“Extremely unprofessional and poor service by letting team...”
1 Star Review
May 28,2023
By:
'J AKHTAR'
May 28,2023
Services: Lettings (Prospective customer)
Rent PCM: £1500
Would you recommend?: No
Postcode: SM6
Lettings (Prospective customer)
Rent PCM: £1500
Postcode: SM6
0
people found
this helpful
Extremely unprofessional and poor service given by Thanzil and Chris. Failed to give an update on a rental property, arrange a viewing and even get a call back! A whole week went by and no update, the result of it all was I missed out ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Never deal with haart lettings!! They're mean......”
1 Star Review
Jan 10,2023
By:
'Tae Faucher'
Jan 10,2023
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SM2
Lettings (as a Tenant)
Postcode: SM2
0
people found
this helpful
Never deal with haart lettings!! They're meant to be one of the top estate agents in the country and they treat you like crap the way through! Been waiting since October 2022 to get my deposit back an all they do is lie to you every ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Ria made the whole process easy and stress fr......”
5 Star Review
Nov 02,2022
By:
'Emma'
Nov 02,2022
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SM3
Lettings (as a Landlord)
Postcode: SM3
1
people found
this helpful
Ria made the whole process easy and stress free!
She explained everything I needed to know and ensured everything was sorted within the needed timeframe. Thanks very much Ria!...
read full review
1
people found
this helpful
Was this helpful?
Yes
“Just want to say a big thank you to Hannah! S......”
5 Star Review
Apr 29,2022
By:
'Liam collier'
Apr 29,2022
Services: Property Management
Rent PCM: £500000
Would you recommend?: No
Postcode: SW12
Property Management
Rent PCM: £500000
Postcode: SW12
0
people found
this helpful
Just want to say a big thank you to Hannah! She's been very helpful throughout. And kept a very professional manner!...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Would like to say a huge thank you to Arren W......”
5 Star Review
Feb 10,2022
By:
'Yusain Kashev'
Feb 10,2022
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SM1
Lettings (as a Tenant)
Postcode: SM1
0
people found
this helpful
Would like to say a huge thank you to Arren Who is working for Haart Sutton.As a new tenants working with them just for few months he makes my family feeling confident and happy.Highly recommend Arren so professional and polite,Haart can be ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“I have used Haarts for many years as a landlo......”
5 Star Review
Jan 12,2022
By:
'Alison m'
Jan 12,2022
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SM1
Lettings (as a Landlord)
Postcode: SM1
0
people found
this helpful
I have used Haarts for many years as a landlord and they provide a good service. Arran is an excellent property manager, always willing to discuss problems to find the right solution and ensuring both landlord and tenants are happy....
read full review
0
people found
this helpful
Was this helpful?
Yes
“AVOID AVOID AVOID. HEALTH AND SAFETY VIOLATIO......”
1 Star Review
Oct 04,2021
By:
'AA'
Oct 04,2021
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SW19
Lettings (as a Tenant)
Postcode: SW19
0
people found
this helpful
AVOID AVOID AVOID. HEALTH AND SAFETY VIOLATIONS!
Where do I start? If I could give 0 I would.
We were looking for a house to rent and Haart showed us a property in Wimbledon. The property needed work but we were told categorically that the walls ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“We finally found a home through Haart Letting......”
5 Star Review
Jul 22,2021
By:
'Kin Man Chow'
Jul 22,2021
Services: Lettings (as a Tenant)
Rent PCM: £1400
Would you recommend?: Yes
Postcode: SM1
Lettings (as a Tenant)
Rent PCM: £1400
Postcode: SM1
0
people found
this helpful
We finally found a home through Haart Lettings in Sutton. Joshua Gultig and Thanzil Uddin have always been very polite, friendly and helpful. They showed immense patience to understand our needs as new arrivals from Hong Kong. Haart Lettings is fortunate to have them as ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Very reliable and professional service from l......”
5 Star Review
May 14,2021
By:
'Claude'
May 14,2021
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CR2
Lettings (as a Tenant)
Postcode: CR2
0
people found
this helpful
Very reliable and professional service from letting negotiator Thanzil..process was made simple and very much within shedule. Communications was also on point and everything explained, also constant updates regarding the process....
read full review
0
people found
this helpful
Was this helpful?
Yes
“Highly recommend the letting agent Thanzil - ......”
5 Star Review
May 14,2021
By:
'Bethany'
May 14,2021
Services: Lettings (as a Tenant)
Rent PCM: £550
Would you recommend?: Yes
Postcode: SM2
Lettings (as a Tenant)
Rent PCM: £550
Postcode: SM2
0
people found
this helpful
Highly recommend the letting agent Thanzil - very reliable, consistent and worked hard to fast-track the letting process for me. Was also very helpful in answering all my questions - thanks so much!!!...
read full review
0
people found
this helpful
Was this helpful?
Yes
“I will recommend, The Haart estate agents tea......”
5 Star Review
Feb 23,2021
By:
'Chaudhry'
Feb 23,2021
Services: Lettings (as a Tenant)
Rent PCM: £1395
Would you recommend?: Yes
Postcode: SM2
Lettings (as a Tenant)
Rent PCM: £1395
Postcode: SM2
0
people found
this helpful
I will recommend, The Haart estate agents team (Sutton, Surrey) and specifically Lee Archer to every one.
He is a true professional and a genuinely amazing guy. I do know its not always smooth and easy to move out but Lee Archer definately made it ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“I would avoid Haart and rent elsewhere!...”
1 Star Review
Nov 12,2020
By:
'Den'
Nov 12,2020
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: KT17
Lettings (as a Tenant)
Postcode: KT17
0
people found
this helpful
I would avoid Haart and rent elsewhere - you will thank me later. I lost two weeks worth of rent after the landlord refused to let me back in the house after a vacation! Haart didn't want anything to do with the situation even though ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Had a really great experience with the lettin......”
5 Star Review
Nov 18,2019
By:
'Meeran'
Nov 18,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SM4
Lettings (as a Tenant)
Postcode: SM4
0
people found
this helpful
Had a really great experience with the letting agent Nahid Chowdhury as he was able to help us find a property that fitted with the idea of a house were looking for....
read full review
0
people found
this helpful
Was this helpful?
Yes
1 Star Review
May 31,2019
By:
'Derek'
May 31,2019
Services: Buying agent
Would you recommend?: No
Postcode: SM2
Buying agent
Postcode: SM2
1
people found
this helpful
So disappointing, they were so enthusiastic at the start which is why I appointed them. The photographs once they had sorted them out were very good. Initially 21 of the same room went on line which took sometime to sort out. From then on it went ...
read full review
Comment on agent fees
Higher than most
1
people found
this helpful
Was this helpful?
Yes
5 Star Review
Nov 06,2018
By:
'Lucas'
Nov 06,2018
Services: Admin
Would you recommend?: Yes
Postcode: SM1
Admin
Postcode: SM1
0
people found
this helpful
Entire Sutton team is very professional and highly skilled. Excellent comunication and fantastic customer service.
Especially Caludio. I had a masisve pleasure to co-operate with him when looking for a property. His great attitude and positive energy make whole process nice and smooth.
Highly Recommended...
read full review
0
people found
this helpful
Was this helpful?
Yes
4 Star Review
Nov 06,2018
By:
'Stuart'
Nov 06,2018
Services: Property Management
Would you recommend?: Yes
Postcode: SM1
Property Management
Postcode: SM1
0
people found
this helpful
Emmanuel Okeke has been very efficient in managing two problems in our flats in Sutton. I was particularly impressed that he kept in touch and updated us with the progress....
read full review
Comment on agent fees
good
0
people found
this helpful
Was this helpful?
Yes
“Excellent and swift service...”
5 Star Review
Mar 28,2018
By:
'Fatima'
Mar 28,2018
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: CR4
Sales (as a Buyer)
Postcode: CR4
0
people found
this helpful
We purchased our first home through Haart Sutton and have received excellent service. The team at Sutton were always available to help us with any queries we had and kept us updated at all times. A special thanks to Tarek Terfani who was our main ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Duaquarne is very passionate about his job, he takes pride ......”
5 Star Review
Sep 09,2017
By:
'Fran'
Sep 09,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SM1
Lettings (as a Tenant)
Postcode: SM1
0
people found
this helpful
Duaquarne is very passionate about his job, he takes pride in doing his job. Always willing to help and offer that extra mile to his clients. Always smartly dressed and very respectful young man. Haart you are blessed to have Duquarne as one of your ...
read full review
Comment on agent fees
Bad
0
people found
this helpful
Was this helpful?
Yes
“I have been very impressed with the service I received ......”
5 Star Review
Sep 08,2017
By:
'A-JM'
Sep 08,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SUTT
Lettings (as a Tenant)
Postcode: SUTT
0
people found
this helpful
I have been very impressed with the service I received from Haart, Sutton, in particular with Duquarne. I submitted a viewing request on line and early the next morning he emailed and phoned me to discuss my requirements. He said he would call by the ...
read full review
Comment on agent fees
Similar to other agency's.
0
people found
this helpful
Was this helpful?
Yes
“After trying an online agent for a month, Haart came ......”
4 Star Review
Mar 29,2017
By:
'MANNY'
Mar 29,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SM2
Lettings (as a Landlord)
Postcode: SM2
0
people found
this helpful
After trying an online agent for a month, Haart came across to let my property. The staffs were polite and have a professional conduct. Their fees were little too high compared to other agents but found a tenant within two weeks of adverting the property. ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“One word - Unprofessional.from the moment we walked through ......”
1 Star Review
Mar 06,2017
By:
'Disgusting.'
Mar 06,2017
Services: They arranged our mortgage
Would you recommend?: No
Postcode: SM1
They arranged our mortgage
Postcode: SM1
3
people found
this helpful
One word - Unprofessional.
from the moment we walked through the door, they were all over us. until we agreed to buy one of the flats, they then dropped there attention immediately. We had problems from the very beginning - after paying for the survey ...
read full review
3
people found
this helpful
Was this helpful?
Yes
“Really impressive, and hard working team , specially Duquarne, he is ......”
5 Star Review
Feb 17,2017
By:
'Irfan'
Feb 17,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SM39
Lettings (as a Tenant)
Postcode: SM39
0
people found
this helpful
Really impressive, and hard working team , specially Duquarne, he is very helpful and impressive.
I would definitely recommend this agent....
read full review
0
people found
this helpful
Was this helpful?
Yes
“Quite impressed by the service I get from the Sutton ......”
2 Star Review
Oct 23,2016
By:
'JOSEPH'
Oct 23,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SM1
Lettings (as a Landlord)
Postcode: SM1
0
people found
this helpful
Quite impressed by the service I get from the Sutton team led by Sophie.
-Their attention to detail and explicit emails always makes things easier to understand and follow-up correspondences a mere formality.
I truly enjoy working with them....
read full review
Comment on agent fees
GOOD
0
people found
this helpful
Was this helpful?
Yes
“Sophie was really helpful. She did everything she could to ......”
5 Star Review
Oct 18,2016
By:
'Katie'
Oct 18,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SM1
Lettings (as a Tenant)
Postcode: SM1
0
people found
this helpful
Sophie was really helpful. She did everything she could to help me find what i was looking for and even more....
read full review
0
people found
this helpful
Was this helpful?
Yes
“Katie was polite, professional and friendly. She seemed to take ......”
5 Star Review
Oct 10,2016
By:
'Natalie'
Oct 10,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SM3
Lettings (as a Tenant)
Postcode: SM3
0
people found
this helpful
Katie was polite, professional and friendly. She seemed to take a real interest, in finding me the perfect property. Because of this, I would highly recommend Haart Sutton, to anyone looking to rent a property in this area....
read full review
0
people found
this helpful
Was this helpful?
Yes
“great guys, they were helpful and made the process very ......”
5 Star Review
Oct 04,2016
By:
'sam'
Oct 04,2016
Services: Lettings (as a Landlord)
Rent PCM: £1550
Would you recommend?: Yes
Postcode: SM3
Lettings (as a Landlord)
Rent PCM: £1550
Postcode: SM3
0
people found
this helpful
great guys, they were helpful and made the process very easy for me. i haven't used an agent before but i will do from now on...
read full review
Comment on agent fees
worth the money
0
people found
this helpful
Was this helpful?
Yes
“Since the start of my journey with Haart I have ......”
5 Star Review
Jun 17,2016
By:
'Jason-theman86'
Jun 17,2016
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SM1
Sales (as a Vendor)
Postcode: SM1
0
people found
this helpful
Since the start of my journey with Haart I have been nothing short of impressed. They arrived to the valuation on time and when I expressed this was my first time selling Haart of Sutton have been there with advise on each step of the ...
read full review
0
people found
this helpful
Was this helpful?
Yes
“Unprofessional is not a strong enough word.They show a ......”
2 Star Review
Dec 23,2015
By:
'Avoid'
Dec 23,2015
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: SM5
Sales (as a Buyer)
Postcode: SM5
1
people found
this helpful
Unprofessional is not a strong enough word.
They show a total disconsideration for their customers.
They don't even know the details of the property they are trying to sell, giving whatever answers they think should be fine.
We asked for 2 weeks for a proper viewing. ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“Haart's property management dept is abysmal. I endured endless aggravation ......”
1 Star Review
Oct 12,2015
By:
'Anonymous'
Oct 12,2015
Services: Lettings (as a Tenant)
Rent PCM: £1250
Would you recommend?: No
Postcode: SM1
Lettings (as a Tenant)
Rent PCM: £1250
Postcode: SM1
1
people found
this helpful
Haart's property management dept is abysmal. I endured endless aggravation trying to get issues resolved. Two months to replace a dishwasher; a month to replace a washer/dryer; six months of ongoing boiler issues. All due to Haart failing to respond to contractors assigned to ...
read full review
What agent could do to change your mind?
Zero value paid!! Should have researched them before letting a property through them.
Attached Filesnbsp;
Comment on agent fees
Zero value paid!! Should have researched them before letting a property through them.
1
people found
this helpful
Was this helpful?
Yes
“Michael Donnelly was helpful, friendly, and with his associate Jordan, ......”
5 Star Review
Aug 31,2014
By:
'Mr'
Aug 31,2014
Services: Sales (as a Vendor)
Sold price: £320000
Would you recommend?: Yes
Postcode: SM3
Sales (as a Vendor)
Sold price: £320000
Postcode: SM3
0
people found
this helpful
Michael Donnelly was helpful, friendly, and with his associate Jordan, kept me well informed throughout the sales transactions.
I would also like to mention the way that you managed my property whilst renting it out, for the last nine years, which concerns all of the ...
read full review
Comment on agent fees
Considered them higher than expected, bearing in mind that you are acting for me as sole Agents. I was quoted at ‚£6,600, and I did not realise this was excluding VAT.
0
people found
this helpful
Was this helpful?
Yes
We're pleased to hear the Sutton branch provided you with an impressive service. We will pass this feedback on.
Regards
Ross