0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Oct 27,2016
Oct 27,2016
2
people found
this helpful
this helpful
Not overly impressed. House took 10 months to sell and I felt I did most of the chasing. The person dealing with the viewings seemed to lose track of the interested parties and I would chase to make sure people who had expressed an interest were followed up on.
My garage was left open after one viewing and after taking pictures and emailing to the branch received no acknowledgement.
Despite saying I didn't want to do viewings (hence me using a high street agency) it seemed I was always called to do weekend ones despite the fact I didn't live in the same town as the vacant property so would need to travel to do this.
Once offer was accepted the process took another 4 months. Took a low offer because they were a cash buyer who could move quickly. Found out from my solicitor 3 months in that it was taking time as they had a property to sell. Agent denied knowledge of knowing this beforehand and expressed surprise and anger at buyers. In my opinion this is lack of due diligence pure and simple.
My garage was left open after one viewing and after taking pictures and emailing to the branch received no acknowledgement.
Despite saying I didn't want to do viewings (hence me using a high street agency) it seemed I was always called to do weekend ones despite the fact I didn't live in the same town as the vacant property so would need to travel to do this.
Once offer was accepted the process took another 4 months. Took a low offer because they were a cash buyer who could move quickly. Found out from my solicitor 3 months in that it was taking time as they had a property to sell. Agent denied knowledge of knowing this beforehand and expressed surprise and anger at buyers. In my opinion this is lack of due diligence pure and simple.
Comment on agent fees
Wish I had negotiated at the start rather than paying std ToB (1.5%)
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Latest Reviews
12th Sep 2017
reviewed by 'Unimpressed'
27th Oct 2016
reviewed by 'sherborne'
Opening Hours
Address
Symonds & Sampson
4 Abbey Corner Half Moon Street
Sherborne
Devon
DT9 3LN
01935 814488
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 1 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
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Latest Properties
No Properties
Sep 12,2017
Sep 12,2017
3
people found
this helpful
this helpful
As a tenant I would never rent through this company again. Nearly four months of chasing their property management team to get a leak sorted that has caused damp and mould to the property and it's still not done despite the fact the landlord gave ...
read full review
read full review
Comment on agent fees
Bad
Was this helpful?
Yes
Yes
Oct 27,2016
Oct 27,2016
2
people found
this helpful
this helpful
Not overly impressed. House took 10 months to sell and I felt I did most of the chasing. The person dealing with the viewings seemed to lose track of the interested parties and I would chase to make sure people who had expressed an interest were ...
read full review
read full review
Comment on agent fees
Wish I had negotiated at the start rather than paying std ToB (1.5%)
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
