100% lettings valuation accuracy
0% lettings fee satisfaction
Sep 27,2016
Sep 27,2016
1
people found
this helpful
this helpful
Pollock and McLean acted as the letting agent for our property. They were very slow to react to our questions and also very slow to assist the tenant. They made no checks on the property during the tenancy so much so that when the tenant left the property it was not fit to live in. The office staff were helpful however the solicitor in charge was complacent and lazy happy to take a letting fee without providing any service. On reflection we would have received a better service after spending 5 minutes researching the requirements on the internet. The professional support provide by this solicitors was appalling.
Comment on agent fees
Fees were at the correct level if the service advertised had been provided - unfortunately this was not the case.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
10th May 2022
reviewed by 'Mrs Moore'
26th Oct 2020
reviewed by 'Sharmella'
27th Sep 2016
reviewed by 'Unhappy'
Opening Hours
Address
Pollock & McLean
61 High Street
Sanquhar
Dumfries and Galloway
DG4 6DT
01659 50241
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 | 1 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
May 10,2022
May 10,2022
0
people found
this helpful
this helpful
Excellent firm, dealt with them over many years, both Mr Pollock and Mr McLean and Sharon Fayal are excellent solicitors, best in the region....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 26,2020
Oct 26,2020
0
people found
this helpful
this helpful
Slow to respond. Took a week to get back to me after the seller had told me personally they had accepted my offer. Receptionist very rude on the phone . Was supposed to have a call back with the solicitor but still waiting. I have subsequently ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 27,2016
Sep 27,2016
1
people found
this helpful
this helpful
Pollock and McLean acted as the letting agent for our property. They were very slow to react to our questions and also very slow to assist the tenant. They made no checks on the property during the tenancy so much so that when the tenant ...
read full review
read full review
Comment on agent fees
Fees were at the correct level if the service advertised had been provided - unfortunately this was not the case.
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
