100% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Nov 10,2016
Nov 10,2016
3
people found
this helpful
this helpful
AVOID AT ALL COSTS. Disgraceful company who employ any bodies who have no idea what they are doing. Our tenancy was a disgrace from start to finish. Left for 4 weeks with no heating or hot water when my girlfriend was 7 months pregnant in the middle of January . Rats in the flat when we had a new born baby which was an ongoing problem from before we moved it so the flat should never have been let. Again took weeks for them to admit fault and fix the problem. As loads of previous reviews state people letting themselves in without letting us know, happened several times despite us complaining. My girlfriend had been home from the hospital a few days after giving birth and was sleeping when someone let themselves in and she was woken by them shouting 'hello' from the our hallway! We moved out 2 weeks before the end of our tenancy so the property was vacant but we were still Tennants. During which time 'someone' came in with a key and a ladder and removed the bay window curtains. Landlord claims not to know anything about it and therefore trying to take out of our deposit for made 2 measure curtains. Agents response was this gem 'the landlord couldn't possibly have been to the flat and taken down the curtains as they would have told us if they were going round'. Don't give a crap about Tennants as landlord is the one who pays the them each month. They also make you pay to have the flat pro cleaned before you move out and are now pestering the lady who cleaned our weeks ago saying the picture rails arnt clean and she needs to come back and do them again! Bare in mind the picture rails were covered in thick grease when we moved in which we cleaned our selves. All in a shambles, think they only employ sociopaths or people who have absolutely no empathy for others including new born babies. Good job we have proof of all this and will be taking them to court. Disgusting.
Comment on agent fees
Ridiculous
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Latest Reviews
10th Nov 2016
reviewed by 'Oceansuck'
Opening Hours
Address
Ocean Estate Agents
8 Gloucester Road North
Filton,Bristol
City of Bristol
BS7 0SF
0117 904 4000
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £850 | £850 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Nov 10,2016
Nov 10,2016
3
people found
this helpful
this helpful
AVOID AT ALL COSTS. Disgraceful company who employ any bodies who have no idea what they are doing. Our tenancy was a disgrace from start to finish. Left for 4 weeks with no heating or hot water when my girlfriend was 7 months pregnant in the middle ...
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Comment on agent fees
Ridiculous
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Yes
Sep 22,2016
Sep 22,2016
6
people found
this helpful
this helpful
Worst experience I have ever had! Lies, half-truths, no accountability, lack of professionalism. Horrible outfit and one you should steer clear of if you want an efficient and transparent house sale....
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read full review
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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