33% sales valuation accuracy
50% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Nov 11,2016
Nov 11,2016
5
people found
this helpful
this helpful
Property: Well presented no chain 2 bedroom freehold mid-terrace with large garden in quiet street in a good neighbourhood within close reach of good schools and highstreet. Here's a summary: 1) They lost they property keys. 2) They didn't inform me for weeks about this, so nothing was happening with the house, not even marketing, until I had to ask them point blank 'have you lost my keys??'. 3) I provided another set, but still they did not put the house on the market for weeks, 4) They did not offer to change the locks, and upon request did not send a replacement set for weeks again, finally they did after endless chasing but the keys were lost from the envelope in transit as they were simply put loose in a shabby old paper envelope, 5) Finally they took pictures - dark, irrelevant, blurry, incomplete, minimum amount, 6) When the property was finally listed 7 weeks after signing the contract, the info was totally wrong/ pics were awful/ no floor plan done, 7) No communication with me WHATSOEVER. There was not a single attempt at trying to contact me about anything at any point, 8) Trying to contact them myself weekly was impossible to reach the agents, 9) The property was vastly over-valued by Connells, 10) After 4 months of nothing I instructed a different agent - within ONE WEEK they presented me with 3 offers, one of which has been accepted with a 30day completion timescale. Conclusion: NEVER SELL YOUR HOUSE THROUGH CONNELLS. You'll save yourself a lot of money and stress if you go with probably anyone else, literally my cat could easily do a better job.
Comment on agent fees
Double that of several agents we later met with to re-list
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Latest Reviews
27th Nov 2023
reviewed by 'Disgruntled'
17th Nov 2022
reviewed by 'Dimitra'
13th Nov 2021
reviewed by 'G Johal'
5th May 2021
reviewed by 'tammy au yeung'
9th Sep 2017
reviewed by 'Mevvii'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 33% | 50% | £130,000 | £150,000 |
| Lettings | 100% | 99% | £675 | £975 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 2 | 0 | 1 | 1 | 1 | 0 | 0 | 2 |
Areas covered
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- Sales
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- Block Management
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- Conveyancing
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Nov 27,2023
Nov 27,2023
0
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If I could give 0 stars, I would.
I've dealt with a number of agents over the last 30 years, in various countries, and in various relationships (buyer, seller, renter, and landlord) and in all those years this group have to be the most utterly incompetent group ...
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Nov 17,2022
Nov 17,2022
0
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I have been very satisfied with Connell’s Bearwood and especially Parminder. She has been very accommodating, helpful on every occasion and always willing to walk the extra mile.
A person you can rely on to do the best for her customers.
Particular thanks to ...
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Nov 13,2021
Nov 13,2021
0
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Delivered on every aspect , worked on my behalf to get what i wanted as a Customer.
Very professional service , which was an absolute key value for me.
Particular thanks to Shannon, a very professional manager.
Thanks to Jeevan too for his hard work to ensure ...
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Jun 17,2021
Jun 17,2021
0
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Jeevan is an absolute Cool headed gentleman, honest and professional all the way through! His inter-mediation between myself and the vendor when I thought of given up is highly encouraging. He isn't too busy to pick the call, what an incredible precessional you are Jev. ...
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May 05,2021
May 05,2021
0
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well presentation of the agent and his prompt response that can meet my needs. We feel much appreciated to get help from their team!...
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Sep 09,2017
Sep 09,2017
1
people found
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this helpful
Unfortunately I'm not happy with the experience we had with connell's on bearwood road still waiting for our deposit it's been 3weeks just been told no one at the office we will get back yep still waiting for that phone call we rang them overy 50...
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Bad
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Aug 02,2017
Aug 02,2017
0
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this helpful
Hi, I would like to say to a big Thank you to Shani Phillips at Carlyle house, Cathedral Rd, Cardiff, South Glamorgan, for her help in sorting out my maintenance issues, 77, Weyhill Rd, Andover SP10 3NR
Kind regards,
Karyn Askew xx...
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Nov 11,2016
Nov 11,2016
5
people found
this helpful
this helpful
Property: Well presented no chain 2 bedroom freehold mid-terrace with large garden in quiet street in a good neighbourhood within close reach of good schools and highstreet. Here's a summary: 1) They lost they property keys. 2) They didn't inform me for weeks about this, so nothing was ...
read full review
read full review
Comment on agent fees
Double that of several agents we later met with to re-list
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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