Edinburgh South, Edinburgh, EH10
4.9/5, 267 reviews
99% recommended
97% sales valuation accuracy
98% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction

“I get quite emotional when writing about Jane. It just ......”

Share on :
Nov 06,2016
Minithumbup
Jane
By: 'Lys'
Nov 06,2016
0 people found
this helpful
I get quite emotional when writing about Jane. It just isn't possible to do her justice in a box this small. We must have been her most demanding clients ever, having set aside only a week to find the perfect property, and she was almost acting as our therapist by the end of the time. Not only did she stop us making daft mistakes in our choices, but she secured our dream property at a price we were thrilled to pay. Her patience, knowledge, expertise and all-round human decency are limitless and my only regret is that her part in the buying process is now over. More thanks than I can ever say are due to you, Jane.
Comment on agent fees
Worth every penny.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

McDougall McQueen
103 - 105 Bruntsfield Place
Edinburgh
City of Edinburgh
EH10 4EQ
0131 228 1926

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 98% £50,055 £5,560,000
Lettings 100% 99% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 0 0 0 177 2 56 2 27 0
Areas covered
  • ALL E
  • KW11
  • KW12
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
Latest Properties

No Properties

“We had an excellent overall experience sellin......”

Share on :
Nov 20,2024
Minithumbup
Caroline
By: 'MG'
Nov 20,2024
0 people found
this helpful
We had an excellent overall experience selling our house through McDougall McQueen. Our main point of contact was Caroline, who did a brilliant job of keeping us informed and guiding us in the right direction. The only very minor criticism we would make is related ...
read full review
Was this helpful? Yes

“Absolutely fantastic service from start to fi......”

Share on :
Oct 07,2024
Minithumbup
Mary
By: 'Grant'
Oct 07,2024
0 people found
this helpful
Absolutely fantastic service from start to finish. Always at the end of the phone or email to help with all things related to our offer, the missives and concluding. Highly recommend....
read full review
Was this helpful? Yes

“Wonderful Service...”

Share on :
Sep 08,2024
Minithumbup
Mary
By: 'KPG'
Sep 08,2024
0 people found
this helpful
Mary has been wonderful from the beginning and she always replies to messages really quickly and she is really great at her work. I will strongly consider coming back for my next property purchase. Thanks also to Andrea for helping with the initial offering stage ...
read full review
Was this helpful? Yes

“Made the process of selling a house easy and straight forward...”

Share on :
Aug 01,2024
Minithumbup
Mary
Elizabeth
By: 'Catriona'
Aug 01,2024
0 people found
this helpful
Everyone that I have spoken to and dealt with at McDougall McQueen have been pleasant, polite and courteous- which is more than I can say about others we have dealt with when selling our home in Glasgow. Mary made a difficult process considerably less stressful ...
read full review
Was this helpful? Yes

“House Sale...”

Share on :
Jul 05,2024
Minithumbup
Mary
By: 'Fiona Eagle'
Jul 05,2024
0 people found
this helpful
Very professional, helpful and extremely patient selling a house and managing a complex family will. Offered informative advice and showed great care in attention to the smallest of details for all involved. Highly recommended....
read full review
Was this helpful? Yes

“It has all gone very well. Great communicati......”

Share on :
May 16,2024
Minithumbup
Caroline
Elizabeth
By: 'Rachel'
May 16,2024
0 people found
this helpful
It has all gone very well. Great communication. Everything has been explained. Good mixture of individual focussed emails and use of Lifequay. Very impressed. Stress has been greatly reduced due to service received....
read full review
Was this helpful? Yes

“Conveyance...”

Share on :
Dec 22,2023
Minithumbup
Mary
By: 'Richard'
Dec 22,2023
0 people found
this helpful
I have nothing but praise and gratitude for Mary McQueen who handled my Conveyance from a property in England to a property in Scotland which was made particularly problematic by issues beyond our control which meant that we only had 10 days to start and complete ...
read full review
Was this helpful? Yes

“Professional, friendly and reassuring service......”

Share on :
Oct 18,2023
Minithumbup
Andrea
Leigh
By: 'James'
Oct 18,2023
0 people found
this helpful
Professional, friendly and reassuring service throughout the process. We used McDougall McQueen for both the selling and buying process. It was all relatively new to us and Andrea, Leigh and Mary were all excellent in keeping us right. We had many friendly phone calls with ...
read full review
Was this helpful? Yes

“Fantastic Service...”

Share on :
Sep 28,2023
Minithumbup
Angela
Caroline
By: 'Mary Ferguson & Kathleen Laing'
Sep 28,2023
0 people found
this helpful
When selling our late mum's home, and after having 4 evaluations done, my sister and I decided on McDougall and McQueen as our estate agent, Angela from the property team gave us the best valuation price and was in line with the Home Report, the only ...
read full review
Was this helpful? Yes

“I am very happy with the service and high lev......”

Share on :
Aug 12,2023
Minithumbup
Mary
By: 'Satvinder'
Aug 12,2023
0 people found
this helpful
I am very happy with the service and high level of professionalism from Mary McQueen. My house purchase came with several challenges, all of which Mary embraced and resolved for me. Thank you Mary and McDougall McQueen, I highly recommend using them....
read full review
Was this helpful? Yes

“Very impressed with the service we received from McDougallMcQueen...”

Share on :
Jul 28,2023
Minithumbup
Mary
Andrea
By: 'Gillian Finlay'
Jul 28,2023
0 people found
this helpful
Very impressed with the service we received from McDougall McQueen estate agency. They went over and above to make sure we had a smooth transaction. Cannot recommend them highly enough. Nothing seemed to faze them and you knew they were always at the other end ...
read full review
Was this helpful? Yes

“Marvellous company...”

Share on :
Jul 18,2023
Minithumbup
Angela
Caroline
By: 'Ed'
Jul 18,2023
0 people found
this helpful
Marvellous company to work with and l cannot rate them highly enough. From the first visit from Angela to Caroline concluding the sale was only a matter of weeks. Every part of the sale was carried out swiftly and stress free from their choice of ...
read full review
Was this helpful? Yes

“I have used McDougall McQueen previously so h......”

Share on :
Jul 06,2023
Minithumbup
Angela
Caroline
By: 'Jane'
Jul 06,2023
0 people found
this helpful
I have used McDougall McQueen previously so had not hesitation to use them again. Highly professional service and delighted to be involved again with Angela, Caroline & Mary who made the whole experience very smooth. Thank you again for all your help, it was invaluable....
read full review
Was this helpful? Yes

“Great professional and friendly service...”

Share on :
Jun 12,2023
Minithumbup
Mary
By: 'M_B'
Jun 12,2023
0 people found
this helpful
I am so happy that I have used McDougall McQueen to buy a property. The professional and very friendly service made the whole process easier. Thank you so much for all your help. I will definitely use your service again....
read full review
Was this helpful? Yes

“Amazing service from start to finish. Extreme......”

Share on :
Apr 13,2023
Minithumbup
Mary
By: 'Jane Blackley'
Apr 13,2023
0 people found
this helpful
Amazing service from start to finish. Extremely professional and friendly, kept well informed all the way through the process. Very smooth house sale, would highly recommend them....
read full review
Was this helpful? Yes

“Excellent service...”

Share on :
Apr 11,2023
Minithumbup
Mary
By: 'Moar'
Apr 11,2023
0 people found
this helpful
I was absolutely delighted with the excellent service from all the team at McDougall McQueen when selling our property. From an initial informal chat with Lisa in the Dalkeith branch, putting it on the market at the Bruntsfield branch, to the completion by Mary McQueen ...
read full review
Was this helpful? Yes

“We were recommended to use this Estate Agent ......”

Share on :
Mar 15,2023
Minithumbup
By: 'Angela Stevenson'
Mar 15,2023
0 people found
this helpful
We were recommended to use this Estate Agent after moving from East Lothian and needed a new estate agent. The service has been 100% throughout the sale and purchase. The fees were very reasonable also and no upfront costs to pay until all settled. I will ...
read full review
Was this helpful? Yes

“We had a great selling experience with McDoug......”

Share on :
Mar 09,2023
Minithumbup
Mary
By: 'Robert Macgregor'
Mar 09,2023
0 people found
this helpful
We had a great selling experience with McDougall McQueen. The communications were clear and to the point and the answers to our enquiries were prompt. Mary was very helpful. I would highly recommend for anyone buying or selling....
read full review
Was this helpful? Yes

“Complicated house purchaseI am delighted wi......”

Share on :
Jan 23,2023
Minithumbup
Mary
By: 'Liz Innes'
Jan 23,2023
0 people found
this helpful
Complicated house purchase I am delighted with the professional advice given to me during this difficult period, Mary McQueen was at all times willing to help and advise me. I couldn't have coped without her support...
read full review
Was this helpful? Yes

“My sister and I recently purchased our first ......”

Share on :
Nov 14,2022
Minithumbup
Mary
Jane
By: 'Jack K'
Nov 14,2022
0 people found
this helpful
My sister and I recently purchased our first property with the help of McDougall McQueen. Mary, Jane and the rest of the team were incredibly diligent throughout, ensuring everything was completed accurately and quickly. In addition, everyone we dealt with was incredibly personable, whether it ...
read full review
Was this helpful? Yes

“I thank you all for your help in purchasing b......”

Share on :
Nov 07,2022
Minithumbup
Mary
By: 'liam'
Nov 07,2022
0 people found
this helpful
I thank you all for your help in purchasing both mine and my partners first property. We didn't really know how the whole process worked but thankfully from the help of your staff it was a success. Your staff are very helpful and patient with ...
read full review
Was this helpful? Yes

“First time buyers...”

Share on :
Oct 05,2022
Minithumbup
Bobby
By: 'Charlotte'
Oct 05,2022
0 people found
this helpful
We used McDougall McQueen to buy our first property. We were quite unsure of the whole process but the team at McDougall McQueen (Bobby, Shannon and Julia) were patient and helpful throughout. The purchase went through smoothly and quickly and we are now very happy ...
read full review
Was this helpful? Yes

“Poor experience purchasing from McDougall McQueen...”

Share on :
Sep 01,2022
Minithumbdown
By: 'jo1901'
Sep 01,2022
0 people found
this helpful
Unfortunately our experience with McDougall McQueen was extremely poor. We purchased a property from them and they ignored our solicitor for weeks. Eventually, 2 days before we were due to settle, someone finally got back to our solicitor and we were told that the original paralegal ...
read full review
Was this helpful? Yes

“Professional, friendly and prompt....”

Share on :
Aug 19,2022
Minithumbup
Caroline
Angela
By: 'Angus'
Aug 19,2022
0 people found
this helpful
Professional, friendly and prompt. Everything went smoothly on the sale of my property and the team were quick to respond to any and all queries I had. I was very happy with their service and the offer that I received. Would highly recommend....
read full review
Was this helpful? Yes

“Mary McQueen provided an excellent service...”

Share on :
Jul 31,2022
Minithumbup
Mary
By: 'Tim'
Jul 31,2022
0 people found
this helpful
Mary McQueen provided an excellent service for the sale of our remote property that I thought may have proved problematical. I was able to pick up the phone to speed things up which is a bonus in this email world. I have used McQueens previously ...
read full review
Was this helpful? Yes

“I was kept up to date with any developments p......”

Share on :
Jul 28,2022
Minithumbup
Angela
Andrea
By: 'Angie'
Jul 28,2022
0 people found
this helpful
I was kept up to date with any developments prompty which resulted in the sale of my property within a few days...
read full review
Was this helpful? Yes

“A VERY FRIENDLY, PROFESSIONAL AND CARING COMPANY ......”

Share on :
Jul 22,2022
Minithumbup
Andrea
Jane
By: 'JANIS'
Jul 22,2022
0 people found
this helpful
A VERY FRIENDLY, PROFESSIONAL AND CARING COMPANY. EVERYONE WORKS HARD TO ASSURE CLIENT SATISFACTION AND MAKES YOU FEEL VALUED. FIVE STAR PLUS .................
read full review
Was this helpful? Yes

“Excellent service from start to finish. Stres......”

Share on :
Jul 18,2022
Minithumbup
By: 'James'
Jul 18,2022
0 people found
this helpful
Excellent service from start to finish. Stress free process and continually updated by staff. The final conveyancing was very professionally completed. My normal Solicitor was too busy to arrange the sale for me and he recommended McDougall McQueen. Overall a highly professional service from start ...
read full review
Was this helpful? Yes

“From the start, the team moved very quickly a......”

Share on :
May 26,2022
Minithumbup
Leigh
By: 'Donald'
May 26,2022
0 people found
this helpful
From the start, the team moved very quickly and controlled the whole process efficiently. Their attention to communications was impressive....
read full review
Was this helpful? Yes

“Sale of property ......”

Share on :
May 03,2022
Minithumbup
Andrea
By: 'Moira'
May 03,2022
0 people found
this helpful
Talked through steps required from placing Property on market,keeping me fully advised of all viewings and feedback Found that so helpful to understand the process of selling my uncle’s property Thank you...
read full review
Was this helpful? Yes
Staff picture Mary
(73)
Staff picture Jane
(43)
Staff picture Angela
(34)
Staff picture Andrea
(31)
Staff picture Caroline
(29)
Staff picture Rhona
(16)
Staff picture Leigh
(10)
Staff picture Elizabeth
Staff picture Olivia
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Our Senior Partner is the Complaints Partner. Clients will be advised in our letter of engagement what steps are required to be taken if they have an issue they wish to either improve upon or to complain about.
Last updated at 2:18 PM 31/10/2023 by allAgents

Awards won by McDougall McQueen, Edinburgh EH10 4EQ



Get in touch with

McDougall McQueen

Branch - Edinburgh South, Edinburgh, EH10