33% sales valuation accuracy
50% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction
Nov 13,2016
Nov 13,2016
1
people found
this helpful
this helpful
Very unprofessional. Changed the time of the appointment on the day via email and then wouldn't respond. First placed didn't even have an lights, smelled of cigarettes and had the gall to say it had just been decorated. Arrived at the second place for the agent to have the wrong keys. Was told the office was just round the corner and a colleague would be 10mins - it was 50mins! Then after being told on the phone the property was £800pcm it turned out it was £850pcm and told I could try negotiating with the landlord. Then she kept telling me about properties well over my budget (£1100pcm)and ask if I wanted to see them. Also she and her colleague (after droppong of the keys) put me on the spot in the flat - basically wanting me to make a decision right then and there. Upon leaving the person I was with heard them talking about use (rudely).
Comment on agent fees
Was so disgusted with the agent's behaviour and the state of the two properties I didn't bother to ask
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Opening Hours
Address
Chancellors
31 High Street
Ascot,Ascot
Berkshire
SL5 7HG
01344 627101
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 33% | 50% | £430,000 | £430,000 |
| Lettings | 0% | 99% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jun 01,2017
Jun 01,2017
0
people found
this helpful
this helpful
They left me and my husband with 9 months old daughter on the street , just becouse for two weeks they messed up our case. Thinking to go to the court, very bad experience...
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Nov 13,2016
Nov 13,2016
1
people found
this helpful
this helpful
Very unprofessional. Changed the time of the appointment on the day via email and then wouldn't respond. First placed didn't even have an lights, smelled of cigarettes and had the gall to say it had just been decorated. Arrived at the second place for the ...
read full review
read full review
Comment on agent fees
Was so disgusted with the agent's behaviour and the state of the two properties I didn't bother to ask
Was this helpful?
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Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 11:01 AM 23/10/2019 by heather heather
