“I would advise anyone thinking of renting through this agent ......”
1 Star Review
Oct 30,2016
By:
'Jane'
Oct 30,2016
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: BN2
Lettings (as a Landlord)
Postcode: BN2
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I would advise anyone thinking of renting through this agent NOT TO. I am the landlord and paying for Their full management package of my home, which is not worth it. I have been caused stress through their lack of communication and lies. I still haven't got a contract from them and they work for the tenant and not the landlord. I was told the electrics were okay and then weeks later when the tenant has moved in I am told they need doing. This is not fair to me or the tenant as they will now have to live in the mess of having the work done.
It's stressful enough packing up a house without the agent who are meant to be supporting you being rude and not answering your questions. They are quick to complain but never respond to enquiries.
I actually feel sorry for the tenant as king & chase more keep saying they are complaining but I know it is them and their complete incompetence.
They asked me to drop the rent so the tenant could decorate which I agreed to and then complained it needed decorating. I was asked to leave white goods and have now asked me to take the tumble dryer away. They never told me the tenant had cats (not that I mind) but moaned because I couldn't get my cat out as she disappeared for days.
I had the carpets professionally cleaned but they are saying I haven't had them done.
I would strongly advice not to rent through king & chasemore as a landlord.
Comment on agent fees
That's not in dispute. Whatever I pay them they do not deserve it.
I should have managed it myself.
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