuracy
69% lettings fee satisfaction

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“I wouldn't recommend this agent to my worst enemy. I ......”

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Nov 29,2016
Minithumbdown
By: 'Mark'
Nov 29,2016
4 people found
this helpful
I wouldn't recommend this agent to my worst enemy. I have been in the rental market for almost 15 years and I have never come across such a dishonest and deceitful agency.

If you ever decide to rent a property through this agent, please be advised that;

First, they will sell your personal details to third parties without telling you who will pester you with telephone and email spam (an average of 3 calls/email per day).

And second, they will switch your electricity and gas supplier to a company called Spark Energy whether you like it or not. Then, they tell you that you will be free to switch to another supplier of your choice but when you try to do so, your request will be blocked and you will be stuck with a supplier with one of the worst tariffs in the market.

It took me around a couple of months, countless calls to customer services and a lot of money to put things right.

Avoid at all costs.
Comment on agent fees
Extremely expensive fees for the level of service provided.
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Latest Reviews

View all Reviews 17
28th Oct 2023
reviewed by 'James'
“I've been with Allen and Harris Bath for 7years. They are a great team , Glenn is always available, courteous , understanding ......”
9th Mar 2021
reviewed by 'Athanasios katiou'
“me with my child and my wife in a hotel for more than a month I begged the offices to ......”
15th Nov 2018
reviewed by 'Adrian'
“I have had the pleasure of working with the lettings team at Allen & Harris on half a dozen occasions over ......”
14th Nov 2018
reviewed by 'Deniz'
“After we decided to rent the flat, they corresponded with us prompty, and organised manner. When we went to pick ......”
9th Feb 2018
reviewed by 'Colin'
“I have been dealing with Glenn Hawthorne for 5 years he handles my flat in an exceptional efficient and professional manner.......”
9th Feb 2018
reviewed by 'Adrian'
“The enthusiastic team at Allen & Harris have marketed 4 of my letting properties in the last year. The properties have been ......”
Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: Closed
Address

Allen & Harris
7 Princes Buildings
Bath
Somerset
BA1 2ED
01225 425111

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 69% £795 £1,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 1 4 4 0 0 0 0 0 3
Areas covered
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“I've been with Allen and Harris Bath for 7yea......”

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Oct 28,2023
Minithumbup
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Glenn
By: 'James'
Oct 28,2023
0 people found
this helpful
I've been with Allen and Harris Bath for 7years. They are a great team , Glenn is always available, courteous , understanding and professional. I feel they have a great wronculture, exhibited by all member of the team and new young joiners. I can definitely recommend them....
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“When no one give us a the opportunity to rent the house all in the house and miss college help us 1000%...”

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Mar 09,2021
Minithumbup
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scarlet
By: 'Athanasios katiou'
Mar 09,2021
0 people found
this helpful
me with my child and my wife in a hotel for more than a month I begged the offices to help me find a house we both had a full time job in a nursing home so guaranteed work and no one helped and fortunately ...
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“Bath Landlord...”

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Nov 15,2018
Minithumbup
By: 'Adrian'
Nov 15,2018
0 people found
this helpful
I have had the pleasure of working with the lettings team at Allen & Harris on half a dozen occasions over the last 3 years. . I usually work with Scarlett or Kirsty, but have found the whole team extremely helpful. The service they provide is to find ...
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Comment on agent fees
Extremely competitive, but the results, early and effective lets, are more important than empty properties being let at a lower rate. Notwithstanding that, the rates Allen & Harris charge are particularly keen.
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“excellent...”

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Nov 14,2018
Minithumbup
By: 'Deniz'
Nov 14,2018
0 people found
this helpful
After we decided to rent the flat, they corresponded with us prompty, and organised manner. When we went to pick up the keys we were given the tenants' folder. It was very clear and organised. There was no question to ask as every detail was ...
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“I have been dealing with Glenn Hawthorne for 5 years he ......”

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Feb 09,2018
Minithumbup
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Glenn
By: 'Colin'
Feb 09,2018
0 people found
this helpful
I have been dealing with Glenn Hawthorne for 5 years he handles my flat in an exceptional efficient and professional manner. His attention to detail is to a very high standard along with his communication skills. Would highly recommended any potential landlord speak to Glenn first ...
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Comment on agent fees
Very Competitive
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“The enthusiastic team at Allen & Harris have marketed 4 of my ......”

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Feb 09,2018
Minithumbup
By: 'Adrian'
Feb 09,2018
0 people found
this helpful
The enthusiastic team at Allen & Harris have marketed 4 of my letting properties in the last year. The properties have been well photographed and supported with a good narrative. They have quickly been marketed and the results have been very pleasing. There have normally been viewings ...
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Comment on agent fees
Good
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“Juliette, Natalie, Glenn and the rest of the team do ......”

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Feb 09,2018
Minithumbup
By: 'Howard'
Feb 09,2018
0 people found
this helpful
Juliette, Natalie, Glenn and the rest of the team do a first class job in managing the letting of my flat in Bath. All administration and paperwork is precise and on time. All flat inspections are complete and any potential problems are flagged up. Any ...
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Comment on agent fees
Good
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“I would just like to say a massive thank you ......”

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Oct 27,2017
Minithumbup
By: 'Richard'
Oct 27,2017
1 people found
this helpful
I would just like to say a massive thank you to Allen and Harris for handling my transactions with such professionalism - especially Glenn Hawthorne who I'd like to single out in this instance for his incredible management and communication. He has made this whole ...
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Comment on agent fees
Great
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“As a Landlord I found them very professional and a ......”

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Sep 04,2017
Minithumbup
By: 'No'
Sep 04,2017
0 people found
this helpful
As a Landlord I found them very professional and a great help, they found me a tenant very quickly and always kept lines of communication open and where on hand to answer any questions. We let my property in 3 days of being on the market....
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Comment on agent fees
Standard for Bath
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“Absolutely the worst lettings agent I have ever dealt with. ......”

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Jul 19,2017
Minithumbdown
By: 'Bath'
Jul 19,2017
4 people found
this helpful
Absolutely the worst lettings agent I have ever dealt with. They are very keen to get you through your door and take your money but then the service stops there. It took me 4 months and 9 months respectively to sort repairs and one repair is still ...
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Comment on agent fees
Standard
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“Worst agent I have ever had to deal with. Wanted ......”

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Jun 01,2017
Minithumbdown
By: 'Jo'
Jun 01,2017
5 people found
this helpful
Worst agent I have ever had to deal with. Wanted to view a property and they kept on wanting to make me come into see their mortgage adviser. Told them I'm fine and they wouldn't listen the man on the phone was so pushy and ...
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By: E L
Jun 14, 2017
View all comments (1)
Totally agree. Exactly the same experience. No professionalism at all. The very worst agent we have ever dealt with and we should know because we are estate agents in another part of the country. ...

“The worst experience I have EVER had with renting a ......”

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Mar 04,2017
Minithumbdown
By: 'MiriamMcSorley'
Mar 04,2017
5 people found
this helpful
The worst experience I have EVER had with renting a property! Rude and aggressive staff! Had us move into a property that had not been cleaned, it still had loads of the previous tenant's furniture and personal items, discovered various health and safety problems with ...
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Comment on agent fees
BAD!
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“I wouldn't recommend this agent to my worst enemy. I ......”

Share on :
Nov 29,2016
Minithumbdown
By: 'Mark'
Nov 29,2016
4 people found
this helpful
I wouldn't recommend this agent to my worst enemy. I have been in the rental market for almost 15 years and I have never come across such a dishonest and deceitful agency. If you ever decide to rent a property through this agent, please be advised ...
read full review
Comment on agent fees
Extremely expensive fees for the level of service provided.
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“Have recently rented a flat through this branch, very quick ......”

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Aug 16,2016
Minithumbdown
By: 'Disgruntled'
Aug 16,2016
3 people found
this helpful
Have recently rented a flat through this branch, very quick to get you in but once you're there don't expect them to complete any maintenance unless you threaten to have it done yourself and deduct it from the rent. Have now moved out and a ...
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What agent could do to change your mind?
Expensive
Attached Filesnbsp;
Comment on agent fees
Expensive
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“Is Allan and Harris Bath the worst agency in Bath. ......”

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Jun 06,2014
Minithumbdown
By: 'Buyer'
Jun 06,2014
5 people found
this helpful
Is Allan and Harris Bath the worst agency in Bath. I am trying to buy a house and made an offer at the asking price and have called 9 times to speak to the manager with no response. Very poor client service. I would highly recommend ...
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“I have recently been looking for a house to buy ......”

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Feb 09,2013
Minithumbdown
By: 'Bathplodder'
Feb 09,2013
5 people found
this helpful
I have recently been looking for a house to buy in the Bath area. It has been my good fortune not to have had to use estate agents for 25 years and I thought that with the property market in its present stagnant state and the ...
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“Allen & Harris: Tenant finding service to include Tenancy agreement and ......”

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Nov 04,2011
Minithumbdown
By: 'Disgruntled'
Nov 04,2011
3 people found
this helpful
Allen & Harris: Tenant finding service to include Tenancy agreement and Inventory. Original tenancy agreement, scruffy and only partially stapled, delivered 27 days late Withheld originals of the guarantors' statements. Provided illegible copies. Did not pass on the tenants deposit until threatened with legal action.. Did not ...
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What agent could do to change your mind?
Done their job professionally in a timely manner.
Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Allen & Harris, Bath BA1 2ED



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