100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
40% lettings fee satisfaction
Nov 15,2016
Nov 15,2016
8
people found
this helpful
this helpful
I would not give Connell any stars, they we one of the worst agents I have letted from. They try to portray themselves as a good estate agent however they are poorly run and do not know how to communicate correctly. They advised us we can leave the tenancy early however the day we moved out they stated the landlord never have then authorization to do so. We have been left paying 2 sets of rent. We have now finally completed the tenancy and are still waiting for our deposit of over £1000. They are extortionate fees to move in the most expensive I have ever come across! I never get a full response they will try and bush off what I am complaining about. Once when I said I have been speaking with a solicitor about the on going issue, we had it in writing the landlord said we could leave early, Tracey Dumont stated I understand you have been speaking with your friends. They are condescending and think they are a lot higher than other when really they are estate agents. The Landlord is also a sham! DO NOT GO THROUGH CONNELLS!
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Latest Reviews
6th Apr 2022
reviewed by 'Joel'
4th Oct 2021
reviewed by 'Wesley Sprake'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £233,000 | £240,000 |
| Lettings | 0% | 40% | £550 | £1,100 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 3 | 2 | 2 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Apr 06,2022
Apr 06,2022
0
people found
this helpful
this helpful
I wish every agent can be like Caeal, he is a great professional and an Angel, I will recommend Connels cos of him...
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Oct 04,2021
Oct 04,2021
1
people found
this helpful
this helpful
I was told the property was ready to move in, so I took a week off work to move in to find that the property wasn’t ready. So I made a complaint asking for my deposit back due to the circumstances. They agreed to ...
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Apr 06,2019
Apr 06,2019
1
people found
this helpful
this helpful
Out of several searches, we were able to get a property closest to our expectation through Connells Agency. The staff are quite friendly and responsive. However, it is disappointing to realise after we have moved in that we will be dealing directly with the landlord ...
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Comment on agent fees
it is rather high
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Feb 01,2019
Feb 01,2019
3
people found
this helpful
this helpful
We have been very impressed with Cornnell's service. They kept us informed at regular intervals. When going into the office the staff were all friendly and very knowledgeable on our sale and helpful. Every request made they responded quickly. Excellent Service and highly recommended....
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Comment on agent fees
Acceptable no doubt similar to other Agents
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Nov 28,2018
Nov 28,2018
3
people found
this helpful
this helpful
Jody Collins from Connells Property Management has been consistently helpful and supportive with the management of my three Ipswich properties. I always receive a prompt and professional service and hope that the regular change in staff positions does not affect Jody so I can continue ...
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Comment on agent fees
This is negotiated with the Ipswich branch
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Oct 01,2018
Oct 01,2018
3
people found
this helpful
this helpful
We have received very good customer service, with excellent feedback during the sale of our home. I would not hesitate to use Connells again. A big thank you to Harvey and Barry.
Regards
J&G...
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Comment on agent fees
The fees were good
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Jul 13,2018
Jul 13,2018
1
people found
this helpful
this helpful
A big thankyou to Tommy Hockton of the Ipswich branch he was very professional and extremely helpful and we are very grateful for his help with our new home we love it thankyou so much Tommy you are a star...
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Comment on agent fees
Very reasonable
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Nov 15,2016
Nov 15,2016
8
people found
this helpful
this helpful
I would not give Connell any stars, they we one of the worst agents I have letted from. They try to portray themselves as a good estate agent however they are poorly run and do not know how to communicate correctly. They advised us we ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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