100% sales valuation accuracy
50% sales fee satisfaction
50% lettings valuation accuracy
75% lettings fee satisfaction
Nov 09,2016
Nov 09,2016
0
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Was very pleased with the service and help that we received from Kim and Chris in therror Ashford branch. They were always very attentive and honest and would definitely recommend them :)
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Latest Reviews
30th Sep 2024
reviewed by 'Abbas Mohamed'
17th Nov 2016
reviewed by ''
9th Nov 2016
reviewed by 'Hathaway'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 50% | £285,000 | £325,000 |
| Lettings | 50% | 75% | £925 | £1,100 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 1 | 2 | 0 | 1 | 1 | 0 | 1 | 1 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Sep 30,2024
Sep 30,2024
0
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I would not recommend...
Updated, the worse property management;
As a landlord, it's crucial to be cautious when dealing with property management companies. These companies often charge substantial fees but may fail to deliver the services they promise. In my experience, I spent over 18 months ...
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Mar 09,2020
Mar 09,2020
0
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very pleased with the personal, friendly and efficient service from Colin and his team at Haart Estate Agent, very helpful, knowledgeable,
I would definitely recommend to other people...
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Dec 10,2018
Dec 10,2018
0
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Paige was brilliant. Very professional and friendly. Called me back whenever I needed. Everything was sorted super quick. Great experience....
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Comment on agent fees
Sensible fees
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Dec 07,2018
Dec 07,2018
0
people found
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Paige Smithson gave us an amazing experience as she was able to carry out great service and had patience throughout the process. She definitely made it a lot easier for us as she was always looking for solutions to any little problem. Thank you so ...
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Comment on agent fees
Good
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Nov 17,2016
Nov 17,2016
0
people found
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The team led by Kim Green at Ashford are happy to go the extra mile, efficient, informative, and work hard to achieve for both clients and buyers. Kim is quick to react to feedback, any issues, or queries. She and the team actively kept me ...
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Nov 18, 2016
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(1)
Hi there,
Thank your for your kind words of our Ashford branch. We will certainly be passing this on to the branch. May we ask why you decided to award them only 1 star in your review however?
Thank you,
Regards
Ross ...
Nov 09,2016
Nov 09,2016
0
people found
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Was very pleased with the service and help that we received from Kim and Chris in therror Ashford branch. They were always very attentive and honest and would definitely recommend them :)...
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Nov 11, 2016
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Hi Hathaway,
Thank you for your kind review of our Ashford branch. We're pleased to hear they delivered an attentive, honest and effective service. We will pass this feedback on.
Regards
Ross ...
Feb 06,2015
Feb 06,2015
2
people found
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this helpful
Terrible service from start to finish. Was booked in to view a property, the agent did not turn up. Vendor saw us waiting outside and showed us round herself. The lack of communication was horrendous throughout. My emails were unanswered, phone calls were not returned. ...
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Feb 19, 2015
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Dear Julia
We are really sorry to hear about this. Please can you email these details to [email protected] so we can investigate.
Many thanks
Melanie Smith
Customer Relations Manager ...
Dec 11,2014
Dec 11,2014
2
people found
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this helpful
Haart were quick enough to jump in and get the business when I was looking to sell my property, and yes, my property sold very quickly. However. after that, their service levels went down dramatically. I had to chase and chase Haart countless times to ...
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What agent could do to change your mind?
The agent could have actually answered my phone calls and my messages and actually relayed CORRECT information.Attached Filesnbsp;
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Dec 12, 2014
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Hello
I'm really sorry to hear about this and the issues you faced during your sale. Please contact us at [email protected] so we can investigate this for you.
Many thanks
Melanie Smith
Customer Relations Manager ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Thank you for your kind review of our Ashford branch. We're pleased to hear they delivered an attentive, honest and effective service. We will pass this feedback on.
Regards
Ross