50% sales valuation accuracy
50% sales fee satisfaction
67% lettings valuation accuracy
50% lettings fee satisfaction
Nov 08,2016
Nov 08,2016
4
people found
this helpful
this helpful
This company are awful I wouldn't recommend them to anyone who actually wants to let or buy a house. £100 was taken from our deposit and i didn't receive an email telling me why or a phone call but that's what its been like the whole time we have rented off them so it doesn't surprise me. The landlord we had was ridiculous and didn't know how to look after a house she said we took 2 cheap plastic IKEA chairs from her which me or my partner had never even seen before? We cleaned the house to an immaculate standard, much cleaner than when we moved in and she still took £100 off us!! We did all the garden whilst we lived there, jet washed it and dug up years of weeds and rubbish. The house didn't even have a black or a green bin when we moved in so we ordered those. We pushed and pushed to get the front door fixed and it was difficult to lock and unlock, there was mould on the roof when we moved in that again we rang and rang to get removed and nothing got done. The estate agents haven't been there for support and no one emails or phones back when they say they will. I don't know how this company is still going if i'm honest with such bad customer service. I wouldnt use this company again even if my dream house was being sold by them. And they need ot choose who they rent houses for as well becuase there are some very bad landlords out there and unlucky for us we had one.
Comment on agent fees
bad and expensive considering their lack of customer service skills.
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Latest Reviews
13th Aug 2018
reviewed by 'Helpful,'
28th Jul 2018
reviewed by 'Skyturner'
13th Sep 2017
reviewed by 'edward'
8th Nov 2016
reviewed by 'louise.1'
Opening Hours
Address
Holroyd & Co
27 Market Street
Milnsbridge,Huddersfield
West Yorkshire
HD3 4ND
01484 645464
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 50% | £0 | £0 |
| Lettings | 67% | 50% | £500 | £500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
- HD1
- HD2
- HD3
- HD4
- HD5
- HD6
- HD7
- HD8
- HD9
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
“Letting with Holroyds has been a very positive experience. They really know their local market and advise accordingly....”
Aug 13,2018
Aug 13,2018
0
people found
this helpful
this helpful
The service offered from Holroyds is thorough and prompt. I would highly recommend them to any prospective landlord who wants to rent their properties hassle free.
Their paperwork is clear and fees are competative.
On telephoning their offices staff are always available to help and ...
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Comment on agent fees
Fair
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Jul 28,2018
Jul 28,2018
0
people found
this helpful
this helpful
As a local landlord and property developer I have used this small friendly firm for years.
I have bought and sold through no other agency other than Holroyds.
I know them individually, they know me. All the staff are incredibly attentive and go over and ...
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Comment on agent fees
Very competitive
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Sep 13,2017
Sep 13,2017
3
people found
this helpful
this helpful
just had a conversation with the lettings staff of this company, Today!!!
found them to be rude, arrogant and patronising, to myself even though I'm a first time renter! Felt that there fees were outrageous and felt as if the girl on the other end ...
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Comment on agent fees
the agent fees are a obscene amount to even attempt to rent from this company
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Sep 22, 2017
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(1)
Dear Mr Fisher
I read your review of our company with great concern. I have spoken with Oxley's and they have no record of having any discussion with yourself, as neither to do we after checking our call logs, as all our calls are manually recorded. It is my suggestion that this review is in fact defamatory and false as the member of staff named within the review was actually on annual leave for the full week in question. If you do wish to discuss this matter further please do not hesitate in ...
Nov 08,2016
Nov 08,2016
4
people found
this helpful
this helpful
This company are awful I wouldn't recommend them to anyone who actually wants to let or buy a house. £100 was taken from our deposit and i didn't receive an email telling me why or a phone call but that's what its been like the whole ...
read full review
read full review
Comment on agent fees
bad and expensive considering their lack of customer service skills.
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Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 3:19 PM 14/09/2017 by Elisa Rice
