0% lettings valuation accuracy
33% lettings fee satisfaction
Nov 09,2016
Nov 09,2016
1
people found
this helpful
this helpful
Issues we had before we even moved in:
-They asked that me and my flatmate provide garuntors, 3 different staff members emailed us on this matter with conflicting information
-Drip fed us information about which forms we had to fill out then threatened to not let us move in on our desired dateIssues we have had before we even moved in:
-They asked that me and my flatmate provide garuntors, 3 different staff members emailed us on this matter with conflicting information
-Drip fed us information about which forms we had to fill out then threatened to not let us move in on our desired date (which was already 10 days after the tenency start date)
-Left it until very close to the move in date to tell us that we needed references from our garuntors workplaces and required countless pieces of information as well as written confirmation of their salaries from a colleague
-Lots of conflicting info about garuntor references from different people
When we got to the office:
-Told us that the parking permit/space that is INCLUDED IN THE RENT PRICE was not 'ready' for us as previous tenants had lost the carpark fob and landlord was not replying
-Told us there was alternative off street parking around the flat we could use to unload our things and use until the permit is ready. This was a LIE! We know the area and there is no avaliable parking
-Barely apologised for not having the parking permit ready for us, said that if we got a parking ticket it would be are fault.... Not helpful!
Since we have lived here (one week):
-Gave us a carpark fob and told us on the phone that we did NOT need a physical permit to put in the car window
-Of course this was a lie and we got a parking ticket!!! It turns out we DO need a permit in the window and it is the letting agents job to arrange this with the landlord PRIOR to the move in date
-We have enquired about several things and have got the laziest responses, one of which was why don't you google it when we asked for a phone number, very rude
-They asked that me and my flatmate provide garuntors, 3 different staff members emailed us on this matter with conflicting information
-Drip fed us information about which forms we had to fill out then threatened to not let us move in on our desired dateIssues we have had before we even moved in:
-They asked that me and my flatmate provide garuntors, 3 different staff members emailed us on this matter with conflicting information
-Drip fed us information about which forms we had to fill out then threatened to not let us move in on our desired date (which was already 10 days after the tenency start date)
-Left it until very close to the move in date to tell us that we needed references from our garuntors workplaces and required countless pieces of information as well as written confirmation of their salaries from a colleague
-Lots of conflicting info about garuntor references from different people
When we got to the office:
-Told us that the parking permit/space that is INCLUDED IN THE RENT PRICE was not 'ready' for us as previous tenants had lost the carpark fob and landlord was not replying
-Told us there was alternative off street parking around the flat we could use to unload our things and use until the permit is ready. This was a LIE! We know the area and there is no avaliable parking
-Barely apologised for not having the parking permit ready for us, said that if we got a parking ticket it would be are fault.... Not helpful!
Since we have lived here (one week):
-Gave us a carpark fob and told us on the phone that we did NOT need a physical permit to put in the car window
-Of course this was a lie and we got a parking ticket!!! It turns out we DO need a permit in the window and it is the letting agents job to arrange this with the landlord PRIOR to the move in date
-We have enquired about several things and have got the laziest responses, one of which was why don't you google it when we asked for a phone number, very rude
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Latest Reviews
19th Oct 2023
reviewed by 'Mike'
8th Apr 2018
reviewed by 'unhappy'
3rd Dec 2016
reviewed by 'Sophie'
Opening Hours
Address
Bairstow Eves
31-33 Friar Lane
City Centre,Nottingham
Nottinghamshire
NG1 6DD
0115 971 3251
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 0% | 33% | £450 | £850 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 9 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Oct 19,2023
Oct 19,2023
0
people found
this helpful
this helpful
Worst experience ever.
1. Booked a viewing and an agent showed us the wrong apartment. When we asked to show what we booked agent said that she cannot do it (but showed it to another person right in front of our eyes but didn't let us ...
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Jul 30,2018
Jul 30,2018
0
people found
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this helpful
Found an affordable property through them; when we went to visit and subsequently decided to take the property everything seemed in order; they were responsive. However the agent handling our case would consistently call my partner's number asking to speak to me (he had my ...
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Comment on agent fees
The fees are affordable; or more, they would be if they provided any of the services they charge us for.
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Apr 08,2018
Apr 08,2018
1
people found
this helpful
this helpful
If I could give 0 I would. I lived 10 months without heat and mold. I am very ill now due to this. I had to throw away all my belongs and suffered from depression due to this. I am undergoing treatment from the mold effects. I ...
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Dec 03,2016
Dec 03,2016
0
people found
this helpful
this helpful
I booked a viewing for a flat with Joanne. It was booked for 5pm today so I left work early to make the appointment. I waited outside the apartment block then rang her. The call was not answered and I had no other number. I ...
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Comment on agent fees
Ridiculous. £500+ for 2 people. What for? What do the estate agents do exactly if they don't turn up to appointments or ring clients?
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Nov 09,2016
Nov 09,2016
1
people found
this helpful
this helpful
Issues we had before we even moved in:
-They asked that me and my flatmate provide garuntors, 3 different staff members emailed us on this matter with conflicting information
-Drip fed us information about which forms we had to fill out then threatened to not let ...
read full review
read full review
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Oct 29,2015
Oct 29,2015
1
people found
this helpful
this helpful
Over the past 9 years, we dealt with 5 letting agents and we have never received such a abysmal service like Bairstowe Eves, 24-26 Maid Marian Way, Nottingham. The quality of service since the date of signing the contract to the date of checking out has been ...
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Oct 23,2015
Oct 23,2015
3
people found
this helpful
this helpful
Bunch of lairs. i finish the contract, my landlord close the contract with them, send them a letter to release our deposit ... 2 weeks, douzines of phone calls ... and nothing.
I really advice to avoid them. now i have to waste my time with layers to ...
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Jul 16,2014
Jul 16,2014
3
people found
this helpful
this helpful
Speaking as a newly-graduated tenant, please avoid Bairstow Eves. The hidden agency fees are incredible, and are likely fixed to cheat individual customers. Most letting agencies will charge agency fees of between £100-200 for a one-bedroom flat. After I had selected a flat, I found ...
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Comment on agent fees
Agent fees are artificially inflated in order to cheat vulnerable customers, see review.
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Jan 14,2014
Jan 14,2014
3
people found
this helpful
this helpful
My partner and I rented a property through them for about 14 months. They were ok whilst renting and got any problems sorted out, although it always took a few days for them to get approval for works from a landlord that lives overseas.
Problems have ...
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What agent could do to change your mind?
I am not going to sign up for something I know nothing about.Attached Filesnbsp;
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Dec 18,2012
Dec 18,2012
5
people found
this helpful
this helpful
To begin with, the property management company you are required to go through for repairs took 2 weeks to send anyone round to sort out a leaking toilet and oven that didn't turn on. Then it was all fine (because I didn't need anything). When it ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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