67% sales valuation accuracy
100% sales fee satisfaction
Nov 04,2016
Nov 04,2016
5
people found
this helpful
this helpful
I have recently done business with this estate agency to purchase a property, our representative was Helen. I am not usually one to leave reviews or comment on service, however in this particular case I feel the need to bring it to attention as the service we received during our transaction was exceptionally poor.
I have been extremely disappointed right the way through the whole process. Helen has been rude and abrupt, has failed to provide any useful information and neglected to show any care for our interests.
As I'm sure you can appreciate, the process of entering the property market as a first home buyer can be daunting at the best of times, on top of that we had to deal with an agent we felt was working against us and only has the seller's interests under her consideration. It was unsettling and unprofessional, and a poor reflection on the service your agency is supposed to provide.
I feel as though she used to her advantage that we were first time buyers and was very condescending during conversations.
I have been extremely disappointed right the way through the whole process. Helen has been rude and abrupt, has failed to provide any useful information and neglected to show any care for our interests.
As I'm sure you can appreciate, the process of entering the property market as a first home buyer can be daunting at the best of times, on top of that we had to deal with an agent we felt was working against us and only has the seller's interests under her consideration. It was unsettling and unprofessional, and a poor reflection on the service your agency is supposed to provide.
I feel as though she used to her advantage that we were first time buyers and was very condescending during conversations.
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Latest Reviews
11th Dec 2015
reviewed by 'Rebecca'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 100% | £365,000 | £365,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 | 2 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Nov 04,2016
Nov 04,2016
5
people found
this helpful
this helpful
I have recently done business with this estate agency to purchase a property, our representative was Helen. I am not usually one to leave reviews or comment on service, however in this particular case I feel the need to bring it to attention as the ...
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Dec 11,2015
Dec 11,2015
2
people found
this helpful
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We viewed the property with Amy for our first big joint purchase. A massive decision! Amy told us so many great things about the property. The builders were full refurbishing these house and taking requests. They would knock down walls that you wanted taken down, ...
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What agent could do to change your mind?
Do what you say you are going to do Don't lie when trying to sell a property Be professional Respond in a timely mannerAttached Filesnbsp;
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Jul 31,2015
Jul 31,2015
0
people found
this helpful
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When enquiring about the potential of 2 couples occupating the perry hall 2 bed property, after being asked an inappropriate question regarding the country of origin of 2 of the potential tenants the letting agent then came to the immediate conclusion that it wouldnt be suitable although the ...
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What agent could do to change your mind?
They shouldnt allow some with prejudices to work in a culturally diverse cityAttached Filesnbsp;
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