“I would not recommend them to my worse enemy. Completely ......”
1 Star Review
Apr 08,2009
By:
'bairstow'
Apr 08,2009
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
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I would not recommend them to my worse enemy. Completely miss sold the property to us in the first place. After paying all of the huge deposit and agreeing a move we turn up with our removal van filled with all our belongings to find that the landlord had moved NONE of her things out of the flat and Bairstow knew this and failed to inform us. We had to put all of our things into storage and couch surf for a whole week! When we did eventually move in a week later the property was still not cleared and the work we were promised would be completed before we moved in had still not been done, windows wouldn't close, crumbling back door, bathroom still not fitted, the list could go on.
After several months of chasing them constantly to get things done around the place we are still no where and are therefore vacating the property. I cannot express how poor the level of service was from every single member of staff we dealt with. Even after reporting all the issues to the head office we still got no where. To make matters even worse, after we told them we were leaving the property they let themselves into it without telling us, went through our draws of personal files to find keys, left the property unlocked after they left and rubbish the in flat.
An appalling estate agent who obviously just do not care about looking after customers or delivering even a reasonable service
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