0% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction
Oct 23,2016
Oct 23,2016
8
people found
this helpful
this helpful
My husband and I have been tenants of a property managed by Underhill for 2 years, and our time here has been an absolute pleasure. They have been super all along, right from the very start when we first met with them looking for a property to let - they took the time to help match us with a property that ticked all of our requirements, moved the process along swiftly to suit our timescales, and we have enjoyed a trouble free and very pleasant tenancy. Any maintenance that was required throughout the two years was dealt with swiftly and efficiently, and Barbara, Katie and Carl were always just a phone call away if we had any general queries. They have been friendly, polite, and helpful, and we greatly appreciate their professionalism. I would not hesitate to recommend their services.
Was this helpful?
Yes
Yes
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
23rd Oct 2016
reviewed by 'Laura'
Opening Hours
Address
Underhill Estate Agents
19 Iddesleigh Terrace
Dawlish
Devon
EX7 9HY
01626 866900`
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £0 | £0 |
| Lettings | 0% | 99% | £625 | £625 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- TQ13
- Dawlish
- Kenn
- Teignmouth
- Kenton
- Cockwood
- Kenn Ford
- Dawlish Warren
- Powderham
- Shaldon
- Exminster
- Holcombe
- Kingsteignton
- Starcross
- Torquay
- EX6
- Newton Abbott
- EX7
- Bovey Tracy
- TQ12
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
Images & Videos
Oct 23,2016
Oct 23,2016
8
people found
this helpful
this helpful
My husband and I have been tenants of a property managed by Underhill for 2 years, and our time here has been an absolute pleasure. They have been super all along, right from the very start when we first met with them looking for a property ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
In the first instance, we would encourage customers to deal frankly with whichever staff member they have been speaking to. We operate on a policy of honesty, openness and full disclosure.
If we have inadvertently done something that you are not happy with, we would far rather that you raised it with us, so that we can take appropriate action, whether that be undoing something done in error, or explaining something done with a purpose that you were unaware of.
If you are not happy with the outcome, then formal complaints should be made in writing to Melinda Fonda, Managing Director, Underhill Real Estate Agents, 67 South Street, Exeter EX1 1EE.
The complaint will be treated with the utmost gravity, either by Melinda in person, or if she has been involved in the events leading to the complaint, by one of the other Directors. A final viewpoint letter will be issued by the company after a thorough investigation.
In the event that matters are still not addressed to your satisfaction, we are subscribed to The Property Ombudsman scheme, and adhere to their procedures. We will provide full details of how to take a complaint to their arbitration, and you can read their information directly at https://www.tpos.co.uk/.
Last updated at 3:36 PM 18/07/2016 by allAgents
If we have inadvertently done something that you are not happy with, we would far rather that you raised it with us, so that we can take appropriate action, whether that be undoing something done in error, or explaining something done with a purpose that you were unaware of.
If you are not happy with the outcome, then formal complaints should be made in writing to Melinda Fonda, Managing Director, Underhill Real Estate Agents, 67 South Street, Exeter EX1 1EE.
The complaint will be treated with the utmost gravity, either by Melinda in person, or if she has been involved in the events leading to the complaint, by one of the other Directors. A final viewpoint letter will be issued by the company after a thorough investigation.
In the event that matters are still not addressed to your satisfaction, we are subscribed to The Property Ombudsman scheme, and adhere to their procedures. We will provide full details of how to take a complaint to their arbitration, and you can read their information directly at https://www.tpos.co.uk/.
